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Customer Ratings & Reviews

Your price for this item is $142.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,943 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great I use them every day the sound and comfort are good the only complaint is they don't fold up to pack or a case to keep them safe when you travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Printer,

      Thanks for the feedback. We will surely take note of this feedback as it helps us improve our products/services.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Cant go wrong!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use while I workout because although my AirPods may be nice and less bulky, my eardrums do get sore from having the earpiece in. These are comfortable to wear and the battery life is AMAZING!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angie!
      Awesome! We're glad that you are enjoying the comfort and battery life of your new headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Quality at Reasonable Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality and excellence of sound. Surprisingly cheap packaging and no carrying pouch. Still, very comfortable and perfect for listening to recordings and home theater at higher volume. Very easy to pair with Bluetooth devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Conrad,
      Thank you for the positive feedback! We're glad to hear you like the excellent sound, comfortable fit and easy pairing with your Bluetooth devices. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Love these

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. True noise canceling and not heavy. Sound is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with these. Perfect for my night walks with my dog. The noise cancelling works great and the sound quality is perfect. The battery life is long. I bought these 12/12/2020 and I have yet to need to charge them. Still at around 50%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wally, we're glad that you like the sound quality and battery life. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Very comfortable. I'm normally an ear bud fan for the gym, but these are so comfortable and sound great that I'm now a huge fan. Love the noise canceling option. Got these on sale for a steal. Happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBfan, Awesome! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    perfect for working out!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting is a bit of a hassle but other than that the sound is great, they’re comfortable to wear! great for working out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is value for money. Noise cancellation (ANC)works but upto the league of high end headphones. It is bass heavy and nice to use for normal music listening and movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fenish, Glad to hear that you are happy with the sound quality and noise canceling of your new headphones! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and loud.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing they look good and sound good. And the base is amazing. Very high quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty good for the price. The bluetooth is easy to use and the noise canceling works well. The sound qualty could be a bit better but for the price and other functions, these are awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi docsax, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Crisp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product descent sound quality in it's price range. Only issue I have is every now and againt it disconnects from Bluetooth then reconnects cannot figure out why. All in all I love it. Battery is a beast. Crisp and clear audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnnysoe, We are sorry to hear you are having a Bluetooth connection issue with your wireless headphones. Please try to connect several different music devices to these headphones to isolate the connection issue. We can also reset your headphones by following the guide here: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752743.html. Despite your concern, we are glad that you like your Sony WH-CH710N. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Listen to that bass!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at half of the price and I love it! I didn’t like it at first because I thought the cup is smaller than I expected. But excellent sound quality! Long battery life! Easy to pair!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lenca,
      Awesome! We're glad you are enjoying the excellent sound quality, long battery life, easy pairing with other Bluetooth devices and great deals that came with the headphones. The WHCH710N offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We appreciate your feedback with regards the color options available for the headphones. Sony takes into consideration all feedbacks as it helps to improve our services. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are truly noise-cancelling and most important are comfortable to wear. They were purchased for a plane flight to Atlanta and made the flight all the more enjoyable. Highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi km2019,
      Thank you for an amazing review and recommendation! We're glad to hear you like the noise canceling features and comfortable fit of your new headphones. Nice to hear it made your flight more enjoyable. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable & a Bargain on Sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a great sale at more than 50% off. Was easy to set up, and have used it with wired connection and will start using the wireless system. Does good job of cancelling the spouse's use of high TV volume. Comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hostaman, That's awesome! We are glad to hear about your nice experience with your Sony wireless headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones , sound quality is really good. Very comfy to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but feels cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. Good bass and great active boise cancelling but the overral feel is a bit in the cheap side

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adrian, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value and Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and strong bass! It is so easy to pair with my cell phone and play all of my favorite songs! I would highly recommend this Sony Wireless and noise cancelling headphones to any one that enjoys good sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellentbuy,
      Thank you so much for taking your time to write this review. Your kind words encourage us greatly. Nice to hear you are enjoying the great sound, features and overall performance of your new headphones. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price and they are sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Comfy ear covers that don't hurt your ears after a couple hours of use. Noise cancelling is great as you cannot hear anything but what your listening to. great headphones for the price and they are sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi porkinator, We're glad to hear you feel that the WHCH710N is worth its price! And good to know you like the comfortable fit, great noise cancelation, and sound quality of your new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well on my head and the sound quality is good. Lasts for longer than a day which helps when you work all day

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall sound quality is good and the product is durable for young adults.

    I would recommend this to a friend