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Customer Ratings & Reviews

Your price for this item is $142.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,943 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, my little sister uses them everyday

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bree,
      Thank you so much for such a great review! We're happy to hear you and your sister are enjoying the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    These are great heaphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. I bought these so that I can listen to music on the train and video conference calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tues,
      Amazing! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, good sound and excellent performance, good choice for music lovers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manuel,
      Thank you for an amazing review! We're delighted to hear you like the great sound and overall performance of your new headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones definitely recommend them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TobeyJ, We are glad that you like your Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter asked for headphones for use at college. These are very nice and she is happy with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BulldogCajun,

      Awesome! We're glad that these headphones are perfect for your daughter's lifestyle. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones are a great value for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great value for the price. My daughter uses them for school work. She also uses them to listen to music in the car and they put off great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi raider98,
      Awesome! We're glad we were able to give you a great deal. Nice to know how the headphones perfectly suits your daughter's needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony always makes a great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson will be so happy to get these. They are wireless so he can listen to his music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi keeneland101,
      Thank you for sharing your experience with us. We're glad to hear your grandson is happy and enjoying his new headphones. We always strive to deliver the best quality with our products. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing missing is there is no carrying case that comes with this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could easily silence the audibles, I'd give it 5 stars for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pdock,
      Thank you for taking time to review the WH-CH710N. We're glad that your investment is worth it. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for older people

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony wireless headphone is great if you have relatives with hearing issues living in a smaller condo. Everyone can enjoy their programs and m music and not bother the other person. It sounds great and keeps the infighting down in the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sparky, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bought as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a solid pair of headphones. Unfortunately I cannot speak to their quality as these were purchased as a gift. I've owned multiple pairs of Sony over ear headphones in the past, and I have been pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickName, We're glad to hear that you purchased the WH-CH710N Wireless Noise-Canceling Headphones as a gift. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Jay Sony_US

  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a christmas present and for $88 yeah its definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheSlyFox,
      Thank you for an amazing review. This is a nice present and we're glad that its worth it. The WF-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thnak you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used several times. It has worked every time. Excellent product with great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tj11,
      Awesome! We're glad to hear your enjoyable experience with your new headphones. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for teams meetings and music. Great for music. Kind of tight with glasses on but I can take mine off while I work. Biggest complaint is teams after 5 mins you lose audio. Haven't been able to fix it yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devin,

      While we're glad you like the sound of it, we're sorry to hear that you are having some audio issues. The communication between the devices will be poor if there is an obstruction between the unit and the connected device. Try the following:

      - When connecting the headset to a Bluetooth device, use the headset at least 10 m (30 feet) away from the wireless LAN device. If this headset is used within 10 m (30 feet) of a wireless LAN device, turn off the wireless LAN device. Use this headset and the Bluetooth device as near to each other as possible.
      - Keep the headset away from a microwave oven, wireless LAN device, etc. Because sound may cut out if there's wireless interference, turn off other nearby wireless devices.

      The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again! Great product & ease of use. Recommend you getting yours too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung! Thanks for recommending. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks, - Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMack,
      Thank you so much for the 5-star rating! We're happy to know you love your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony headphone ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bre04,

      Thank you for the feedback. We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones work great for my daughter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnW,
      Awesome! We're glad to hear she is enjoying the headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this piece for my daughter as birthday gift and let me tell you that she traveled with them to Europe and loved the noise canceling feature, also that she could plug them in the plane to watch movies. Basically she is very happy with her gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CristinaMG,

      Amazing! We are really thrilled to hear you found our WHCH710N perfect as a birthday gift for your daughter. We are also delighted to hear that your daughter loves the incredible noise canceling feature and the wired connection function of these headphones.

      The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.

      Thank you so much for purchasing our WH-CH710N and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. I wish they had come with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jdm7194,
      Thank you for your positive feedback! We're glad to hear you like your new headphones. We greatly appreciate your feedback with regards the case. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Looking forward to your continued support. Thank you for choosing Sony! - Kris Sony_US