Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Bang for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Comfortable fit. Easy to use functions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabeD,
Awesome! We're glad you are enjoying the great sound, comfortable fit, ease of use and reasonable price with your new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
Husband loves these!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones while he’s mowing grass! He says the sound is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shoppingnurse,
Wow! Thank you so much for your positive feedback. We greatly appreciate your husband loves the great sound with his new headphones. Nice to know it suits his needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks you for choosing Sony! - Kris
- Pros mentioned:Price
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. Daughter loves them. Sony makes quality products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Neese,
Awesome! We are really thrilled to hear you are happy and satisfied with the exceptional performance- and that your daughter loves them and affordable price of our WH-CH710N noise canceling headphones.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you so much for purchasing our WH-CH710N and for choosing Sony!
- Romeo
Better than the first pair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but the sound could be better . But for less than 200$ I can’t complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thank you for your feedback. While we are glad you like the headphones, we're sorry to hear that we were not able to meet your full expectation with the sound quality of the WHCH710N. You may open this link with steps to follow if your getting low sound quality on the unit: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html?search=low%20sound
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
Mic quality is poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been doing a lot of zoom visits with working from home. Needed a good quality microphone earphone combo. Earphones were great but microphone would buzz going in and out with the voice activation. Poor quaillitu for the person listening to me. Had to return due to this and pick up another brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Milwerica,
We are sorry to hear about the issue with your unit. This is not the experience we want you to have. To isolate the issue, you may try to reset the headphones to factory default settings. Turn off the headset while the USB Type-C cable is disconnected and then press and hold the (power) button and the (play/call) button simultaneously for 7 seconds or more. The indicator (blue) flashes 4 times, and the headset is initialized.
If resetting doesn't work, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Happy to help,
David
- Pros mentioned:Sound quality
Lightweight but good sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit "plasticky" and light but sounds good. It does the job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vikerious,
We're glad that you like the sound quality of the headphones. Your feedback about the material is greatly appreciated.
We hope you continue to enjoy the amazing features of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, sound soooooooooo goooodddddddddddddddddd
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlaS,
Thank you so much for a perfect rating! We're so happy to hear how much you are enjoying your new headphones. Your satisfaction means a lot to us. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
comfortable and good sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound and feel. was able to sleep with them on as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi myfridgerottted,
Awesome! We're glad to hear you are enjoying the great sound and comfortable fit with your headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Bang for the buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound for the price point. My daughter is very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kraken, Excellent! We're very pleased to hear you daughter loves the amazing sound quality of the WHCH710N. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap. Headphones with decent noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skylar,
Many thanks for the 5-star rating! We're glad you like the WHCH710N headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great headphones! The noise cancelation is not the best buy the quality and feel is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad, Thank you so much for the 5 Star review! We are really delighted to hear you are satisfied with the superb performance & quality of your new WH-CH710N headphones! The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you so much for purchasing our WH-CH710N and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Sony wireless headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I would recommend to anyone who is interested
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 25PlayStationcardyea, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
GREAT PRODUCT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these recently to help with with sound editing for my videos and the quality of the audio is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2468,
We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Good purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headset for gaming and even for just music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonicT,
Amazing! We're thrilled that these headphones are perfect for your lifestyle. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!
-Ralph
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked how it was over ear so it didn't hurt my ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennifer,
Awesome! We're glad to hear you like the comfortable fit of your new headphones. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
Affordable, quality headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones for the price point - my daughter loves how comfortable they are
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eg36, we're glad your daughter loves the comfort of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Needs mounting standl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps ears warm, nice sound, battery life not that good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EverettS,
Thank you for the 5-star rating! We are glad you like the comfortable fit and great sound of your new headphones. However, we are sorry if we were not able to meet your full expectations with the battery life and supplied accessories of the unit.
Usage hours may vary depending on the settings and conditions of use. Please refer to this help guide link about the available operating time of the headphones: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752809.html?search=available%20operating%20
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Very satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones definitely cancel noises plus it delivers high quality sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LFCYNWA, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort
Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear phones, they work as intended and are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jdwins54, we're glad you are enjoying our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my kid use it for digital classes and sounds great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rocky,
Awesome! Thank you for sharing your experience with our WHCH710N. We're glad to know that you like it and suits the needs of your child. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris