Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound qualityCons mentioned:Volume
Great headphones for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long lasting battery and sound is great, but it could go louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MsKhakiM,
Thank you for sharing your experience with us. We're glad to know we were able to give you a great deal. Nice to hear you like the long battery life and great sound quality with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Travel Companion
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these mainly when I'm traveling. The sound is excellent and blocks out all the outside noise. Great product.
I would recommend this to a friend - Pros mentioned:Sound quality
Love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husband for Christmas. He loves them! Bass is not as good as other headphones, but the sound is very clean and really does cancel out background noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelley,
Awesome! Thank you for an amazing review! This is a nice gift and we're glad that you husband loves it. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Well worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these! Inexpensive but with great sound and decent noise cancelation. Will free you from wires forever. Use it on the plane to watch movies on your laptop. Use for hands for phone or Zoom calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Markc, Awesome! We're glad to hear you love the noise cancelation, great sound, and easy Bluetooth pairing of your new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Great set of bluetooth headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. We use them with our 75" TV and they work great. Also, very comfortable for extended wearing.
I would recommend this to a friend - Pros mentioned:Sound quality
Good noise cancelling and sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good noise cancelling and sound quality. It’s able to block out traffic and air conditioning really well, and voices become completely inaudible with music playing. I personally really love the color and style.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan!
Amazing! Were glad to know that you are enjoying the sound quality and noise cancelling feature of your new headphones. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Hear hear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit. Good sound. Light weight. Only 2 colors to choose from. Pricing is ok.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MMKK,
Thank you for the 5-star rating! We're glad to hear you like the comfortable fit, lightweight and great sound quality with your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony Headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great quality and have great sound. I love how well the noise canceling works. I took these on a road trip and it was great .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Renp,
Thank you so much for your honest feedback!
We are so happy to hear you are satisfied with the exceptional sound & quality and outstanding noise canceling function of our WH-CH710N headphones.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you so much for purchasing our WH-CH710N and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So over all pretty food quality for the price, they help alot for anybody thats sensitive to sound and they block off sound pretty good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starr,
Awesome! We're really glad you are enjoying the great sound quality and noise canceling features of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Recommend for small heads, great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for adults with smaller heads, they are comfortable to wear for long periods of time. The sound quality is mostly great but can at times can go a bit robotic when used with a PC. I have had no issues when connected to an iPad. Be aware that when connecting to a PC, the device will register as having a microphone, but does not have one. You will need to go to your settings and make sure your devices are set correctly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noelle, we're glad you like the sound quality of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Price
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best set of headphones, specially for the price. I totally will recommend
I would recommend this to a friend - Pros mentioned:Battery life, Price, Sound quality
Great battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life. Good sound and easy to use. Good price for a quality headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi opicha,
Amazing! We're thrilled to hear that you are enjoying the battery life, sound, ease of use and great value of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and features. The noise canceling is great as well. Did get these on sale and they were way better then expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Salvy,
Awesome! We're so happy to hear your satisfaction with the incredible sound quality, noise canceling function and overall performance of your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Cons mentioned:Volume
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and easy to set up and use. I wish I could make it go a little louder but it could be that I am hard of hearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIkeG,
Thank you for sharing your wonderful experience with us. We're glad to know you like the comfotrtable fit, easy setup and ease with your new headphones. We understand that you are hard of hearing however if you feel that the sound level is low and already tried to turn up the volume of the headset, you may adjust the sound or turn up the volume on the connected device. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
You pay for what you get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, noise canceling not so much. I guess you pay for what you get! You can hear right through the noise cancellation. Sound quality is great.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Greenie, Thank you for the feedback on your experience with your WH-CH710N. We're glad to hear you like the sound quality of the headphones. If you feel the effect of noise canceling is not sufficient, please follow the steps below:
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great, and for the price, the sound quality was as good as Bose. These would be a great option for children who watch a lot of video's, and you don't want to spend a lot of high brand headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duluth,
Thank you for such a great review! We're glad that you like the sound quality and reasonable price with your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Sounds good, good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and effectively blocks out noise. Fits well and is sturdy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexS,
Amazing! We're glad that you like the sound quality, noise canceling function, fit, and design of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!
-Ralph
Great for $88
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will make this review very short and sweet. Here are the pros: 1. Light Weight 2. Pretty Comfy 3. Very fast connection to my blue tooth devices 4. Very good sound quality 5. Great battery life 6. Noise Cancelling 7. Worth $88 all day long, every day. Really Great Deal! Cons: 1. I said they are "pretty comfy", but for my head, not the best. 2. Not at all impressed with the volume up and down buttons. 3. No case or bag for storage. I use these headphones to watch TV, and they are amazing. Keeps my family happy. So here is my deal........ I HIGHLY HIGHLY HIGHLY recommend these head phones at the $88 price. Maybe not so much at the $200 retail price though. I think at $200, there are many options I would be looking at.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayJay,
Thank you for a great and detailed review with WH-CH710N. Were glad that you like the sound quality, features, sale price and connection of the headphones. We regret to hear that your experiencing some discomforts and we're not able to meet your satisfaction with the volumes buttons and case that is not supplied by the unit. We appreciate your feedback as it helps to improve the quality of our products and services.
Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
Should you need further assistance, feel free to email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
My Sony-WH-CH710N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony-WH-CH710N Wireless Noise Cancelling Over-the Ear Headphones is AWESOME. I am glad I looked on Best Buys website because if not I would of paid way more for headphone. What a great purchase I made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edward, We're pleased to hear that you are satisfied with your purchase. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Volume
It’s ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty decent. It’s not loud as I thought it would be. But for noise canceling it’s good. But not for me
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, We regret to hear that you're having an issue with the sound level of this WHCH710N. We apologize for the inconvenience. When listening to music from a computer on the headset, the sound quality may be poor (e.g., difficult to hear the singer’s voice, etc.) for the first few seconds after a connection is established. This is due to the computer specifications (priority on a stable connection at the start of transmission and then switches to priority on sound quality several seconds later) and is not a headset malfunction. If the sound quality does not improve after a few seconds, use the computer to establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer. For more details, you can check the help guide for your reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
The WH-CH710N headphones have a sleek, rounded design that looks as good as they sound. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long
Thank you for sharing your feedback! Jay