Customer Ratings & Reviews
- Model:
- WHCH710N/B
- |
- SKU:
- 6408360
Customer reviews
Rating 4.4 out of 5 stars with 2943 reviews
(2,943 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not bad, they have good sound, they feel nice on your head, they keep sound out. Can't complain. Good entry head set not too expensive, great company.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kitty,
Thank you for a remarkable review! We're thrilled to hear that you are enjoying the amazing sound quality and your investment to our product is worth it. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great value at sale price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for $80 on sale, which is a great deal. Comfortable, noise canceling is pretty good, music sounds good. Not high end so don't expect the same sound as the pricier headphones, but for the price this is hard to beat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mhm8070,
Thanks for the feedback. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Wonderful- wish I'd bought them earlier!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. Didn't know I could find such noise cancelling, fidelity, and comfort at such a reasonable price point. I love these headphones and am sorry I didn't explore the concept earlier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chrissy, we're glad you are enjoying our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great. The quality of sound and the comfort of the ear pads are the best especially for the price. My only suggestion would be to have a longer charging cord and to offer a traveling case for protection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
Awesome! We're glad that you are like the great sound quality, comfortable fit, and reasonable price of your new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your feedback regarding the length of the cord. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thanks for choosing Sony! - Kris
- Pros mentioned:Price, Sound quality
Rated 4 out of 5 stars
Sony Knows Sound.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some pretty good headphones with excellent sound quality. They get extremely loud and have very nice bass. For movies, the sound is crisp and clear. I had these while on a plane and the noise cancellation feature was decent but barely blocked out the sound of the plane's engine. Still, for the price, I would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechGamer,
Thank you for sharing your experience with us and for the recommendation. We're glad to hear you are enjoying the excellent sound quality of the WHCH710N. We're sorry to hear that we were not able to meet your full expectations with regard the noise canceling features of the unit. The noise canceling function works primarily on noise in the low frequency band such as vehicles and air conditioning. Although noise is reduced, it is not completely canceled. If the The effect of noise canceling is not sufficient, please make sure that the noise canceling function is turned on and adjust the headset into a comfortable position.
The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for your purchasing Sony! - Kris
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Ambient sound is cool feature...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got i for my brother. Everything is fine except sometimes it hurts the earlobe from wearing too long which is not the products fault, the driver sometimes pokes the inside of the ear too. Bluetooth last 2-3hrs on full charge. Noise cancelling is decent. Ambient sound is good because it lets you hear outside while playing if its not too loud. Cable it comes with is good quality, doesn't get tangled as much. Headphone is comfortable but the drivers touch your ears and may annoy you when using it. Recommend getting it only if on sale. At full price there are better options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xeron,
Thank you for sharing your experience with us. We're glad you like your new headphones particularly with the ambient sound. We greatly appreciate your feedback as we're constantly seeking ways to improve our products and services. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH10N's 30-mm drivers achieve pure, clear sound even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality, Weight
Rated 4 out of 5 stars
Super long battery life, good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sounding ANC I've tried, but at the price I got it, it's stellar. Good sound, amazing battery life, and very lightweight. I don't feel like it can break easily like some other reviews are stating, but I've only had them for a month. I'm pleasantly surprised to say the least.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShieldTVPreacher,
Thank you for sharing an honest review with your new headphones. We're glad you like the amazing sound quality, long battery life and lightweight of the WHCH710N. We are sorry if we were not able to meet your full expectations with the noise canceling features of the unit. Please check the following below if the effect of noise canceling is not sufficient:
- Make sure that the noise canceling function is turned on.
- Adjust the headset into a comfortable position.
- The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
In case you need any assistance with your Sony device, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Comfortable, and noise cancelling is impressive. Im not an audiophile, I can’t get into nitty gritty, but I enjoy my experience and use them frequently. I’m happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon,
Thank you for such a great review! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are loud and great. The sounds are amazing and it doesnt hurt your head the band adjustable
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, long battery life. I am a truck driver so at night it can get very noisy with all the truck engines running so it is nice to cancel the noise and listen to music or watch a movie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DCTRUCKGUY, we're glad you like the comfort, battery life, and noise canceling feature of our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and base well with easy to access pairing, Tight fit. They broke on me so it can it can't take a drop if you're bringing them to the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nando,
Thank you for the 4-star rating! We're glad you like the sound, easy connection and great fit with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter as a graduation gift. She loves them and really impressed with the Noise-Canceling feature. She works nights and wearing these when going to sleep has been the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katty, we're glad your daughter loves our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this as a gift to my friend for christmas and she loves them! Super lightweight and great sound quality! Very noise cancelling!
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jordan,
That's very sweet of you on getting your friend a new pair of headphones. We're so happy she loves them. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good wireless headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid wireless headphones. Great deal on sale. Bluetooth pairs quickly. Noise canceling is good and sound is good. Don't expect $300 head phone sound and you will be happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, Great! We are so happy to hear that you are enjoying your WHCH710N! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Sony Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless headphone is very good, this the one I looking for long time . I love it no disturb from others, comfortable, I hope it’s last long, happy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PennyP, Good to know that this is what you're looking for in a wireless headphones. We're also very happy to hear you love the noise canceling feature and comfortable fit of the unit. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for sharing your feedback! -Sam
- Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
Great Wireless Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I got these for the family as everyone is in the house with either eLearning, gaming or some other type of media going on in the background. These are very comfortable and light to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ABC123,
Perfect! We're glad to hear that the headphones suits your needs and expectation. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones and they are comfortable. Noise-cancelling is good and works well. I like the shape of the cups and the padding along the top of the bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oxtor,
Awesome! We are glad to hear you are enjoying the sound, comfortable fit, noise canceling feature and build design of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it with a discounted price for my son for his virtual learning classes. Battery time is good, sound quality is good, the Bluetooth connection to PC is good. Great value, cannot expect anything else!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leibo,
Awesome! The WH-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710N uses a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome! I have had these for a couple of weeks and they are doing the job well. They have amazing sound. The bluetooth range is very good on these. My battery life is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stover, Congratulations on your new Sony WH-CH710N! Glad to hear you're enjoying the amazing sound quality, Bluetooth range, and long-lasting battery life of the unit. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for sharing your feedback! -Sam
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Very confortable and excellent noise cancelling feature. Long lasting battery. Really recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roberto, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent










