Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Thank you Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought so many different brands of headphones for my son and they never last. It doesn't matter how much money that I spend. I should have gone with Sony, a trusted brand, at the beginning. I bought these headphones a year ago and it is still intact and the sound is wonderful.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Outstanding deal and great performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been absolutely delighted with my Sony WH-CH710N headphones. Easy to use. Excellent range - a nice surprise. Charging is easy and the charge lasts. Presumably up to 35 hours - which I have not measured directly but it seems about right. Sound is excellent. I have been very pleased with the noise cancelling effect. Usually noise cancelling is a bit oversold, but this has been great. Purchased because of a significant price break. Made these headphones an outstanding deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinJ,
Thank you for the positive feedback. We really appreciate the time you took to share so many details about your experience with the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David
- Pros mentioned:Comfort
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like many, I'm working at home more and constantly find myself distracted by background noise. At home, and for extended hours, my in-ear solution just wasn't that comfortable hence i purchased this Sony headphones. They are comfortable around the ears for long periods of time. Easily connects to Bluetooth devices allowing hands-free listening. The only thing I wish they came with was a case for storage/protection for travel or when not in use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shine,
Thank you for sharing your wonderful experience with us. We're happy to hear that your new headphones suits your needs and expectations. Nice to hear you love the noise canceling features, comfortable fit and easy Bluetooth connection. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. We're greatly appreciate your feedback for the additional case included and rest assured that we will have this noted. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery lifeCons mentioned:Volume
Good headphones if you get on sale.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent pair of headphones. Noise cancelling is okay. Battery life is phenomenal. I went three months on it's first charge. One downside is that it doesn't get very loud. It's not bad, but it's not great.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear. Great sound quality. Noise cancellation is amazing. Long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RHouston,
Thank you for such a great review! We're glad to hear you like the amazing sound quality, noise canceling features, comfortable fit and long battery life with your new headphones. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Great set of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great noise cancellation (borderline dangerous Bc I can’t hear) Comfortable to wear. Good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DenGar, Great! Choosing these headphones will definitely be worth it! We're very happy to hear you are comfortable wearing the WH-CH710N and you're enjoying the excellent noise cancellation feature and good battery life. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Similar to the 700s without app support.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are similar to the older 700n's. They still trap in heat so your ears will be sweaty. They still use cheap plastic that will always crack at the same spot (right under the part that separates where you extend the headphones). The button layout is also similar. Bluetooth is improved in every way. Sound quality is okay for wireless headphones. Noise cancelling is about the same. Battery life is the same or worse. It was a good idea to swap to usb-C over the older one with usb TYPE C. It was a very bad decision to remove app support for these because all the features and support of the app are gone such as equalizers, sound presets, and updates. Overall the same headphones as the 700s with better Bluetooth and no app support.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMDPCUSER,
Thank you for your time writing this review. While we are glad you like some features and improvements of the WHCH710N from the WHCH700N, we're sorry to hear we were not able to meet your full expectations and issues that you are experiencing with the headphones. We'd like to help turn this experience around.
If the headphones are too tight that causes the sweating, what we would recommend is to adjust the hinge to lessen the tightness, breathable enough to keep your ears from getting sweaty.
Usage hours may be different depending on the settings and conditions of use. You may refer to this link with information of available operating times of the headset with the battery fully charged:
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752809.html?search=available%20operating%20hours
We've taken note of your feedback with regard to the compatibility of this headphones to the Sony Headphone | Connect app. May we also know if you are having issues with the headband?
