Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sing to me SONY!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for a road trip for our kiddos. They’ve worked really well and while a little big for them nothing that is awkward or uncomfortable. Sound quality is good and at the price point you really can’t go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffrey, we're glad you like the sound quality and the comfort of our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Headphones review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones. The noise canceling capabilities are good and the sound is great!
I would recommend this to a friend - Pros mentioned:Sound quality
Good Sony Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item works as described in Product Review. I really enjoy it. People complained about it is plastic and it does not have a trace pouch. Who cares? That is cosmetic. As long as it is ANC and good sound, BE HAPPY, DON'T WORRY!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BayAreaCAUSA,
Thank you for an amzing review. We're glad that you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great N/C Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really great option for Noise Cancelling head phones compared to Bose. They really come in handy on airplanes as hours on a plane can sometimes be like attending a rock concert leaving your ears fatigued after the flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shongo2020,
Awesome! Thank you for such a great review. We're glad to know that you like your new headphones. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
Quite Comfortable!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black are quite comfortable and I look forward to using them on the flight to and from Germany that got post poned due to Covid-19.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jpmeister,
Thank you for an amazing review! We're glad you are enjoying the comfortable fit with your new headphones. These headphones are really great for flights. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
helps me keep outsound nosie out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones. Use them a lot excellent sound quality. While i am sure there are higher end headphones that keep more noise out for the cost and everything i will gladly take these over the others
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Craig! We are so glad to hear that you are happy with the sound quality and noise canceling of your WHCH710N! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace my wired headphones. I have used them a couple of times and am happy with the sound quality. Would recommend them for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DejaVu,
Thank you for a positive feedback! Glad to hear we've been able to to give you a great deal. It really makes our day to find out that our customers are satisfied with our products. We're happy to know you are enjoying the amazing sound quality of the headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your recommendation and for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good for what I bought them for I work in a very noise place an when I use them they do a very good job at blocking the noise of the shop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammysung,
Awesome! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. Nice to know it suits perfectly with your lifestyle.The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Amazing headphones, even better price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I had been looking at the AirPods Max and the WH-1000XM4s but didn’t particularly like how expensive they were and how noise cancelling they were. These are the perfect noise cancelling where I can listen to my music but if someone’s yelling my name, I can faintly hear it. Plus they’re a great price and super light weight. I hated how heavy the Airpods were when I tried them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylieK,
Many thanks for the 5-star rating! We're glad your new headphones perfectly suits your needs and expectations. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Marriage savers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. These were purchased for my husband who needs the television much louder than I do. We can watch a movie together and both be happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgiaM,
Awesome! We're glad to hear the WHCH710N suits your needs and expectations. Nice to know you can now both enjoy your movie together. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your input and taken note of your feedback. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these ear phones have been wonderful. I went cheap first and it didn’t work out. While these aren’t the most expensive, it is a Sony product. I have always had pretty good luck with Sony stereo components and TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello snak, We are glad to hear about your great experience with your Sony headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! -Vincent
- Pros mentioned:Comfort
perfect for our needs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now own two pairs of these headphones and they work perfectly for our needs. We use them for TV/Video watching.
I would recommend this to a friend - Pros mentioned:Battery life
Money for value!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: VERY GOOD battery life (10/10). Easy to use! (10/10) Cons: Durability 3/10 | Sound Quality (5/10) *you get what you paid for* | Comfortability: 5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evo3,
Thank you for your feedback. While we're glad to hear you like the long battery life and ease of use, we sorry to hear the issues that you are having with the headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. For sound quality issues, you may try to isolate the issue by following the steps on this link: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Nothing special though. Just the normal quality that you would expect from Sony. Got them on sale which was nice, which added to the value of this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jglick327,
Thank you for sharing your experience. We value your feedback as it helps to improve the quality of our products and services. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
If you need help, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Cheap like everything now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, battery life isn't bad, noise cancelling is okay. Biggest issue is I've had these about 3 months and even being as delicate as possible with these I had a chunk of plastic just fall off while wearing these. Like I'm just sitting there, watching a film, not moving when down tumbles a piece of my headphones. Seriously, why is everything so cheaply made?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zachariah,
Thank you for writing this review. While we are glad you like the great sound, battery life and noise canceling features of the WHCH710N, we're sorry to hear that a chunk of plastic fall off while wearing the headphones. We'd like to help and do the best possible for you.
May we contact you and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Comfort, Sound quality, Weight
nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.light weight good sound and comfortable to wear i recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Great! We're glad that you like the sound quality and comfort. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and great sound. Easy to connect to devices and charge last 2 days with 14 hour use each day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Turkf26,
Thank you for such a great review! We're glad to hear you are enjoying the comfortable fit, great sound, easy connection and long battery life with your new WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good Noice Cancelling head phones from Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noice cancelling head phones from Sony at this price. Good Bluetooth connectivity and can switch between noice canceling and ambient.
I would recommend this to a friend - Pros mentioned:Sound quality
Some of the best I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great! My son and I game together, and these work perfectly for communication - he can hear me clearly. I also love to listen to my music (and they don't have a tinny sound to them). Great item!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi msaonika, We are truly glad that you like the sound quality of your headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Bluetooth connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphone as a gift and although they have enjoyed the effectiveness of noise cancellation, they have experienced difficulty in connecting the headphone to multiple devices. The quality of music is good but it could have been even better. Charge goes well, and the look of it is also nice and chic. Overall recommend this product on sale, but I don’t think it’s the greatest option for full price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi asal,
Thank you for your detailed review with the WH-CH710N headphones. While we're glad that you like the noise canceling feature of the headphones, we regret to hear that you're having issues connecting the headphones to multiple devices. We'd like to help and troubleshoot the issue. The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the registration information of the paired device with the oldest connection date is overwritten with the information for the new device. The headset can be paired with multiple devices, but can only play music from 1 paired device at a time.
I hope this helps but should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris