Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long lasting, supreme sound for the price of these headphones, definitely competitive against all the other overpriced models. Straight sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this headset. Have purchased a couple of these before this purchase. This was a planned and we'll spend purchase. The volume is amazing. The sound is so pure, feels like I'm actually at a live concert, no matter what genre your listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tamara, Choosing these headphones will definitely be worth it! Thanks for purchasing couple of our WH-CH710N headphones. We're really happy to hear you're very satisfied with the excellent sound quality of these headphones. Good to know as well that you feel as if you are there at a live concert. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for sharing your amazing experience with the headphones and for trusting Sony! -Jess
- Pros mentioned:Sound quality
Great Headphones and Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Block noise well even without the noise-cancelling on. Very good sound quality, music comes through very clear and tones are great. Wish I had them on my last trip; I never would have been bothered by the crying baby.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Garysc,
Thank you for such great review! We're glad you've noticed the great sound quality and incredible noise cancelling function of the device. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good - daughter loves them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphone - especially with the sale price I bought these for my daughter to use with her laptop & cell phone. Noise canceling must work fairly good- because I need to yell at her now for her to ear me! Nothin fancy, but good sound , great price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dlane1753,
Wow! We appreciate to hear that the headphones suits your daughter needs. Glad to know that you like the sound quality and reasonable price of the headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Very happy with these headphones...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for usage on a plane - dramatically cuts back jet engine noise and allows you to listen at much lower volumes. Very happy with this purchase. The way the buttons work can be a pain, but once you get it working it is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RLMAR, You definitely made the choice! This headphones are really great use for flights. The WHCH710N uses our DSEE (Digital Sound Enhancement Engine) to add detail and richness to your music. They also use One Push-Artificial Intelligence Noise Canceling which adjusts to your environment, so you can eliminate noise as you travel. If you haven’t already, download the Sony | Headphones Connect App which gives you the ability to adjust audio levels and sound field modes. The WH-CH700Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. The WH-CH700N headphones are designed to provide a distraction free listening experience on the go. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones. They were a Christmas gift for my son and he absolutely loves them. I rarely see him without them on. I would definitely buy them again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smosley, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Great value for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a set of over the ear noise cancelling headphones and I ran across these. They have great sound and were a breeze to bind to my wife's phone so she can listen to her pod casts. I caught them on sale which was an added bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohninCanton, We are glad to hear that you value the WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Headphones work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, excellent reception, wireless noise-cancelling works as stated in item spec's. Would recommend this product to others. Purchased on sale, great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tartan, we're glad you like your purchase! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing SONY. ~Earl
- Pros mentioned:Battery life, Sound quality, Weight
Ducky
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headset have since purchased a second one has good sound quality and the charge on it lasts a long time. Easy to wear and light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ducky,
Wow! We're thrilled to hear you are enjoying the amazing sound, comfortable fit, lightweight and long battery life of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Perfect for listening to podcasts and audiobooks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small head so these headphones don't fit as snug as I would like but they're still comfortable and stay on my head well. Unlike most Bluetooth headphones, these have a really good volume range. I can lower the volume to a comfortable level and it doesn't go from deafening to mute. The noise cancelling feature on these work pretty good. I can still hear some conversations around me, but they are very faint and don't detract from my listening experience. Speaking of listening, the bass on these headphones aren't as deep as I would like but I don't listen to a lot of bass bumping songs. I primarily listen to podcasts and audio books so these work perfect. The headphones are also easy to connect to my device. Despite the fit and lack in bass, I still recommend these headphones. They are perfect for office use to help you keep focused on your work without the distraction of the noise around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BuckeyeGamer,
Thank you for your time writing this review. While we are glad your enjoyable listening experience and great use with your new WHCH710N headphones, we're sorry to hear if it does not fit perfectly into your head and if the bass sound didn't live up to your expectations. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. The bass sound may also vary depending on the source and content you are playing. You may try to change the bass sound settings on the connected device if it is available.
The WH-CH710 N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality, Weight
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds very good, light weight and comfortable over the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PortableHardDrive, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling Headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Good Quality for the price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good quality for the price. As others mentioned, they do not come with any kind of protective carrying case, so you may want to purchase that, as the plastic feels like it may break.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katie,
Your feedback about the headphones is greatly appreciated. This will surely help us improve the quality and performance of our products. Thanks for sharing your review.
Regards,
David
- Pros mentioned:Sound quality
Love it, says middle aged Dad.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, very good sound, and noise canceling works well. Probably better choices out there for performance lovers, but fir my simple needs this was both an economical and quality decision. Very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundlover,
Awesome! We're happy to hear we were able to meet your expectations with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
pretty good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good noise cancelling but pieces break off really easily
No, I would not recommend this to a friend - Pros mentioned:Sound quality
A little small.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling works like a charm, but the pads are a little too small. The inside of the speakers often touch my large ears. Other than that, the spund quality is crisp and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bebrop, We're glad to hear you're enjoying the noise canceling feature and excellent sound quality of your new headphones. We appreciate your feedback about the size of the earpads. You may adjust the slider of the headset to achieve a more comfortable position. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphone set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say anything negative about these headphones. The sound quality is excellent for both music and cellphone calls. I’m extremely satisfied with this purchase. I highly recommend these headphones to anyone in the market for high quality electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackster,
Thank you for the 5-star rating and the recommendation! We are so glad you are pleased with the performance of your WH-CH710N. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Decent headphones at the sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these at the Black Friday price for around $90 ... I would not have been happy if I paid much more. I bought these because I listen to a lot of webinars online. They work fine and the audio quality seems fine so far. However, they just don't seem to be great quality. Kinda flimsy and the plastic seems like it might break easily. I'd be leary to just throw them in my briefcase or backpack when I'm travelling for fear they'd break.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WBinFL,
Thank you for purchasing the WH-CH710N. While were glad that it suits your needs, we regret to hear that the design of the headphones did not meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony. - Kris
- Pros mentioned:Sound quality
Inexpensive alternative to Apple
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these as my every evening 10000 steps walks. Very easy to setup and operate. Superb sound quality.
I would recommend this to a friend These headphones need more support
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start this, I am a bit of a Sony fanboy. (core series speakers, amps, alpha cameras, head units, you name it.) I got these on sale, and i'm glad I did. Full price for these are too much. I expected "ok" to "good" noise cancelling, but instead got subpar. I didn't buy these for cutting edge NC, so that was not a big deal. The big drawback was these are NOT supported by the Sony Headphones app. At very least, i wanted this app to allow for the EQ to be set. These, at default, are too low end mushy. It sounds like you are listening to things with a large bucket over your head. There is no reason not to have app support for headphones near the 200 dollar mark when lesser models have that. The positives- --USB-C charging. I can toss them in on a roadtrip and not have to bring a micro-usb cord with. --Not bad head feel. Cushions wear in over time and dont pinch even my large head. --3.5mm audio in. Great option to use with a computer or device with a standard EQ. The negatives- --NC is weak, ambient sound is weaker. --Price point that puts you near premium models (if they sold these for 69.99 to 79.99, it would be a great option) --No app support from Sony's own app Honestly, these will be my rough and tumble headphones. Doing yard work, mowing grass, etc. I own the wh-1000xm2's and xm4's, and they are far better. Those headphones may be twice the price of these, but they have 4 times the features and at least 4 times the performance. Spend the money on the xm4's and you wont be disappointed. You get a semi-hard case, airplane dual adapter, same usb-c support for charging, same 3.5mm in, softer feel on everything, side touch panel to change volume and track, amazing NC, outstanding ambient sound, dual bluetooth connection ability, Sony's lossless upscaling option, full app support, and other benefits.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaelan,
Thank you for sharing your experiencing with us. We're sorry that we were not able to meet your full expectations with the WHCH710N headphones. While we are glad you like comfortable fit, USB Type-C charging cable and wired connection, we apologize that this model is not compatible with the Sony Headphone|Connect app. With regards the noise canceling features of the unit. If the effect not sufficient, please make sure that the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. We value your feedback and we appreciate you for being our valued customer. Thank you for purchasing Sony. - Kris
- Pros mentioned:Sound quality
Pretty good but not perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds pretty good. Playing music is great though the sound cancelling quality isn't perfect. Cancels most quiet noises but can't cover up the sound of a moderate to loud tv, for instance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FB1234,
Thank you for taking time to review the WH-CH710N headphones. While we're glad that you like the sound quality, we regret to hear that you're having issue with the noise cancelling feature. We'd like to help and make this more a better experience. If he effect of noise canceling is not sufficient.
Make sure that the noise canceling function is turned on. Adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. We value your feedback and will take note as it helps to improve the quality of our products and services. Thank you for purchasing Sony! - Kris
The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony!