Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 6408360
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. My wife loves them. She uses them all the time.
I would recommend this to a friendOK for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK for the price, but no case is included. Sound quality is just decent, nothing really great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe,
Thank you for your time in writing this review. We're sorry to hear that we were not able to meet your full expectations with the unit. We greatly appreciate your feedback with regards the case. You may try some solutions on this link if your find the sound quality of the headphones is low: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
Old desktop computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently used our Geek Squad plan to update and give an overall cleaning of our 8 year old desktop computer and was very pleased with the work performed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyTV, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
They’re just ok enough.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re just ok. Cheap enough for me not to return them, but they do their job. I use them for my computer. You’re not getting much bass. Good for if you use them to watch YouTube or low volume music while you study or something.
I would recommend this to a friendCouldn't HOOK UP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like nice headphones but once again not able to hook to my Samsung TV. Had to return them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardP,
Thank you for your time leaving us a perfect rating. We really appreciate you like the WHCH710N. However, we regret that the unit was returned due to connectivity issues with your TV. These headphones can be connected wirelessly to compatible Bluetooth devices such as TVs, computers, smartphones, etc. that supports the A2DP Bluetooth profile. These headphones can also be connected wired using the supplied headphone cable. We hope that you will shop Sony again in the future. Thanks again! - Kris
- Pros mentioned:Comfort, Sound quality
Sony bro ps5 bro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pice cofortamble good sound quality soft earcups
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smartgamer,
Awesome! We're thrilled to hear you are enjoying the incredible sound quality and comfortable fit of the WHCH710N. These offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH10N's 30-mm drivers achieve pure, clear sound even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is good fir the price; it met my expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marley, We are happy that you like your Sony wireless headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, very comfortable. Easy to use. Overall very good quality to price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HumbleListener,
Awesome! Thank you for an amazing review. We're glad to hear you are enjoying the great sound, comfort, ease of use and overall performance of the WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for the recommendations and choosing Sony! - Kris
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed headphone to use for school work while my elderly father plays his tv at loud volumes. I was hoping the noise cancelling would be good, I also was hoping for good audio, and this doesn’t deliver. I watched some YouTube videos and a lot of people said they were good but I just don’t get it. I am not an audiofile, but i can tell you my cheap target Bluetooth ear buds have better sound quality than this. The noise cancelling also isn’t that great and I get a massive headache when it’s on, I even sat with no music playing and turned on noise cancelling and it still gives me a headache. I also needed to be able to keep them on for 1 hour intervals, and within 10 minutes my ears started to sweat and then o started to sweat. Not worth it, gave them away to a family friend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lilginge,
Thank you for reaching out Sony. We're sorry to hear that we were not able to meet your expectation with the noise canceling features and sound quality of the headphones. These issues may be resolved by the steps on these links below:
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
We greatly appreciate your feedback and hope that you will shop again in the future. We do apologize for the inconvenience and thanks again for chopping Sony. - Kris
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these great buy highly recommend to get. Worth it
I would recommend this to a friend- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone sound is great. I use it in the YMCA to run the track. I can leave my phone in my jacket hanging up and sound comes through wonderful. Would recommend this to anyone. The Best Buy employee that helped me with finding and the second employee helped me figure out what I was missing to use them. Both of the employees were excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bella,
Thank you for sharing your great shopping experience! You definitely made the right choice. We're glad to hear you are enjoying enjoying the amazing sound quality and how it perfectly suits your needs. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for the recommendation and for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Perfection in a can.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cans with decent built. I bright this for my daughter who's kinda rough on headphones. She had a pair of Beats which lasted about 2 weeks. This are a nice pair for a child with quality nearer premium status. My daughter likes the sound quality and hope her ears are covered for ultimate sound feedback.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good2Go,
Thank you for the 4-star rating! We're glad that you daughter like the sound quality of her nerw headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it and use it every time he’s playing games.Plus it’s very convenient also you can switch from wireless to wired however you like to use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shann, Fantastic! Good to know your son loves his new noise-canceling headphones. And you appreciate that you can use it via a wired connection. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Hard to use controls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but controls are hard to reach/use
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RSST, While we are glad that you like the sound quality, we regret that the controls are hard to use. This is definitely not the experience we'd like you to have. Sony place a high value on customer's feedback as it helps us to improve our products. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Awesome Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a present for my wife. She likes these vs. earbuds. They work really well and she has no problems connecting to her phone. Great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimT, This is an awesome gift idea! We're thrilled to hear your wife likes them. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for sharing your feedback! -Sam
- Pros mentioned:Battery life, Sound quality
Listen on the go
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Last quite awhile between charges.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJdawg,
Awesome! We're happy to know your enjoyable experience with the amazing sound quality and long battery life of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Quality sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Sound quality is a bit lacking, but great nonetheless
I would recommend this to a friendSONY Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made and effective. Really like the "stereo" effect. Easy to connect to my laptop. Had to charge the internal battery when I first used it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello tunasurprise, That's nice to hear. We are happy that you really like the stereo effect of your Sony headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for trusting Sony! -Vincent
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and easy to pair. Did require an additional adaptor to use in my setup but that was easy as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn,
Awesome! We're glad you are enjoying your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Nice value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Nice value. Very comfortable. The noise cancellation works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tazvegas, Thanks for leaving us such a wonderful review of your WH-CH710N! We really love to hear you are comfortable using your WH-CH710N and you also like the excellent noise cancellation. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! -Jess