Customer Ratings & Reviews
- Model:
- WHCH710N/B
- |
- SKU:
- 6408360
Customer reviews
Rating 4.4 out of 5 stars with 2943 reviews
(2,943 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
$80 steal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were on sale for $80 and it was a steal! My dad loves them! He can’t hear my mom nagging him anymore! He loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grace,
Wow! Thank you for an amazing review. We're glad that your dad loves his new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Great for commuting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color, fits well over the ears and comfortable on the top of my head. Sound is great, blocks out commuting noise on public transportation. Would’ve been a 5 but I wish they came with a travel case.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazeanne506,
Awesome! We're glad to hear you like the great sound, color, comfortable fit and noise canceling features of your WHCH710N headphones. We appreciate your review regarding the travel case. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound but very complicated to use. Power lights are small and hard to see
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paul,
Thank you for sharing your experience with the WH-CH710N headphones. While were glad you like the great sound, we regret the difficulties that you are experiencing with the headphones. We value your feedback with the size of the power light and will have it noted as it helps to improve the quality of our products and services.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Regards,
Kris
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good quality for reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a reasonable price. For the brand the price is very reasonable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ELBE,
Perfect! We're glad you like quality and reasonable price of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good and affordable, a huge plus is they use usb C charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathon,
Perfect! We're glad we were able to give you a great deal. Your satisfaction with the great sound quality and USB type C charging is greatly appreciated. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancelling. Doesn't cancel out everything but cancels out 90%.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heather, thank you for reviewing our WHCH710N. We're glad that you like the noise canceling feature. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son. He uses them all the time. Easy to hookup to any devise. Battery seems to last a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donnie,
Awesome! This is a great gift and we appreciate to hear that your son is using the headphones all the time. Glad to know you noticed the easy connection and long battery life with the unit. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We value your opinion with regards the function buttons on the unit and rest assured that we have it noted. Thank you for your feedback and choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. A nice set of headphones which I got during Black Friday at a tremendous price. Very good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peteo,
Awesome! We're glad to know that it meets your expectation. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Comfy wireless Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well on my walks paired with my cell phone. And they cover the ears ….and are comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tridon, we're glad you like the comfort of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
good product for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought these for my wife to use working from home. I stole them and gave her my old pair. The Noise cancelling is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trisha,
We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Great ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for a friend that couldn't hear his TV. He connected them to the TV via Bluetooth and absolutely loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joe2122,
Wow! This is a nice present and we're delighted to hear that it suits your friend needs. This is a great choice of upgrade and gift to your wife. We're happy that you like the headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for sharing your feedback! Thank you for choosing! - Kris
- Pros mentioned:Price, Sound quality
Rated 4 out of 5 stars
Good price... And quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones and price. My first set of noise cancelling headphones. Not bad...I can see where they are good for noisy areas, cuts the excess noise. I got um on sale for $88 bucks! Would I spend extra money on noise cancelling again.... Probably not.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maleko,
Thank you for the 4-star rating! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them says they are just as good as the more expensive ones and they really do have noise cancellilng.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyearphones, We are glad to hear your daughter loves her new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. It also has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. These headphones use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for your purchase! - Zarah
- Pros mentioned:Price
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has everything you need from wireless headphones at a very reasonable price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chocolato,
Amazing! We're glad to know that your new headphones suits your needs and expectations. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Weight
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset! Very light on my head. They also lay very. Flat on the table when I’m not using them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nestergirl, Thank you for this amazing review of your WH-CH710N! We're really happy to hear you are comfortable using the headphones and you like that the ear cups swivel down to allow the headphones to lay flat for convenience. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earphones I've ever gotten love the sound the quality and it sounds like I have my own personal surround from sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greattv,
You definitely made the right choice! Thank you for choosing the WH-CH710N among other brands in the market. WE always strive to deliver the best quality to our products. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son, he loves them, they sound great and for the price, you can't beat them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rene041482,
Awesome! We're happy to hear you son loves the great sound with his new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Rated 4 out of 5 stars
Good/Bad products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I only needed the headset but Sony does not sell the headset separately do you have to buy a whole new product. My father has used this product for several years and in time they always upgrade which one something small breaks on a product that he’s already paid for all he can do is throw the whole thing away and buy a brand new product for twice the amount
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigDave, Thank you for purchasing our Sony WH-CH710N Wireless Noise Canceling Headphones. We value your input and appreciate the feedback about purchasing the headset separately. If you are referring about our Sony in-earbuds headset products, you may refer to this link for some helpful information: https://www.sony.com/electronics/support/articles/00189241.
The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for sharing your feedback! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase my daughter luvs them. Would purchase another pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SusanB, We are glad that your daughter loves her new Sony wireless headphones. Our WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, she can take control of what she hear. With up to 35 hours of wireless playback, she can listen to music all day long. Thank you for choosing Sony! Vincent
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphone about a month ago and so far it seems to be working okay. I did not have any problem for Bluetooth set up. I use it both for listening to music and for my Zoom meetings and no problem until now. The only negative that I feel sometimes is that the Over-the-Ear cover sometimes is uncomfortable with my glasses, but not a big deal if I adjust it every now and then.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary,
Thank you sharing your experience with your new headphones. We're glad that itys uits your needs and expectation. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We value your feedback in regards with your discomforts and yes you are correct, adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. Thanks for choosing Sony! - Kris










