Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Marriage savers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. These were purchased for my husband who needs the television much louder than I do. We can watch a movie together and both be happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgiaM,
Awesome! We're glad to hear the WHCH710N suits your needs and expectations. Nice to know you can now both enjoy your movie together. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your input and taken note of your feedback. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great quality headphones for the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great noise canceling headphones. I purchased them to be used with my acupuncture patients while they lie down for 30 minutes listening to soft meditative music. I myself own the Sony wh-1000xm4 model and love them for personal use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeH,
Amazing! We're glad that the WH-CH710N noise canceling headphones suits your needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good Noice Cancelling head phones from Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noice cancelling head phones from Sony at this price. Good Bluetooth connectivity and can switch between noice canceling and ambient.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Amazing headphones, even better price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I had been looking at the AirPods Max and the WH-1000XM4s but didn’t particularly like how expensive they were and how noise cancelling they were. These are the perfect noise cancelling where I can listen to my music but if someone’s yelling my name, I can faintly hear it. Plus they’re a great price and super light weight. I hated how heavy the Airpods were when I tried them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylieK,
Many thanks for the 5-star rating! We're glad your new headphones perfectly suits your needs and expectations. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Cheap like everything now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, battery life isn't bad, noise cancelling is okay. Biggest issue is I've had these about 3 months and even being as delicate as possible with these I had a chunk of plastic just fall off while wearing these. Like I'm just sitting there, watching a film, not moving when down tumbles a piece of my headphones. Seriously, why is everything so cheaply made?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zachariah,
Thank you for writing this review. While we are glad you like the great sound, battery life and noise canceling features of the WHCH710N, we're sorry to hear that a chunk of plastic fall off while wearing the headphones. We'd like to help and do the best possible for you.
May we contact you and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Comfort
Headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this headset for my son- he is 13 and it has been great. Durable and flexible. Very comfortable to wear
I would recommend this to a friend - Pros mentioned:Sound quality
Worth buying for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Good noise canceling what you expect with the product of this price. Wired connectivity is also available - which turned out to be one of the good features for me as my office laptop's Bluetooth is disabled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoseUser,
Excellent! We're glad to hear that the headphones suits your needs and expectations.The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for purchasing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like these for the price point. I don’t use headphones or earbuds often so didn’t want to spend hundreds of dollars for something that will sit in a drawer for a month sometimes. These are perfect. Cheap, wireless, good battery life, and pretty comfy. I recommend these to the person that isn’t picky on sound quality and only use occasionally. The noise canceling is nice, probably not the best but what do you expect for 90 bucks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Iwatchisamust,
Awesome! We're glad that your investment with the headphones is worth it! We'd like to help you with the noise canceling feature of the headphones. Please try some of these solutions if the effect of noise canceling is not sufficient.
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your feedback and thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
helps me keep outsound nosie out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones. Use them a lot excellent sound quality. While i am sure there are higher end headphones that keep more noise out for the cost and everything i will gladly take these over the others
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Craig! We are so glad to hear that you are happy with the sound quality and noise canceling of your WHCH710N! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl
- Pros mentioned:Comfort
Quite Comfortable!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black are quite comfortable and I look forward to using them on the flight to and from Germany that got post poned due to Covid-19.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jpmeister,
Thank you for an amazing review! We're glad you are enjoying the comfortable fit with your new headphones. These headphones are really great for flights. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Okay for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound and comfort but disconnect too often.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Best Technology
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phones I’ve ever had. I am committed to Sony sounds including sound system in ford trucks.
I would recommend this to a friend - Pros mentioned:Sound quality
Sing to me SONY!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for a road trip for our kiddos. They’ve worked really well and while a little big for them nothing that is awkward or uncomfortable. Sound quality is good and at the price point you really can’t go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffrey, we're glad you like the sound quality and the comfort of our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life
Sony Headphoned
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for its price! The battery life is amazing, I barely have to charge it.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these for my son a day he loves them. Sound quality and noise canceling are great. Only complaint is they make his ears really sweaty and I think slight over priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brownl635,
Thank you for the 4-star rating. The WH-CH710N Wireless Noise-Canceling Headphones is a great choice of gift and we're glad that your son loves it. We're also glad you like the sound quality and noise canceling feature of the unit. We regret to hear that we were not able to meet your expectations with the price and discomforts that you are experiencing while wearing the headphones. The unit is not waterproof. If water or foreign objects enter the unit, it may result in fire or electric shock. In particular, be careful in the following cases.
When using the unit around a sink, etc.
Be careful that the unit does not fall into a sink or container filled with water.
When using the unit in the rain or snow, or in humid locations
When using the unit while you are sweaty
If you touch the unit with wet hands, or put the unit in the pocket of a damp article of clothing, the unit may get wet.
If you need assistance, feel free to contact us by send us an email with the following below at socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good for what I bought them for I work in a very noise place an when I use them they do a very good job at blocking the noise of the shop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammysung,
Awesome! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. Nice to know it suits perfectly with your lifestyle.The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace my wired headphones. I have used them a couple of times and am happy with the sound quality. Would recommend them for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DejaVu,
Thank you for a positive feedback! Glad to hear we've been able to to give you a great deal. It really makes our day to find out that our customers are satisfied with our products. We're happy to know you are enjoying the amazing sound quality of the headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your recommendation and for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound only con is I can't get it to work with the TV hooked up to the radio receiver- Bluetooth. Other headphones work but not this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kabr, We are glad that you like the sound quality of your new Sony headphones. Our WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Night watcher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have truly enjoyed using my new headphones. Great sound quality and volume. Perfect for late night TV watching so not to disturb the rest of the household viewing action movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nightwatcher,
Very nice! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Good Sony Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item works as described in Product Review. I really enjoy it. People complained about it is plastic and it does not have a trace pouch. Who cares? That is cosmetic. As long as it is ANC and good sound, BE HAPPY, DON'T WORRY!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BayAreaCAUSA,
Thank you for an amzing review. We're glad that you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris