Customer Ratings & Reviews
- Model:
- WHCH710N/B
- |
- SKU:
- 6408360
Customer reviews
Rating 4.4 out of 5 stars with 2943 reviews
(2,943 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
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||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sounds clear and crystal sound.specially the bass and comfortable to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Glenn357,
Awesome! We're glad to hear you like the clear sound, bass and comfortable fit with your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my daughter. She has been using them daily for over 9 months and loves them. She’s had other “higher end” brand headphones and says these are much better.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Ok headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's not as loud as I expected. When turned to the max it doesn't sound as clear but o got these on sale so it wasn't bad for the price. If you pay full price I would go with beats wireless studio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GusGus,
Thank you for sharing your experience with the WH-CH710N noise canceling headphones. While we're glad that you like the reasonable price, we regret that it hasn't meet your expectation with the sound level and clearness. For low sound level, turn up the volume of the headset and the connected device. Connect the Bluetooth device to the headset once again.
For low sound quality
Turn down the volume of the connected device if it is too loud.
Keep the headset away from a microwave oven, wireless LAN device, etc.
Bring the headset closer to the Bluetooth device. Remove any obstacles between the headset and the Bluetooth device.
Switch the Bluetooth connection to A2DP with the connected device when the headset and the transmitting Bluetooth device are connected via an HFP or HSP Bluetooth connection.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After testing several sets of headphones, I bought these for my son, who likes to practice drumming along with music. It's not quite as good as the $200 and up headphones, but the audio is extremely clean. My boy is very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigPaulieFL,
Awesome! That's really thoughtful of you on getting your son a brand new headphones and nice to know he is enjoying it for his drumming practices. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
No noise, clear music
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They keep out unwanted background noise. I wear these while on my riding mower. They block the engine sound and give me great music to listen to.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Wireless Noise Cancelling Headphones. All is Good!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale for our 13 year old daughter who is always using her wired headphones. Couldn't help but to try them out (had to make sure they worked :-) ) Great value and performance for the sale price. Wireless, noise-cancelling - what's not to like? Recommended :-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TJFI1000,
Awesome! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Honey, please return my property!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of this Sony brand head phones. I prefer these over beats hands down. They have a superior sound quality and the noise cancelling is awesome. I purchased the second set for my wife so i could get her to return my personal set!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrcdyoung, we're glad you like the sound quality and noise canceling feature of our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
These Head Phones are a Deal!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted good headphones that wouldn't kill me with the price. These head phones have the quality needed for mixing music on the computer with a very low price. Great phones!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
surprisingly good and it was a great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.actually got these for my nephew to use as he is always complaining about my mother singing around him. -- needless to say we still have them because he can hear whatever it is he is doing and can now block out the sounds of my mother.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi noahjm,
Thank you for sharing your experience with us. That's very thoughtful of your on getting your nephew a brand new headphones. Nice to hear that it suits his needs especially with its amazing noise canceling features. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Rated 4 out of 5 stars
Worth $100, not $200
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these on sale for ~$100. My comparison is the Bose 700 headphones. Compared to the Bose, they feel cheap, and the ear depth is not as deep. The edge of my ears touch the inner parts of the ear cup. The noise cancelling is about a 4, if the Bose is a 10. It doesn't work anywhere near as well. It seems as though the ANC feature allows more high-pitch noises in and the lower sounds are kept out. Would I buy again if I needed another pair for $100, yes. But I wouldn't pay more than that. They feel cheap and more toy-like compared to my Bose. They sound a little muffled, and not as clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wingmandan,
Thank you for the honest feedback. We really appreciate the time you took to share so many details about your experience and the WH-CH710N. We will surely take note of this feedback as it helps us improve our products/services.
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Noise cancelling needed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are practical as well as great options. The most important of these options are the noise cancelling options.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
No bass, but they are all about the treble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is good, not as good as i was hoping for, but for what i will be using them for good enough. This does not have the bass output i was hoping, it being fro. Sony, but thats alright they work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sherman,
Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your feedback with the bass output of the headphones and rest assured that we will have this noted as it helps to improve the quality of our product. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
My son loves them
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noice canceling function. I bout for my son and my only complaint is that I have to tap his shoulder to get his attention when he’s wearing them (unless he’s just ignoring me when I call him?) but any ways, he really likes them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred,
Wonderful! This is a great gift idea and we're glad your son is enjoying and loves his new headphones although you're having trouble getting his attention when he is using the unit. lol. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a last minute gift for family members. They travel regularly and did not want to spend Bose level price. They love it and the quality is pretty decent. I recently changed to Sony TV and now I like their earphones as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian,
Thank you for your patronage! This is definitely a great choice for a present and nice to know that your family members loves the sound quality of their new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Looking forward to your continued support. Thank you for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Excellent headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are great quality and can have them on for hours without them getting uncomfortable. The sound quality is deep and rich and base is good. The build quality is very good this is second pair of the same headphones and I have had the first one for over 4 years and have not had any issues this pair I got my wife. I would recommend these headphones to anyone that likes good sounding and comfortable headphones with just the best noise canceling system that is customizable using the Sony app.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimjamslam, Thanks for the 5-star review of your headphones! We're very happy to hear you love how they feel exceptionally comfortable for long periods of time. Glad to know you are enjoying the incredible audio quality and great noise canceling function. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH10N's 30-mm drivers achieve pure, clear sound even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for sharing this amazing feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Great for plane rides when you don’t want to hear the kid behind you crying
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Headphone satisfaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price ! Very good sound, comfortable, light and cancels out noise around you. Live the grey color too
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Niecy,
Awesome! We're glad to know we were able to give you a great deal. Nice to hear you are enjoying the incredible sound quality, comfortable fit, color, and noise canceling features with your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life
Rated 5 out of 5 stars
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for me. If you're listening to music on Bluetooth it easily can take a call. Nice if you have bluetooth tv charges fast and I rarely use up the battery power. the plastic feels a little fragile but has held up for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoviolaGirl,
Thank you for sharing your great experience with us. We're happy to hear you like the multipoint connection, Bluetooth connectivity and fast charging with your new headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Successor of CH700N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the successors for CH700N. I have used both of them and can definitely assure that there is improvement in the sound quality. This is one of the best wireless noise cancelling headphones in this price range without any bells and whistles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nishanth,
Thank you for an amazing review! This is a great upgrade and we're glad that you notice the great improvements with your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this headphone for my daughter and she loved it. It is such a quality product from Sony. It was a good deal during Thanks Giving. I would definitely recommend this product if you are fine with a reasonable noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lloyd,
Thank you for an amazing review and recommendation! That's really thoughtful of you on getting your daughter a brand new headphones and nice to know she loves it. We always strive to deliver the best quality with our products. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris










