Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great value. Good quality headphones.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, great value. Highly recommend for budget headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Value,
Thank you for your valuable feedback and recommendation! We really appreciate you like your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good product for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the value! I have used these for work as well as for non work activities and they sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Platinumfiend, Awesome! We're thrilled to hear you feel that the sound quality of the WHCH710N is worth its price. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Price
Nice sound, great price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless head phones and a killer price! Wish it folded up to be more compact but whatever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lettherebelright,
Thank you for an amazing review! We're delighted to hear you like the WHCH710N especially with its amazing sound quality. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality but I wish the noise canceling was like just a little better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good,
Thanks for the feedback. Adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Regards,
David
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is so good.it is Excellent .i will definitely recommend to buy this item. Price is also reasonable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Param, Choosing these headphones will definitely be worth it! We're glad that you like the exceptional sound quality and reasonable price of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate the recommendation. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Comfort
Just great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones and most durable for a teenager
I would recommend this to a friend - Pros mentioned:Sound quality
sony wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound, good price, and great online ordering process
I would recommend this to a friendBrand response from SonyListens
Posted .Hi swm57,
Wow! We're glad to hear you great online shopping experience. We're glad to hear we were able to meet your expectations with the great sound and price of your new headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Silence
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great when I need to focus on what I'm listening to or if I just want to drown out the outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Relaxing, We're glad to hear that you are happy with the function of WH-CH710N noise-canceling headphones. The WF-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony! Jay
- Pros mentioned:Price
Solid Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and for what my son will use them for. They are a very good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatW,
Amazing! We're glad that the headphones has meet your expectation and suits your son needs. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but! Sounds amazing! The price was nice and my kid loved it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinD,
Terrific! We're happy to hear we were able to give you a great deal. Nice to know you like the amazing sound quality and how you kid loves the Sony headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect! Wore these on my flight to Germany, worked great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tracyg,
Thank you so much for such a great review! We're really glad you enjoyed your flight using the headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound qualityCons mentioned:Volume
Meh asf.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in animal transport and I use these to drown out the sound of the truck rattling and the dogs barking. The noise cancelling works well but I wish they were louder. I intended on replacing these. They also don't work with Sony's headphone app.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Livewire,
Thank you for purchasing the WH-CH710N. We regret to hear that the headphones did not meet your expectations. If the effect of noise canceling is not sufficient please check the following below:
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise cancellation is really good on these headphones. I like being able to listen to music or watch movies/tv without disturbing my neighbors. Also, they were very easy to connect initially, and the battery lasts a long time. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Amazing! We're glad to hear you are enjoying the amazing sound quality, noise canceling features, easy connection and long battery life with your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling actually works. This being my first noise cancelling headphones I'd say its really amazing technology.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lenida1000,
We appreciate the 5-star rating! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Great Sony headsets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headsets. I use them when flying and they work fantastic!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexurnr22,
Wow! We're really glad your WHCH710N headphones suits your needs and expectations. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Works great love its
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love it Great sound quality works as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
Awesome! We always strive to deliver the best quality with our products. Nice to know you love the great sound quality and overall performance of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Great for noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this pair of headphones is awesome. Now I can watch my shows or listen to my music without hearing other things going on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi agillogly,
Very nice! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings.
Thank you for choosing Sony!
David
- Pros mentioned:Battery life
Durable, great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing headphones. Definitely hold a good charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayne, Awesome! Glad to hear that you are happy with the sound quality of your new WHCH710N! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl
- Cons mentioned:Volume
Buyer beware not worth more than $68 BF deal 2022
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones with the Black Friday deal for $68 & I’m pretty dissatisfied with them entirely. They originally go for around $150 which is absolutely absurd to pay for this kind of quality. If I originally had to pay the $150 they would be returned immediately. They are barely worth the $68 already. They leak sound very bad - forget bringing them to the library or somewhere quieter. Noise cancelling doesn’t work the best & headphones themselves are not that loud. I can have them on the highest volume & still my AirPods are way louder. They don’t connect to my phone when calls come in & I’ve had so many issues with listening to something & calls start coming in & I’m completely unable to get them to connect all of a sudden & makes them useless. & one of THE most annoying thing is that these do NOT stay on your head at all if you’re moving, bending over, light walks/jog. They fall/ slip off super easy which makes them very inconvenient overall. You can’t make them any smaller on the band either so there’s pretty much nothing you can do to make them stay. They’re overall very cheap quality/material & feel as if I can break them easily. This makes me very turned off from purchasing headphones with a higher price tag from Sony in the future.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CadiC,
Thank you for your time writing this review. We're sorry to hear we were not able to meet your expectations with the sound quality and some issues that you are experiencing with your WHCH710N headphones. This is definitely not the buying experience we want you to have with us. Allow us to help make this a better experience. The WHCH710N headphones has a closed-back and over-the-ear design. To prevent sound leakage and prevent it from falling from your head, we recommend having a comfort fit for the headphones by using the slider to adjust them based on your preference. Sound leakage can also be prevented by using the headphones on a lower volume.
If the The effect of noise canceling is not sufficient, make sure that the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
You may try some steps on this link to troubleshoot low sound level/ sound quality and Bluetooth connection issues: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752755.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as expected. They fit me well. For the price you will happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DC4L, we're glad you hear that you like the fit of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl