Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 12529245
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Love the quality and durability.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting with the negative, not as sound proof as I would like however everything else about them is awesome. Super easy to use, sturdy, easy set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tbroooke,
Thank you for taking the time to write this review. It's nice to know you love the quality and durability of the unit. You may find this helpful if the effect of noise canceling is not sufficient. https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html
Your feedback is great appreciated. Looking forward to your continues support. Thank you for purchasing Sony! - Kris
Great quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pick up service. My son loves his birthday gift
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarN, That's awesome! You definitely made the right choice. These headphones are a great gift ideas! We're really happy to hear your son is very happy and enjoying the excellent sound quality and features of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess
Canon Ink Cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I ordered and it came in a timely fashion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cartridges,
Awesome! We're glad that you like your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Epic sauce.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epic sauce. Epic sauce. Epic sauce. Epic sauce Epic sauce.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EpicSauce,
Thank you for the 5-star rating! The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Head set
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are Great except the ear part breaks off to easily however we put tape around it. The sound quality is very good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lsyd,
While we're glad you like most of the features and amazing sound quality, we're sorry to hear you are having issues with your WH-CH710N headphones. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase. If there is crack or break on the unit, please follow the instruction below on how to contact us.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for sharing your feedback and for shopping Sony!
Regards,
Jess
Happy son
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son as a Christmas gift and he enjoys them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happywife,
Awesome! This is a great gift and we're happy to hear that your son is enjoying his new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Easy to connect and great value for the money.
I would recommend this to a friendNice headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. I use them to read while everyone else is watching tv. It quiets down the background noise so I can concentrate on my book. They work great. The music sounds awesome in them too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CapIon,
Perfect! We're please to know that the headphones suits your needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Sony Noise Cancelling Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great noise cancelling headphones. I've been using them the last several months when I mow. I enjoy listening to music and podcasts with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SCIA,
Awesome! We're glad to hear your enjoyable listening experience with your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony!- Kris
High quality gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a xmas gift to my high school son. He uses it daily and said the quality is good. It is handy when he taking flights back and forth between home and collage in next 4 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew20148,
Awesome! This is a great Christmas present and we're glad that the headphones suits your son's needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Great headphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the cost. Needed a headphone to use on airplanes. These noise-cancelling headphones are the absolute best for under 100.00. They were on sale at the time and I love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mqueen,
Awesome! We're glad to hear that we were able to give you a great deal. This headphones are really great for flights. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Great Pair of Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my kid in middle school. She loves that they connect easily to each of her devices. The noise cancelling helps her focus on her work and not get distracted. Purchased for $88, couldn't beat that deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RossC,
Awesome! We're glad that your kid likes her new headphones. Glad to know that it suits her needs and you investment is worth it. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. Thank you for choosing Sony! - Kris
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used a few times but I feel it’s not as comfortable over my ears. I almost would rather use my wired in ear headphones. I almost wish I purchased another headphones which felt better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rambhus,
Thank you for sharing your experience with us. We're sorry to hear your discomforts while wearing the headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. For reference: https://www.sony.com/electronics/support/audio-video-headphones/articles/00015243
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. We appreciate your feedback. Thank you for purchasing Sony! - Kris
Excellent gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister absolutely loves it! The sound quality for the price is amazing. The ANC isn't as great as my WH-1000XM4 but for the money, it is really good value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard
We are glad to hear your sister likes the new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.Thank you for choosing Sony!
Regards,
David
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the cost. Very easy to setup and start using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wrenchbender,
We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
Feel cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the headset materials was too low. They feel very cheap and fragile and i returned then before fully checking sound quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bigdog,
We are sorry to hear about your experience and that you had to return the unit. This is definitely not the customer experience we want you to have. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase.
Sincerely,
Vincent
Flawless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing value, (especially if you catch them on sale!) love the sound quality, they're not too bad laying on top of your head, and the battery life isn't too bad either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Awesome! We're glad you are enjoying the great sound quality, comfortable fit and battery life with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Nice Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are decent noise canceling headphones. I use the Cleer II brand which are significantly more expensive, but my wife likes the Sony brand very much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rushfan,
Awesome! We're happy to hear your wife loves the WHCH710N headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Sony headphones user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these headphones…the sound quality is amazing one it truly cancels out the noise as noted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayDee,
Thank you for sharing your great experience with us! We really appreciate you are enjoying the incredible sound quality and noise canceling features of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Great headphones!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband and he loves them! :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RuteC,
Awesome! We are glad your husband loves the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David