Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Everyday Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Solid build, extremely comfortable and terrific sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AZDarrie,
Perfect! We really appreciate how much you are enjoying the great sound quality, solid build and comfortable fit of your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Sony - WH-Ch710N Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality in general and it is comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techphobia,
Thank you for such a great review! We're delighted to hear you like the quality and comfortable fit with your new headphones. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for a good price. My only complaint is I wish the noise canceling feature worked a little better at this price point. Still, it is a very decent pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brockpage81,
Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. We're glad to know that your investment is worth it. We'd like to help and make this more a better experience with regards to the noise cancelling feature of the headphones. If the effect of noise canceling is not sufficient, please check the following below:
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
Purchasing and Ink cartridge for my printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Ink cartridge for my Brothers printer. What was outstanding was the help I got for picking out the product and installing it into my printer, which I always find difficult. Everything went smoothly and efficiently.
I would recommend this to a friend- Pros mentioned:Sound quality, Weight
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great you dont have to turn all the way up to hear the music great sound quality. Light weight. Great. Ill be having these for a while.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trevell,
Perfect! We are glad to hear you are enjoying the great sound quality of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Cons mentioned:Volume
ok headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well plugged in but not enough volume on bluetooth
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great headphones!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphones. Perfect for travel or everyday use. Easy to use and quick charging with long lasting battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wuzzenme,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds, feel and noise canceling features with a very good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jplum,
Perfect! We're so thrilled to hear how much you are enjoying the amazing sound, noise canceling features and long battery life of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Too expensive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for what it offers. The noise canceling should be better for the price. It’s not bad but I wouldn’t recommend
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Sony Head Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good sounding head set and they fir comfortably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjbowler Good to hear that the headphones fits comfortably and you like the sound quality. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
comfy over the ear headets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love over the ears headset as they dont into your ear canal yet it does get a bit hot after a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dang,
Thank you for the 5-star rating! We're glad to hear you love the comfortable fit of the WHCH710N. However, we're sorry to hear if you feel that the headphones gets a bit hot after using the headphones for a long period of time. We suggest to take a break from wearing them for a while. You may refer to these links below if your ears hurt when putting on and wearing headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00015243
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752839.html
If you have concerns and need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
sony noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance for the price. It is comfortable and sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidV,
Fabulous! We're so thrilled to hear your enjoyable experience with the incredible sound quality, comfortable fit and overall performance with your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Good sound
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the headphones but battery does not last long
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and excellent noise cancelling. Very comfortable for extended use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechNut,
Awesome! We're really glad you are enjoying the incredible sound quality, noise canceling features and comfortable fit with your new headphones. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
New version is definitely better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed a new headset since her new phone no longer has a phone jack in it. After seeing my older version of this model and liking it she got this one. It took a bit of doing to pair this headset up to the phone (possibly because we were flying at the time and the narrow seats do not make this a conducive environment for anything. They paired to my phone when I removed my old set from the list and the phone's settings were identical, so I am not sure where the difficulty lay. When we got to the hotel I was able to pair the headset with both of our phones with no problem. The most definitive difference is that this set has much better noise reduction than the old set. That factor alone makes this a worthy replacement. This was noticed in the plane flight back home where I bounced between the two headsets . I have since tried them in an office environment where they performed equally as well. On the negative side they are as bulky as the old pair, just as heavy, and just as bad at causing sweating but that is more than compensated for by the excellent sound and noise reduction. All in all, I like this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nealberk, We are glad that you like your new Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling Headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We take all user input seriously and will make sure your comments reach the appropriate person.Thank you for choosing Sony! Vincent
- Cons mentioned:Volume
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best headphones I've ever had Sound is OK volume level is not great I would pass on the next time I need headphones
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, Thank you for purchasing the Sony WHCH710N. To ensure optimal listening experience, please try to follow the guidelines and troubleshooting steps below:
Turn up the volume of the headset and the connected device.
Make sure that the noise-canceling function is turned on.
Adjust the headset into a comfortable position.
The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Comfortable and great design. For the price it compares to the higher end brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iJohn,
Perfect! Nice to know you like the great sound quality, comfortable fit and great design with your new WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed as I got hearing aids and needed these to be able to fly and watch the movies on seat screen. Bonus they are noise cancelling so cut down on the airplane noise. Sound was good, but after an hour my head above my ears was getting a little sore and needed to adjust them several times. But do think they were worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi foresterca, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Good sound, but junky!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing! However, the right headphone broke after 17 months and Best Buy offered no assistance since the 1 year manufacturer warranty expired. Would not recommend or purchase again!
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
good sound and price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sounding and comfortable fit. and they are durable too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigjohn,
Awesome! We're happy to hear your satisfaction with the great sound quality and comfortable fit with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris