Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Go ear phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them for working out. They work fine for sound and no sound if that what you want.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marry,
Thank you for your feedback! We're glad to know that your new headphones suits your needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome Headphones.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my 9 year old and he absolutely loves them. They have an awesome sound. Highly recommend. Just a superb product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Willie,
Amazing! That's very thoughtful of you on getting your son a brand new headphones and we're glad to hear he loves the incredible sound of the unit. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your recommendation and for purchasing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Best for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headset for the price. I carefully compared the top competitors and the Sony seemed to best fit my needs. I haven't been disappointed. It's light weight and well constructed. It eliminates outside sound very well and it transmits quality sound. It's easy to operate and recharge. I like it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Snowbird, Thank you for the 5-star rating! We're very happy to hear you give the WH-CH710N a try and it did not let you down. It's good to know you like the amazing features, great noise cancellation, and superb sound quality. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Nice Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, my wife enjoys them. She can actually wear these with her hearing aids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wardog, That's awesome! We are glad to hear that you wife loves her new Sony wireless noise canceling headphones. Her new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever she is. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, she can take control of what she hears. With up to 35 hours of wireless playback, she can listen to music all day long. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life
Exceeds expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with headphones. Bluetooth connection is automatic, battery life exceeds expectations, and appreciate the auto-off when no music is playing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shaq,
Thank you, we’re happy to hear you love your WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
- Pros mentioned:Comfort, Sound quality
Comfortable and durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! We brought them on a flight with us, they don't completely block out sound, but for their price, they do a great job of it! They're also very comfortable! Also, we bought a pair for our eight year old, he's dropped them numerous times and thankfully they're still working!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Melissa,
Thank you for the 5-star rating! We're glad to hear you like the comfortable fit and build quality of the WHCH710N. Please refer to this link if the effect of noise canceling is not sufficient: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rocked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good sounding headphones, in this price range the quality of feel should match the sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jacksparrow, we're glad you like our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Present for my daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these, it totally cancels out the sound of my voice so she can concentrate on her friends and computer games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sarah,
We're thrilled that your daughter is enjoying the noise canceling function of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Mom likes headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were chosen for my mom. She values their comfort and wireless features. Plus she saved money becausr they were on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FussyBudget, we're glad to hear that your mother likes our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
GOOD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Good quality for the price. NC is also pretty good. For normal use it is a perfect headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deepen! Thank you for sharing your experience with the Headphones! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Hear more of your music and less of the background noise with the WH-CH710N noise-cancellation headphones, as well as Artificial Intelligence Noise Cancelation (AINC), via Dual Noise Sensor Technology. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Just what I needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones that are wireless but also can be wired. Great connection and volume. The noise cancellation is really good for this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsungwatchuser, Awesome! We're glad that you are enjoying your headphones' noise canceling feature. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Great Option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son. He loves it. It was one of the best options price wise for a wireless noise cancelling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Motherof3, This is a great gift idea! We're very happy to hear your son loves his new Sony headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son as charismas gift. He enjoys likes the noise canceling features of the headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jing54,
Wow! This is a nice gift and we're delighted to hear that your son is enjoying his new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent choice for office use. Good gift option for parents and students. Good headphones on a budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AKDS,
Thank you for sharing your experience with the WH-CH710N noise canceling headphones. We're glad to know that it suits your needs and expectation. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
They're nice, not amazing. Definitely nice though.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're nice headphones, lightweight and good audio quality. They're not the MX series by any means, but a great budget Sony. I use them for telesales and gaming. No issues, but the noise canceling isn't the same as the MX series. Which should be no surprise. Grab em on sale and don't look back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trilomatix,
Thank you for sharing your experience with the WHCH710N. We appreciate to hear that you like the lightweight and audio quality of the headphones. We regret to hear that we were not able to meet all of your expectations with the headphones particularly with the noise canceling feature. Please try these solutions below if the effect of noise canceling is not sufficient.
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
We value your opinion and should you need assistance, feel free to email us at socialsupport@am.sony.com with below information.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best head phones I have ever gotten great to use in the gym
I would recommend this to a friend - Pros mentioned:Price
Excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using it everyday for more than a year now. Worth the price
I would recommend this to a friend - Pros mentioned:Sound quality
good for older folks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my wife. It has good sound and is easy to use with good reception while walking through the hose
I would recommend this to a friendBrand response from SonyListens
Posted .Hi collards, That's Great! We are glad that you are happy with the new WH-CH710N noise-canceling headphones. The WF-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony! Jay
- Pros mentioned:Sound quality
Pleasure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working just like I wanted. Now I can listen to the TV at any volume I want with out disturbing anyone else in the house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Glenn925,
Fantastic! Nice to hear your new headphones suits your needs and expectations. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony. - Kris
- Pros mentioned:Sound quality
Awesome price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Our grandson needed new headphones because his old ones broke and needs them at home for his school work. He really likes them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy,
Wow! Thank you for an amazing review. We're glad that your grandson loves his new headphones. Great to know that the headphones suits his needs. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris