Customer Ratings & Reviews
- Model:
- WHCH710N/B
- |
- SKU:
- 6408360
Customer reviews
Rating 4.4 out of 5 stars with 2943 reviews
(2,943 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are seriously the best i cannot hear anything while i am hearing them. They do come with a wire incase you are like me and forget to charge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Giyoha5050,
Very nice! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David
- Pros mentioned:Price
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using it everyday for more than a year now. Worth the price
I would recommend this to a friend Rated 4 out of 5 stars
Very nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones but the noise canceling on them depends on how loud the environment you’re in is. I wear these to talk on the phone and listen to zoom calls wirelessly. When talking on the phone, the mic pics up background noise when I’m in a louder environment, for example when I’m at the airport my wife can hear the noise around me when I’m talking to her on the phone. Still, I like them and they work well for everything else!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew,
Thank you for sharing your experience with us. While we are glad you like the WHCH710N, we're sorry to hear the issues that you are having with the noise canceling features of the unit. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. If the effect of noise canceling is not sufficient, make sure that the noise canceling function is turned on and adjust the headset into a comfortable position.
The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Your feedback is greatly appreciated. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great. Bough them at a really good cost. They are loud and the quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bmac, We are glad that you like the quality of your Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Decent and comfortable Head[hones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THESE ARE GREAT! I Really Like These Headphones. Recommended. Not much more I can say, but this is truly "cutting the cord". (oh i hate ear-buds -- just so you know)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alan2112,
Thank you for an amazing review and recommendation. We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I wasn’t sure of buying it, and now I’m glad I did cause these headphones are really cool. I really like them since they have good quality sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sami We're glad that you decided to get these headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Price
Rated 5 out of 5 stars
Great headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and great price. Save money and buy these instead of the crazy, high-priced models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harpersdad,
Awesome! We're very pleased to hear your enjoyable experience with your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for your recommendation and for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
nice upgrade from wired headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to upgrade to wireless headphones vs wired. Did some research, this was on sale for Black Friday. Definitely blocks out noise, and has good quality audio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeB,
Amazing! This is a great choice of upgrade. We're glad that you like the sound quality and noise canceling feature with your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise is definitely blocked and sound quality is great. The one star decline comes from the head band being a bit thick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
Thank you for sharing your feedback with the WH-CH710N headphones. We're glad that you are enjoying the great sound quality of the headphones. This model offers noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We value your feedback with the design of the headphones as it helps to improve our future products. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Gift for tech lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good sound quality and noice control. Purchased for gift but now buy for myself as well. Used with any iphone, mac, android devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Khursheed, We are glad you llke the sound quality of your new Sony wireless headpnones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with very uptight noise cancellation. These headphones have great features but less quality volume and sound. Overall they are awesome anyway.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Innovative,
Thank you the positive feedback. We are glad you like the noise canceling function of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David
- Pros mentioned:Price
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for the people in our office. Great set of headphones at a fantastic price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LJE727,
Thank you for an amazing review! This is definitely a great choice for a gift. We're glad we were able to give you a great deal. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for personal and work use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my fiance. He really likes it!! Sound quality is good, you can use it with or without wire connected. It just takes a while for it to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kitty,
Wow! This is a nice present and we appreciate to hear that your fiancé loves his new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a family member when it was on sale and they definitely love it. This headphones are nowhere near Sony's higher end headphones, but they're great to have around.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
A review 4 you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great and help me listen to my studies drowning out out unwanted noise from surroundings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myrevue, Thank you for sharing your amazing experience with our WH-CH710N! We're glad you're happy and satisfied with the amazing sound quality, noise canceling of the headphones, and that it helps you listen to your studies without the unwanted noise from surroundings. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Decent mid grade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale and are good for the price. Would not have wanted to pay full price. Not very comfortable and the playoff is almost slippery. Sound is good though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRJ5,
Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. While we are glad that you like the sound quality, we regret to hear the discomfort and playoff issues that you are experiencing with the unit. We'd like to help and make this more a better experience. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
We'd like to isolate the playoff issue on the headphones and connections. May we contact for help? If so, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Additional information of the issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, my wife enjoys them. She can actually wear these with her hearing aids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wardog, That's awesome! We are glad to hear that you wife loves her new Sony wireless noise canceling headphones. Her new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever she is. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, she can take control of what she hears. With up to 35 hours of wireless playback, she can listen to music all day long. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Good starter headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter headphones for the gym. Lightweight with a long battery life. Wish they were a little tighter though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan, we're glad you like the lightweight and battery life of our product. You may slide to adjust the length of the headband to achieve better comfort. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony - WHCH710 over the ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good on these headphones. The instructions for setting up could be made clearer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cher,
Thank you for sharing your experience with us. We're glad to hear you like the great sound with your new headphones. We're sorry your difficulties in setting up the unit. If you have concerns and need assistance with the unit, feel free to contact us and we'll be gladly to assist you. You may send us an email socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great Budget ANC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair of these I have purchased. They are great noise cancelling headphones for occasional flyers and our perfect for around the house or in an office situation. These really can't be beat if purchased on sale. The sound quality is good. The ANC works well. They are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DudeFromMinot,
Awesome! We're glad to hear you like the incredible sound quality, comfortable fit, and noise canceling features of the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony!- Kris










