Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 12529245
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husband so he can listen while he is on his laptop and doesn’t disturb me!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Watch,
Perfect! We're glad that you like the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Sony WH-CH710N Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony Headphones has been a great purchase and has been performing as I hoped it would.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manual,
Thank you for sharing your experience with your new headphones. We're glad that you're happy with your puchased. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them on sale as a Christmas present for my college age daughter, and she loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Usbc, Awesome! You definitely made the right choice with these headphones! We're glad you're daughter loves the amazing sound quality of the WH-CH710N Wireless Noise Cancelling Headphones. Good to hear as well these were a great gift for your daughter. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well pleased with the headphones. Item was in stock and easy to find.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied, We're glad that you are happy with the WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for giving the product a perfect rating! Jay
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my daughter after her no-name brand ones broke. She immediately noticed the difference in quality. Unfortunately, the noise cancellation is much better, so she pretends to not hear me even more frequently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IBuyCanon,
Wow! This is definitely great gift for your daughter. Nice to know she is enjoying her new WHCH710N headphones. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for purchasing Sony! - Kris
Sony - WH-CH71ON Wireless Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice and I'm very satisfied. Sony always seem to have great products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oklajerry, Wow! Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-CH710N! We're glad you're happy and satisfied with the excellent sound quality and noise canceling of the headphones. At Sony we strive to put forward the best possible products for our customers. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! -Jess
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sound is great. Very comfortable to wear for hours
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Necey09, Awesome! We are so glad to hear that you are happy with the comfort and sound quality of your new headphones! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl
Sony-WH-CH710N Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work well with my iPad. Great for watching movies in noisey areas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dayton, That's fantastic! We're really glad to hear you're having an enjoyable experience with your WH-CH710N Headphones. It's really nice to know you like the sound quality and it works well with your iPad. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for sharing your amazing feedback and for choosing Sony! -Jess
Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I my son love it. Good price! CUstomer Service excellent. No problem at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandy!
Fabulous! We're glad that your son loves the WH-CH710N. Great to know that you are enjoying the overall performance of the headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Cancels the noise well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only used it a few time - when mowing the lawn and watching a movie on my ipad. In both instances it performed well, especially being able to mow and listen to a recorded book while it cuts out the mower noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyBoy, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Nice quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for $100. Headphone Cups have same quality as the $200 level headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeryNiceguy,
Wow! Thank you for such a great review. We're glad that you like the great quality of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the product. Works really great! Connection is quick and easy to work with
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Perfect! We're thrilled to hear you like ease of use and quick connection of the WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very satisfied with this product! The reception was 9 out of 10 pts. Very clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peaches,
Awesome! We are glad that you're happy with your purchase. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, easy to pair with Bluetooth devices are super easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rjay,
Amazing! We're glad to hear you like your new headphones especially its fast pairing to your Bluetooth devices. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality easy to use would recommend to purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wireless,
Thank you for the recommendation! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
I love them
