Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful to have bluetooth and not corded. Good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi prince,
Awesome! We're glad that you like the great sound and wireless connection with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are working great for my husband to watch TV and the rest of us don't have to hear it. He can't hear noise going on around him while he is watching either. He said they have great sound. We never could get them to synch to the TV so we bought a longer cord. I also got them for a great price before Christmas, which is a plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycustomer,
Thank you for an amazing review! We're glad that the headphones suits your husband needs. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. The WH-CH710N headphones can be used with devices such as TV and can be connected using wireless and wired connection. For wireless connection, the TV should support A2DP Bluetooth profile to make it work. If the TV does not support this Bluetooth profile and as work around, you may connect this headphones to TV directly by using the supplied cable that came with the headphones. Please check with your TV manufacturer for device specifications. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
fast and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great and comfortable to wearI use them all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi howie,
We are glad you're happy with your purchase. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Battery life, Sound qualityCons mentioned:Volume
Good Enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise-cancelling is good so is the battery life. sound quality is good but not loud enough. Over all it's a great headphone for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi guto,
Many thanks for the 5-star rating! We really appreciate you like the noise canceling features and long battery life of your new headphones. We are sorry we were not able to meet your full expectations with the sound quality of the unit. For low sound level, turn up the volume of the headset and the connected device. Connect the Bluetooth device to the headset once again.
You may also find this link helpful to troubleshoot low sound quality issues with the headphones: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
In case you need any assistance with your Sony device, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again purchasing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, charged fast and lasts long too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SB24,
Thank you for the 5-star rating! We're glad you like the great sound quality and battery life of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for an affordable price! They are great for noise cancellation but personally, I like a deep base in headphones so that's something that doesn't make them perfect but the overall quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesG, We are glad that you like the overall quality of your new Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Great for plane rides when you don’t want to hear the kid behind you crying
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Very lightweight. Reasonable price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tavk, We're pleased to hear you feel that the lightweight design and excellent quality of the WH-CH710N is worth its price. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Price, Sound quality
WH-CH710N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great for the price. noise canceling is okay, sound quality is great, battery life is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaiden,
Great! We're glad to hear you like the sound quality, noise canceling features and long battery life with your new WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort
Really good ones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son just loves them. Perfect fir, sound and comfort
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maro2,
Wow! We're glad to hear that your son loves the comfortable fit and mazing sound of the headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life
great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work well. Bluetooth and plug-in. Battery is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mrdunga,
We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Comfort, Sound quality
goo headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome headphones. comfortable and sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pops,
Awesome! We're thrilled to hear you are enjoying the great sound and comfortable fit of the WH-CH710N Wireless Noise-Canceling Headphones. The WHCH710N offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We value your opinion with regards the function buttons on the unit and rest assured that we have it noted. Thank you for your feedback and choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy. Good sound sleek design. Easy to use nice color
I would recommend this to a friend - Pros mentioned:Sound quality
Not bad.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that these were a bit light and cheap feeling but the sound quality is really really good. I don't think it has the best bass but sounds crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lancelotpalmerin99, We are glad that you like the sound quality of your new Sony headphones. Our WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life
Yes!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always makes really good products. I'm using these now as I write this to watch YouTube. The sound modes work really well too! I usually use these for around a week before I need to charge them.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fabulous noise cancelling and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi krissy,
Awesome! Thank you for such a great review. We're glad to know that you like the comfort and noise cancelling feature of your new headphones. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great value. Product just as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great for listening to my music and for phone calls. I love the noise canceling feature as well as the ambient sound feature which allows you to hear sounds around you. I love that it gives you the option whether to cut on or off noise canceling. Great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeMac7,
Awesome! We're happy to hear your new headphones suits your needs and expectations! Nice to know you love the great sound, noise canceling/ambient sound features of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
good, not great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, but feels plasticky and makes creaking noises on my head. It is worth it in my opinion to pay a bit more and get a more premium product
I would recommend this to a friend - Pros mentioned:Sound quality
Really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy setup. Fits nicely. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omnious,
Awesome! We're glad that you are enjoying the best sound quality, easy setup and comfortable fit of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise cancellation are great. The only thing I don’t like on this model are the control buttons on the right side of the headset. They seems to be no real separation so sometimes I think I’m adjusting the volume and I end up skipping a song.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adams,
We do apologize for the inconvenience and we appreciate the feedback. We will surely take note of this feedback and this will surely help us improve the quality and performance of our products. Thanks for sharing your review
Regards,
David