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Comfort, Sound quality
Amazing product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.72 years old, and have spent many $$$$ on stereo stuff. My very over priced Crushers fell apart in a year and half (buy the plan) which sold for twice the price. My term to describe this product is CLARITY. Everything sounds just like you know it was recorded. Amazing product. And Sony has been at it just like Bose...since the 70s. YES. The black buttons on a black background don't help, but I'm old (bwahahaha). So comfortable, too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YEAHHHH,
Thank you for such a great review! We're happy to know that we were able to meet your standards with your new headphones. We always strive to deliver the best quality to our products and we appreciate that you are enjoying the great sound and comfortable fit of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your feedback with the design of the headphones particularly with the black buttons and will have it noted as Sony takes into consideration all feedbacks for improvements and provide the best quality and services to our dear customers. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Tv headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good with the smart tv we have with one exception. I have to turn off the noise canceling when I use the it for the tv. Holds a charge forever. I’ve had it for a month and haven’t had to recharge at all and it still says 50%. Has great range and the sound is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skips, Great! Thanks for the positive feedback. Good to know that you like the sound quality and fantastic battery life of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We value your input and appreciate the feedback. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Just buy it, is worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them they’re not as good as a $500 headphones but it blocks out the sound very well and the charge has been lasting for a long time. I can use it for two weeks to three hours a day and I don’t need to recharge it. Great product.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, bass and noise cancelling. Got a great deal for Black Friday. Great battery life also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Photosnapper,
Wow! We're delighted to hear that you like the great sound, bass, noise canceling features, battery life and great deals that came along with the headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality, Weight
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Light weight and music is very clear. Fit is comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Olive,
Thank you for an amazing review and recommendation! We're happy to know you are enjoying the light weight, clear sound and comfortable fit with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Loud noise canceling miracles.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes great sound equipment. For the money this has turned out to be an excellent noise canceling over the ear headphone. You can really rock out or jamb out with these. The volume consumes you. The noise canceling is good. But in high volume operation you can’t hear anything but the tunes. They are comfortable even in gym situations. Do highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hoser,
Thank you for an amazing review and recommendation! We always strive to deliver the best quality and functionality with our products and we greatly appreciate your satisfaction with your new headphones. Nice to know you like the comfortable fit, great sound and amazing noise canceling features of the unit. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality, Weight
Frank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, liteweight n comfortable. Easy connections. Great price. Good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santa,
Awesome! We're glad that you are enjoying the overall performance of your your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
My short experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, especially for TV/video. Battery charge life has been about 6 hours while watching movies (my primary use). Charging takes about 2 hours. I have been unable to truly test the noise cancellation quality, as I have not used the headphones in a noisy environment yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
Thank you for sharing your experience so far with your new headphones. Nice to hear you are enjoying the great sound of the unit. Usage hours may be different depending on the settings and conditions of use. Please refer to this link about available operating times of the headset with the battery fully charged: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752809.html
The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
Excellent for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these. Bluetooth works fast. They are very comfortable and have a strong bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tcbaconladee,
Perfect! We're happy to hear that you love your new headphones particularly with its Bluetooth connection with your devices, comfortable fit, and great sound bass. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great for the price (I got them on sale for $75). They sound flat. The Bass is missing big time but the sound quality is great. Superb battery life. ANC is great for airplanes. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maitreya,
Thank you for writing this review! We're glad you are enjoying the great sound quality, battery life, and noise canceling features of the WHCH710N. We've taken note of your feedback with regard the bass sound. If available, try adjusting the equalizer setting on the source device. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your recommendation and for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and is comfortable! Connect with all my devices, and has long battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jango, Thank you for this amazing review! Good to know you like the sound quality, comfort, easy Bluetooth pairing, and long-lasting battery life. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for sharing your feedback! -Sam
- Pros mentioned:Comfort, Sound quality
a must have for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice sound , nice bass, very comfortable, I use them for the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestView,
Awesome! We're delighted to hear you are enjoying the great sound, bass and comfortable fit especially when using the headphones while working out. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound qualityCons mentioned:Volume
Great for the price! (Discount)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a pait of sony without breaking the bank and found these. Original price is 149 but got them on sale for 70. Great crisp sound! I love these and even bought another pair for my wife. Pros and cons to everything but pros on this is the clear sound nice bass not too crazy. Cons id say out the box they dont feel great as far as kinda cheap and volume isnt as high as id like but thats just being picky honestly. My hearing isnt great so thats just preference. Overall great product for discounted price. For 149 not too sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pbon171,
Thank you for your time writing this review. We're glad to hear your great deals from the store and how much you love the crisp sound of the WHCH710N that made you decide to buy another pair for your wife. We're sorry to hear if the quality did not live up to your expectations and some issues that you are experiencing with the unit. You may try some solution on this link to troubleshoot low sound level and low sound quality issues: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752812.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again for choosing Sony! - Kris