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first over the ear headphones. I have several truly wireless and a couple on ear headphones. The truly wireless are awesome when going for a jog, or at the gym. The on the ear had better sound quality but I just didn’t use them like I wanted to because they were always falling off. So, enter these…. I put these at mid-tier. There are more expensive better ones out there. However, this price point gives a lot of functionality without breaking the bank. Starting with the look of these. They are matte black and a textured plastic. They don’t really stand out like other brands. For me that is perfect. When I first put them on, they felt weird… like I was putting them on backwards, I took them off and confirmed I had read the L and R right. As I used them to wash dishes and clean, I understood the design… they didn’t budge from my head, which was absolutely wonderful. The power button is on the left side and I use it to turn the headphones off, but it is so much faster just to tap my phone to the headphones, and it turns on and connects. The first time I tried it I had to tap twice, (once to turn on the headphones and once to pair it with my phone) but I love this pairing method. The right side has the volume rocker, pause/play/other, and noise cancelling/ambient noise button. The top rocker is the only one with a bump and after I figured that out it became easy to find the other buttons. I do wish the noise cancellation and ambient sound were different buttons, I like to be able to hit the ambient sound button randomly to listen for the kids or listen to the kids… but with these I have to cycle through and it isn’t the fastest at that. But both features work nicely, especially the ambient sound, for me it was almost like not wearing headphones. Usually clattering or background noise can be amplified a little too much, but these did an exceptionally good job evening all the noises out. Now for the actual music part. The sound is quite good for music and videos over Bluetooth, and I could tune out the world very nicely when working around the house. I also happen to have a phone with a hi-fi quad DAC along with a HD music streaming service; so I used the wired portion of the headphones (AUX) and that was awesome, sitting down and cranking out work for my job was never so easy. The household noise just disappeared (though that made it really easy for my wife to walk up behind me with out me being even slightly aware) And the more important part that is that this was the most immersed I’ve felt in music in quite some time. Bonus is no more sore ears either inside from the truly wireless or outside from having my ears clamped down with on the ear headphones. The Aux cable is a rubber one that doesn’t feel like its going to fall apart and it can be plugged in either way, no smaller input on the headphone side. One side is at a right angle and I’m pretty sure that side is supposed to go to the phone but my phone has a dual screen case that lives on the phone and that side didn’t fit at all but I just reversed sides and it works perfectly that way. It charges via USB C and nope, I tried a USB C to USB C cable to my phone and computer and nothing. It is just a charge port as far as I can tell. The microphone works well… but not in all environments (my brother said it sound like he was hearing a waterfall when I turned on the sink when I was talking to him). I have not had an opportunity to try it out in a busy city type environment and it may cancel those sounds out better but finding a busy city right now just is not that easy or potentially that safe. Lastly, I’d talk about the battery life, but I haven’t actually had to recharge them since I got them and first charged them up, so pretty much the battery life is amazing for me. The charging cable is maybe 10” long and there is no charge brick so keep that in mind if you happen to have a shortage of decent USB C cables or charge bricks in your household. Overall, I love these headphones and will continue to use them. In this new work from home environment I am so glad to have these as I don’t have the quietest household and can tune out the world but also let them in when I need to without removing the headphones. Pros: Matte Black (At least I like this) Very light (Plastic, could be a con depending on who you are) Sound quality Extremely comfortable Good Ambient sound mode Noise cancelling Can work without being powered on with Aux cable Fits securely Cons: Plastic (could be interpreted as cheap feeling, but trade off they is light) Slow to go through NC/AMB modes Short charging cord in the box No wall charger
I would recommend this to a friendNice, but....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, but directions unclear. Just pictures to follow and no words. Connecting wires but, no charger included! Not easy to get wireless connection to work. 7 hours to fully charge?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Emosan,
Thank you for your time writing this review. We're sorry to hear your difficulties in using your WHCH710N headphones. Allow us to help make this better experience.
This unit only comes with an USB Type-C® cable (USB-A to USB-C®) and Headphone cable. When charging the headphones, you may use the supplied USB Type-C cable and a commercially available USB AC adaptor. Charging is completed in about 7 hours and the indicator turns off automatically. The charging time may differ depending on the conditions of use.
You may use this help guide link with information about the headphones such as charging, available operating time, making connection and many more: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752803.html
In case you need assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. Thanks again for purchasing Sony. - Kris
Man’s best friend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I use these when I get home late at night, so I don’t wake the wife. And when the grandkids are here. Once connected they will automatically connect each time. Super easy to use. Can’t hear a any other noise while using these, (wife hates them)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great,
Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. We're glad that to know that the headphones suits your needs and expectation. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew loves these. They were a christmas gift and he was so excited to get them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christmas,
Wow! This is a nice Christmas gift and we're glad that your nephew loves his new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Sony is the best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this headphones. in ear headphones just junk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leopold,
Thank you for a positive feedback! We're glad you love everything about your new headphones. We always strive to deliver the best quality with our products. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris