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Customer Ratings & Reviews

Your price for this item is $142.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,943 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Good Pair of Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic bang for buck when on sale! Noise cancelling works well (was the primary reason I got these). Good audio quality. If they were not on sale I probably would have spring for something better like Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh, Thank you for the 5-star rating! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing. I use them to watch tv. I have tendinitis in one ear and I have to have the volume up on our sound bar just to hear the tv. Now with these I can hear the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ringing,
      Awesome! We're glad to hear your new headphones suits your needs and expectations! Nice to hear you are enjoying the amazing sound especially when watching TV. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our teen son is very impressed with these headphones. He says he can hear sounds in his game that he didn't even notice before, and the noise-cancelling technology works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi momofteens,
      Awesome! We're happy to hear that we were able to meet your son's expectations with the WHCH710N. Nice to know he likes the Noise Canceling/Ambient sound mode of the unit. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Works too well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my fiance. She usually has trouble finding headphones that fit her head, but this fits her great. They work so well she has to listen with one half off so I don't sneak up on her.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie,
      Sweet! This is a nice present and we're glad to know that you're fiancé loves her new headphones particularly with its comfortable fit. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale. It was a gift for a cousin. You just can't beat the quality to price ratio here. great battery and decent audio. Not to mention the minimalistic design is wonderful. Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nini,

      We are glad you're happy with your purchase. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great mowing headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, battery life is great! Price was very competitive!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cjbu, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good value when on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 9 yo daughter. She loves them. Light and fits over her ears well. She uses them with her chrome book for school.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GMac,
      Awesome! That's really thoughtful of you on getting your daughter a brand new headphones and nice to know she is enjoying it and were a great help for her schooling. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. These headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Bought a pair for each kid, now they never listen to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter. Apparently the noise cancelling function works great because she acts like she can never hear me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mac10chap, We are happy to hear that the noise cancelling function of these headphones works great for your daughter. Our WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever she is. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, she can take control of what she hears. With up to 35 hours of wireless playback, she can listen to music all day long. Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfy to wear. Holds charge longer than any other.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahG,
      Thank you so much for such a great review! We're happy to hear your enjoyable experience with the incredible sound quality, comfortable fit, and long battery life of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WHCH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones Ive ever had. Clear sound, easy to charge and great noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WH-CH710N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio sound good, Noise conciliation ok, combatable with devices good. Plastic on head phone showing ware as in crack and I only had it for over a month.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack,
      Thank you for purchasing the WH-CH710N noise canceling headphones. While we're glad that you like the sound quality and noise canceling feature of the headphones, we regret to hear that there is a crack part on the unit. We take this matter very seriously into consideration of our products.

      Have you tried contacting the store? If not yet, please contact them at your most convenient time and have this taken care of.

      We also like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing price, Amazing Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling. Use them while flying on trips. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my dad because he wanted to watch tv super loud but it was always disturbing to every one else around. Only problem now is it is harder to get his attention.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AylaS,

      Awesome! Thank you for the 5-star rating. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for work. Love them. Really comfortable and being wireless makes them so convenient. Would buy them again in future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joanna,
      Thank you so much for the positive feedback and recommendation! We're glad to hear your new headphones suits your needs and expectation. Nice to know you like the comfortable fit and wireless capability of the unit. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Looking forward to your next purchase. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Headphones Mostly Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have good sound. The only thing for me was that they become a little uncomfortable to your ears when wearing for a long period of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HistoryDective,
      Thank you for taking time to review the WH-CH710N. While we're glad that you like the sound quality of your new headphones, we regret to hear the discomforts that you are having when wearing the headphones for a long period of time. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. We appreciate your feedback as it helps to improve the performance of our product quality and services. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bringing peace to car rides

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. They are absolutely great! Even turned all the way up - you can't hear anything (if you're not the one wearing them). Completely noise-cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamIAm,
      Amazing! This is a great gift for your son. We're glad to know you like the headphones especially its noise canceling features. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Almost perfect, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. have them on now in fact. Use them everyday for work conference call. Minimum 10 hrs a day. One thing though, and I read this in a review before I bought them and didn't think it mattered too much, the padding is too thin or too soft or something. I am constantly moving them around so the plastic bit of the speaker doesn't touch my ear. I haven't found a workaround or heard anything from Sony, and don't expect to, but if they just made replacement/better ear pads these would be almost perfect. makes me wonder what the "1000's" have that these don't.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LFKjr,
      Thank you for sharing your experience with your new headphones. We're glad that you like them and suits your needs. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We value your opinion regarding the padding. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thanks for your feedback and choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gaming headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son. He mainly uses them to game (Fortnight). He absolutely loves them! Crystal clear sound and very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ATVDAD,
      This is definitely a great gift idea! We're ecstatic to know your son loves his headphones and enjoys it mostly for gaming. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cheap and reliable noise cancel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this on sale and got them as a gift for a relative. It seemsndecent enough compared to my more expensive Sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maaseru,
      Many thanks for the 5-star rating! We're glad you like your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US