Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good quality but wrong hook-up for our tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but the representative at Best Buy gave us the wrong information to use these with our tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SssS,
Thank you for the 4-star rating. We're glad to hear you like the quality of your new WH-CH710N noise canceling headphones despite of what happened. These headphones can be connected wirelessly on compatible Bluetooth devices such as TVs that supports A2DP Bluetooth profile or wired using its supplied headphone cable. You may find this link helpful on how to connect Bluetooth headphones to your TV: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00271289
If you need further assistance, feel free to contact us and we'll be gladly assist you. You may send us an email with below information at socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Sound proof check
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely buy these again it the damage. They really cancel out outside noise. I can watch movies without and noise destructions. Prefect for the pool side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueenB,
Thank you for the positive feedback. We are glad you like the noise canceling of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David
- Pros mentioned:Sound quality
Good earphones needs carrying case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality earphones. Wish they would come in carrying protective case
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, We are happy that you like quality of your Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Nice sound quality for music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for listening to music not good for talking to someone one the phone they can't hear you very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Agapalove,
Thank you for sharing your experience with us. While we are glad you are enjoying your new headphones for listening music, we're sorry to hear the issue that you are experiencing when using the headphones for phone calls. We'd like to help and troubleshoot the problem. Remove any obstacles between the headphone and connected device and use this headset and the Bluetooth device as near to each other as possible. Performing a reset may help resolve the issue if headphones is not working properly. For reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752743.html
Should you need further assistance, feel free to contact us by sending an email with below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris
- Pros mentioned:Sound quality
AMAZING QUALITY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! These are loud enough to drown out all the noise around and I can literally just be in my own world, just me and my music!!!!! I LOVE these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Misty, fabulous! We are incredibly pleased to hear you love the amazing sound & noise canceling function of our WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you so much for sharing your awesome experience and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are seriously the best i cannot hear anything while i am hearing them. They do come with a wire incase you are like me and forget to charge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Giyoha5050,
Very nice! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David
- Pros mentioned:Sound quality
Decent and comfortable Head[hones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THESE ARE GREAT! I Really Like These Headphones. Recommended. Not much more I can say, but this is truly "cutting the cord". (oh i hate ear-buds -- just so you know)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alan2112,
Thank you for an amazing review and recommendation. We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality however, the headphones do not fold and have no case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TTC23,
Thank you for your time writing this review. We are glad you like the great sound quality of your new headphones. We are sorry but these headphones are not foldable and does not come with a case. However, our WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My little sister loves them so much, they are so affordable and good sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I use them every time I fly. I turn on the noise cancellation and it works perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patty, Great! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
nice upgrade from wired headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to upgrade to wireless headphones vs wired. Did some research, this was on sale for Black Friday. Definitely blocks out noise, and has good quality audio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeB,
Amazing! This is a great choice of upgrade. We're glad that you like the sound quality and noise canceling feature with your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work exactly as promised. Would be nice to have a mute button on the headphones, but honestly, that's a very minor criticism.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyheadphones,
Thank you for sharing your experience with us. We're glad to hear we were able to meet your expectations with the headphones. Your feedback with the mute button is greatly appreciated. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
great for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a family member when it was on sale and they definitely love it. This headphones are nowhere near Sony's higher end headphones, but they're great to have around.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise is definitely blocked and sound quality is great. The one star decline comes from the head band being a bit thick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
Thank you for sharing your feedback with the WH-CH710N headphones. We're glad that you are enjoying the great sound quality of the headphones. This model offers noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We value your feedback with the design of the headphones as it helps to improve our future products. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great! Like the over the ear at her than on the ear one. Great sound and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laurie, Good to know your investment is worth it. We're truly glad that you like the sound quality and noise canceling of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great for personal and work use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my fiance. He really likes it!! Sound quality is good, you can use it with or without wire connected. It just takes a while for it to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kitty,
Wow! This is a nice present and we appreciate to hear that your fiancé loves his new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with very uptight noise cancellation. These headphones have great features but less quality volume and sound. Overall they are awesome anyway.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Innovative,
Thank you the positive feedback. We are glad you like the noise canceling function of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I wasn’t sure of buying it, and now I’m glad I did cause these headphones are really cool. I really like them since they have good quality sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sami We're glad that you decided to get these headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality, Weight
Sounds to yourself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good and clear. Comfortable on. Not too heavy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mommabrook! Awesome! We are so glad to hear that you are enjoying your new WHCH710N! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
-Carl
- Pros mentioned:Sound quality
Decent mid grade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale and are good for the price. Would not have wanted to pay full price. Not very comfortable and the playoff is almost slippery. Sound is good though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRJ5,
Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. While we are glad that you like the sound quality, we regret to hear the discomfort and playoff issues that you are experiencing with the unit. We'd like to help and make this more a better experience. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
We'd like to isolate the playoff issue on the headphones and connections. May we contact for help? If so, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Additional information of the issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Kris