Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Honey, please return my property!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of this Sony brand head phones. I prefer these over beats hands down. They have a superior sound quality and the noise cancelling is awesome. I purchased the second set for my wife so i could get her to return my personal set!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrcdyoung, we're glad you like the sound quality and noise canceling feature of our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Good Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a last minute gift for family members. They travel regularly and did not want to spend Bose level price. They love it and the quality is pretty decent. I recently changed to Sony TV and now I like their earphones as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian,
Thank you for your patronage! This is definitely a great choice for a present and nice to know that your family members loves the sound quality of their new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Looking forward to your continued support. Thank you for purchasing Sony! - Kris
- Cons mentioned:Volume
Ok headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's not as loud as I expected. When turned to the max it doesn't sound as clear but o got these on sale so it wasn't bad for the price. If you pay full price I would go with beats wireless studio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GusGus,
Thank you for sharing your experience with the WH-CH710N noise canceling headphones. While we're glad that you like the reasonable price, we regret that it hasn't meet your expectation with the sound level and clearness. For low sound level, turn up the volume of the headset and the connected device. Connect the Bluetooth device to the headset once again.
For low sound quality
Turn down the volume of the connected device if it is too loud.
Keep the headset away from a microwave oven, wireless LAN device, etc.
Bring the headset closer to the Bluetooth device. Remove any obstacles between the headset and the Bluetooth device.
Switch the Bluetooth connection to A2DP with the connected device when the headset and the transmitting Bluetooth device are connected via an HFP or HSP Bluetooth connection.
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Battery life, Sound quality
Loved this at the discount.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, the headphone isn't worth the 150 dollar but it is worth the 70 dollars i paid. The noise cancellation is great not like airpods pro or Sony's most expensive XM5 or something. Rhe base is boosted and the mids and highs are little washed up but i like the base so i am happy with the sound quality. If I talk about battery, i don't think any headphone on rhe market can beat this one. It lasts for literally 3 days, i use it all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harsh,
Many thanks for the 5-star rating! We're glad you like the sound quality, noise canceling features, and long battery life of your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
YES
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product. I’m not an audiophile, so this meets my standards. If you’re not super into how the audio sounds, and just want headphones, this is a great choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krystan, We are thrilled to hear that you really like your Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
My son loves them
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noice canceling function. I bout for my son and my only complaint is that I have to tap his shoulder to get his attention when he’s wearing them (unless he’s just ignoring me when I call him?) but any ways, he really likes them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred,
Wonderful! This is a great gift idea and we're glad your son is enjoying and loves his new headphones although you're having trouble getting his attention when he is using the unit. lol. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
held up to its name
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these and it sounds great. So far it has held up to its name. Great buy when you want a great product.
I would recommend this to a friend - Pros mentioned:Sound quality
Wireless Noise Cancelling Headphones. All is Good!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale for our 13 year old daughter who is always using her wired headphones. Couldn't help but to try them out (had to make sure they worked :-) ) Great value and performance for the sale price. Wireless, noise-cancelling - what's not to like? Recommended :-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TJFI1000,
Awesome! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
- Pros mentioned:Battery life
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for me. If you're listening to music on Bluetooth it easily can take a call. Nice if you have bluetooth tv charges fast and I rarely use up the battery power. the plastic feels a little fragile but has held up for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoviolaGirl,
Thank you for sharing your great experience with us. We're happy to hear you like the multipoint connection, Bluetooth connectivity and fast charging with your new headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair Nov 2021 on sale and was pleased with them. I got a pair for my wife and she loves them as well. She likes the noise cancellation the most. A good purchase overall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian,
Thank you for sharing your great experience with us! We're really glad both of you loves the WHCH710N headphones. Our customer's satisfaction is very important to us. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Worth $100, not $200
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these on sale for ~$100. My comparison is the Bose 700 headphones. Compared to the Bose, they feel cheap, and the ear depth is not as deep. The edge of my ears touch the inner parts of the ear cup. The noise cancelling is about a 4, if the Bose is a 10. It doesn't work anywhere near as well. It seems as though the ANC feature allows more high-pitch noises in and the lower sounds are kept out. Would I buy again if I needed another pair for $100, yes. But I wouldn't pay more than that. They feel cheap and more toy-like compared to my Bose. They sound a little muffled, and not as clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wingmandan,
Thank you for the honest feedback. We really appreciate the time you took to share so many details about your experience and the WH-CH710N. We will surely take note of this feedback as it helps us improve our products/services.
Regards,
David
- Pros mentioned:Sound quality
Good ear phones for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noice canceling is good. Sounds quality is good for airplanes. Ear covers make my ears hot after a while but it's tolerable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi drdrew,
Thank you for your time writing this review. We're glad you like the great sound quality and noise canceling features of your WHCH710N. We're sorry to hear your discomforts while wearing the unit after a long period of time. You may find this link helpful with information and solutions if your ears hurts while wearing headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00015243
The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Nice headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good and they seem to do a good job of canceling out noise. When charging, a red light comes on, but it stays on even after being fully charged. So you have to turn it on to see if it's fully charged or not, and a voice will let you know. While in use though, you can also check to see how much power is remaining with one press of the power button.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Khal,
Thank you for your time sharing your experience with us. We are glad you like the great sound and noise canceling features of the headphones. We are sorry to hear some issues that you are having issues with the unit. When headphones is charging, the indicator (red) of the headset lights up. Charging is completed in about 7 hours and the indicator turns off automatically. Please make sure to use the supplied USB Type-C cable and a commercially available USB AC adaptor when charging. Resetting or initializing the headset may also if the unit is not working properly. For steps: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752743.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Sound quality
No bass, but they are all about the treble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is good, not as good as i was hoping for, but for what i will be using them for good enough. This does not have the bass output i was hoping, it being fro. Sony, but thats alright they work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sherman,
Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your feedback with the bass output of the headphones and rest assured that we will have this noted as it helps to improve the quality of our product. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Quality product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this headphone for my daughter and she loved it. It is such a quality product from Sony. It was a good deal during Thanks Giving. I would definitely recommend this product if you are fine with a reasonable noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lloyd,
Thank you for an amazing review and recommendation! That's really thoughtful of you on getting your daughter a brand new headphones and nice to know she loves it. We always strive to deliver the best quality with our products. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones with noise cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a Black Friday special and figured they were just clearing the shelf. These are amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Great Value from a Great Brand!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earcans are unfortunately not a dime a dozen. For the money these babies deliver not only on sound quality and adaptability but also on Price. Their cheaper than most HypePhones and the quality is on par or even better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StudioDino,
Thank you for the 5-star rating and we're glad you like the sound quality and price point of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Successor of CH700N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the successors for CH700N. I have used both of them and can definitely assure that there is improvement in the sound quality. This is one of the best wireless noise cancelling headphones in this price range without any bells and whistles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nishanth,
Thank you for an amazing review! This is a great upgrade and we're glad that you notice the great improvements with your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
great noise-cancelling for loud work environments
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these headphones for almost 2 years, and they're still going strong. The sound and comfort are great, and the noise-cancelling works really nicely when I have a call in a sometimes-noisy work environment. I have had occasional issues in the last few months with one of my laptops refusing to connect it as a voice device, but that might be caused by something other than the headphones themselves. I definitely recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricaB,
We're so happy to hear from you! We're really glad how much you are enjoying the amazing sound quality, comfortable and noise canceling of the WHCH710N. We're sorry if you are experiencing some issues when connected to one of your laptops. May we know if the issue is only happening on a specific device? You may find this link helpful and use it as a guide to troubleshoot issues with the headphones: https://www.sony.com/electronics/support/articles/00204483
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your recommendation and for choosing Sony! - Kris
- Pros mentioned:Comfort
perfect for our needs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now own two pairs of these headphones and they work perfectly for our needs. We use them for TV/Video watching.
I would recommend this to a friend