Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great, and for the price, the sound quality was as good as Bose. These would be a great option for children who watch a lot of video's, and you don't want to spend a lot of high brand headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duluth,
Thank you for such a great review! We're glad that you like the sound quality and reasonable price with your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Great for $88
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will make this review very short and sweet. Here are the pros: 1. Light Weight 2. Pretty Comfy 3. Very fast connection to my blue tooth devices 4. Very good sound quality 5. Great battery life 6. Noise Cancelling 7. Worth $88 all day long, every day. Really Great Deal! Cons: 1. I said they are "pretty comfy", but for my head, not the best. 2. Not at all impressed with the volume up and down buttons. 3. No case or bag for storage. I use these headphones to watch TV, and they are amazing. Keeps my family happy. So here is my deal........ I HIGHLY HIGHLY HIGHLY recommend these head phones at the $88 price. Maybe not so much at the $200 retail price though. I think at $200, there are many options I would be looking at.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayJay,
Thank you for a great and detailed review with WH-CH710N. Were glad that you like the sound quality, features, sale price and connection of the headphones. We regret to hear that your experiencing some discomforts and we're not able to meet your satisfaction with the volumes buttons and case that is not supplied by the unit. We appreciate your feedback as it helps to improve the quality of our products and services.
Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
Should you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
You pay for what you get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, noise canceling not so much. I guess you pay for what you get! You can hear right through the noise cancellation. Sound quality is great.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Greenie, Thank you for the feedback on your experience with your WH-CH710N. We're glad to hear you like the sound quality of the headphones. If you feel the effect of noise canceling is not sufficient, please follow the steps below:
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony Headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great quality and have great sound. I love how well the noise canceling works. I took these on a road trip and it was great .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Renp,
Thank you so much for your honest feedback!
We are so happy to hear you are satisfied with the exceptional sound & quality and outstanding noise canceling function of our WH-CH710N headphones.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you so much for purchasing our WH-CH710N and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
defiantly would buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Would put them head to head with beats for 1/2 the price.
I would recommend this to a friend - Pros mentioned:Sound quality
My Sony-WH-CH710N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony-WH-CH710N Wireless Noise Cancelling Over-the Ear Headphones is AWESOME. I am glad I looked on Best Buys website because if not I would of paid way more for headphone. What a great purchase I made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edward, We're pleased to hear that you are satisfied with your purchase. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Recommend for small heads, great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for adults with smaller heads, they are comfortable to wear for long periods of time. The sound quality is mostly great but can at times can go a bit robotic when used with a PC. I have had no issues when connected to an iPad. Be aware that when connecting to a PC, the device will register as having a microphone, but does not have one. You will need to go to your settings and make sure your devices are set correctly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noelle, we're glad you like the sound quality of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
A Good Pair of Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic bang for buck when on sale! Noise cancelling works well (was the primary reason I got these). Good audio quality. If they were not on sale I probably would have spring for something better like Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Thank you for the 5-star rating! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Absolutely great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on sale. It was a gift for a cousin. You just can't beat the quality to price ratio here. great battery and decent audio. Not to mention the minimalistic design is wonderful. Very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nini,
We are glad you're happy with your purchase. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
Works too well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for my fiance. She usually has trouble finding headphones that fit her head, but this fits her great. They work so well she has to listen with one half off so I don't sneak up on her.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie,
Sweet! This is a nice present and we're glad to know that you're fiancé loves her new headphones particularly with its comfortable fit. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound qualityCons mentioned:Volume
It’s ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty decent. It’s not loud as I thought it would be. But for noise canceling it’s good. But not for me
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, We regret to hear that you're having an issue with the sound level of this WHCH710N. We apologize for the inconvenience. When listening to music from a computer on the headset, the sound quality may be poor (e.g., difficult to hear the singer’s voice, etc.) for the first few seconds after a connection is established. This is due to the computer specifications (priority on a stable connection at the start of transmission and then switches to priority on sound quality several seconds later) and is not a headset malfunction. If the sound quality does not improve after a few seconds, use the computer to establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer. For more details, you can check the help guide for your reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
The WH-CH710N headphones have a sleek, rounded design that looks as good as they sound. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long
Thank you for sharing your feedback! Jay
Quality at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and quality is a good product. Great sound and easy to use.
I would recommend this to a friend- Cons mentioned:Volume
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and easy to set up and use. I wish I could make it go a little louder but it could be that I am hard of hearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIkeG,
Thank you for sharing your wonderful experience with us. We're glad to know you like the comfotrtable fit, easy setup and ease with your new headphones. We understand that you are hard of hearing however if you feel that the sound level is low and already tried to turn up the volume of the headset, you may adjust the sound or turn up the volume on the connected device. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Hear hear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit. Good sound. Light weight. Only 2 colors to choose from. Pricing is ok.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MMKK,
Thank you for the 5-star rating! We're glad to hear you like the comfortable fit, lightweight and great sound quality with your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Best Technology
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phones I’ve ever had. I am committed to Sony sounds including sound system in ford trucks.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony - WH-CH710N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio sound good, Noise conciliation ok, combatable with devices good. Plastic on head phone showing ware as in crack and I only had it for over a month.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Thank you for purchasing the WH-CH710N noise canceling headphones. While we're glad that you like the sound quality and noise canceling feature of the headphones, we regret to hear that there is a crack part on the unit. We take this matter very seriously into consideration of our products.
Have you tried contacting the store? If not yet, please contact them at your most convenient time and have this taken care of.
We also like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Kris
- Pros mentioned:Sound quality
Sony Headphones Mostly Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have good sound. The only thing for me was that they become a little uncomfortable to your ears when wearing for a long period of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HistoryDective,
Thank you for taking time to review the WH-CH710N. While we're glad that you like the sound quality of your new headphones, we regret to hear the discomforts that you are having when wearing the headphones for a long period of time. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. We appreciate your feedback as it helps to improve the performance of our product quality and services. Thank you for choosing Sony! - Kris
Almost perfect, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. have them on now in fact. Use them everyday for work conference call. Minimum 10 hrs a day. One thing though, and I read this in a review before I bought them and didn't think it mattered too much, the padding is too thin or too soft or something. I am constantly moving them around so the plastic bit of the speaker doesn't touch my ear. I haven't found a workaround or heard anything from Sony, and don't expect to, but if they just made replacement/better ear pads these would be almost perfect. makes me wonder what the "1000's" have that these don't.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LFKjr,
Thank you for sharing your experience with your new headphones. We're glad that you like them and suits your needs. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We value your opinion regarding the padding. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thanks for your feedback and choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing. I use them to watch tv. I have tendinitis in one ear and I have to have the volume up on our sound bar just to hear the tv. Now with these I can hear the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ringing,
Awesome! We're glad to hear your new headphones suits your needs and expectations! Nice to hear you are enjoying the amazing sound especially when watching TV. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
impressive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our teen son is very impressed with these headphones. He says he can hear sounds in his game that he didn't even notice before, and the noise-cancelling technology works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi momofteens,
Awesome! We're happy to hear that we were able to meet your son's expectations with the WHCH710N. Nice to know he likes the Noise Canceling/Ambient sound mode of the unit. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris