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Customer Ratings & Reviews

$122.84

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,943 reviews
  • Rated 4 out of 5 stars

    Just Right for Noise Cancelling Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect low cost noise cancelling over the ear headphone if you are looking for quality on a budget. I do transport my headphones. If Sony provided a carrying case as part of purchase, this would be an excellent rating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DivaD,
      Thank you for sharing your feedback. We're happy to hear that we were able to give you a great deal. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony WH-CH710N headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, great performance. I would give it 5 stars if it came with a case/bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmokinCW, We are glad to hear you are enjoying your new WH-CH710N noise-canceling headphones. We sincerely apologize if this is an inconvenience for you, that the Brand New unit doesn't have a case/bag. The supplied accessories of the headphones are connecting cable, USB cable, and warranty card.

      The WF-CH710N headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. Good to know that you are happy with the performance of the unit. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.

      Thank you for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are. Christmas gift but I know they are great. I have some of these from years ago. Sony makes a great quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cbz48,
      Thank you for an amazing review! This is a nice present that we're glad to hear you like the WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Berryv good sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones got these for my son and I bought one also for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hecla,
      Thank you so much for an amazing review! We're really glad that both of you like the incredible sound and quality of the WHCH710N. These headphones: offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones got these for my son and I bought one also for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hecla,
      Many thanks for the 5-star rating! This is definitely a great gift for your son. Nice to know you like the WHCH710N headphones and decided to buy another one for yourself. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 2 out of 5 stars

    Hate them and glad they are gone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are terrible. The sound is horrible and for the price point, I was extremely disappointed. I would actually tell the headphones I hated them every time I put them on. They have horrible connectivity. It took me ONE hour to connect them to my laptop, which has NEVER happened to me ever. Then connecting after that was still a mission. Sound was bad, connectivity was bad, they feel cheap. I regretted buying them and took my anger out on them one say and slammed them on the ground and they broke. I would also like to mention that this isn't the first garbage Sony item I have bought. This was their 2nd chance. I once owned a Sony Vaio laptop and it was also the worst.Stick to PS! I was glad they broke because I was able to buy Samsung Buds + and the sound is soooooooo much better and should have just bought those first instead. Waste of money and time. Go get Samsung Buds!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ByeSONY,

      Thank you for sharing your feedback. We regret to hear that we were not able to meet your expectations with the sound quality and connection of the WHCH710N. This is definitely not the experience we want you to have. It's unfortunate that the unit is broken. These issues may be resolve by troubleshooting and isolating the connection between the devices.

      If you need assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We appreciate you and hope that you will shop Sony again in the future.

      Sincerely,
      Kris Sony_US

  • Rated 5 out of 5 stars

    Best Product designed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price, use it often , robust and well designed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Onny23, We are glad that you like your new Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. I will definitely recommend it to a friend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kiks, Awesome! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
      Thanks for the recommendation! Jay Sony_US

  • Rated 5 out of 5 stars

    Best head phone ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best headphone I ever used It's highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edigbre,

      You made the right choice! The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    So Far So Good - For Over The Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy great product. Although I will say I've had nothing but headaches with every over the ear headphone purchased. That includes three pairs of beats, seinheiser, generic, etc. We'll see how these perform in the long run. So far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1PAC,

      We appreciate the feedback and we hope the headphones work well. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Headphones to have peace and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight, soft to my ear and snug. love these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nancys, Great! We're glad that you are loving your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard this is a good headset so I bought this for my family as a Christmas present.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blue, Thank you for the positive rating! This is an awesome gift for the season. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with charger and directions. not completely silencing but has noise canceling and ambient sound option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Glad to hear that you are happy with your new WHCH710N Headphones! The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my kids to use while attending school virtual. Works well and serves it’s purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, We're glad that the headphones works well. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. Thanks for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    SONY WH-CH710N WIRELESS HEADPHONES GREAT VALUE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Granddaughter=She LOVES them.They Pair easily and sound great.I bought on sale for the holidays so it was a great Value,You could save up some more money and move up the ladder,I bet those models are even better but,you can;t go wrong with this model either..Recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Axememan,
      Awesome! We're glad to hear that we were able to give you a great deal. That's really sweet of you on getting your granddaughter a brand new headphones and nice to know she loves them. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for the recommendation and for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Cordless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson super excited to have big boy earphones Great value Would purchase again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mfall,
      Thank you for such a great review! We're glad that your grandson likes his new headphones. Great to know that you like the great value and we are looking forward for your next purchase.The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Love my headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two ways to use, exceptionally good, and truly versatile. Just wish i bought an extra pair. Wife keeps borrowing mine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nfelan13, That's very generous of you! Thank you for the kind words and review of your WH-CH710N Wireless Noise Canceling Headphones. We're glad you're happy and satisfied with the amazing sound quality and noise canceling of the headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. You deserve a pair of WH-CH710Ns for that! Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    SONY CH710N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Sony's collection of wired and wireless over the ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi soloclick, we're glad you like our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Reliable affordably headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable affordably headphones for daily wear. I am glad I bought them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lamasitta,
      Awesome! We're glad your new headphones perfectly suits your needs and expectations. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Noice cancelling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid quality noise cancelling headphones perfect for remote school when trying to avoid distractions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dubya,
      Awesome! We're glad you found the best headphones that suits your needs perfectly. Nice to know you are enjoying the great sound and noise canceling features of the unit. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris Sony_US