Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 703 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the WH-XB700 Wireless On-Ear Headphones for their reliable sound quality, comfort during extended use, impressive battery life, and reasonable price point. While some users wish for increased volume levels and a more refined design, the headphones are generally well-received for their combination of features and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 703 reviews
  • Rated 4 out of 5 stars

    TREE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot the real experience of using the jack instead of bluetooth. These headphones are great once plugged in, but when you use bluetooth the sound is greatly diminished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of headphones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these work great. My only issue is they don’t work as I hah wished for my son with a TBI and right sided paralysis. But I’m not sure anything could go on with just one hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing sound, long lasting battery life but bulky

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always makes great headphone and these are an amazing purchase. They are very large so I recommend you try them out before you purchase them. The app that controls the sound is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super comfy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I love that you can plug them in (using an aux plug) or connect to a device via blue tooth. I only wish they were more portable but not a huge deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset audio

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets are used on my digital mixer in my church streaming. I intended this device for a friend but ended up using for my streaming audio device. Works well and easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony continues to rock my world...an amazing item

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to rock my world, and these headphones have shown me they are dedicated to making the best sound gear money can buy. With all the new speakers Sony has released, and some earbuds too, this rounds out the sound products quite well. I'm going to say these are now my favorite headphones. Why? There are a few reasons and those reasons are significant. The most important reason I love these is they are comfortable. I can wear them with glasses on and not suffer the usual pain of the pressure headphones apply to my glasses, which push them into the side of my head. These don't cause that at all. They are so soft and pressure free, you almost wonder if you are even wearing headphones. Seriously. WIthout comfort as your first consideration, nothing else matters. Next up is sound quality. There is nothing better, and I've tested/owned many headsets, earbuds, etc. These headphones, by far, have the best sound across every genre of music. Rock? Amazing. Classical? Get the range of every instrument clearly and distinctly. Standards? Yes, the vocals and instrumentals are so amazingly defined. Everything I have listened to sounds amazing. This is the first time I've had amazing sound coupled with comfort, and wearing them for hours is not a chore. You can use these for phone calls, and they sound good to people you are speaking with. I'm not kidding. Most make you sound muffled to those you are speaking with, but not these. Clear, and you can hear your callers very clearly. The free app allows you to tailor the sound to your taste. Want to isolate music to one ear or another? Yes. Turn up the bass? Yes. The app has an equalizer function or you can let the headphones do their thing straight out of the box without the app and get sound you never thought possible. The battery life is stated of up to 30 hours. I found that to be very accurate. I've had them on for a full work day - endless phone calls and music in between, without ever coming close to running out of power. Getting a full 10 hour workday out of these with another full day without charging, so 20 hours, and not running out of power, had me sold. I've not used them with Google Assistant or Amazon Alexa, but this is now built in and if you want to use it with those you just do that through the app. Give these a try first. There is nothing about these that I'd change. They work, they work well, and have solved every concern I have had about using headphones - they are simply put, amazing. And if you don't think they are, you can always return them given Best Buy's generous return policy. But if you start with these, you'll realize what I've said is spot on and you'll be keeping them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to read options

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design maybe considered beautiful but options are extremely difficult to read and very poor instructions provided to pair headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Alright Headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear muff is too small, fit more for kids or teenagers. Other than that, noise cancelling is good, and sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for listening to music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are OK for just listening to music but when using the phone its a little hard for the other party to hear you and the and the connection breaks up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Sony, sounds great for the money spent. You can't find a better price at this time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone Selection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store clerk helped talk me through a few different options and pick out the best headphones for what I needed. Very easy process and I appreciated the help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but....

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from the headphones. Bad quality on ear muffs and have to download an app to change sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound. Slid off my head during workouts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and app allows for a lot of control. Didn't feel really secure when I wore them and slid off during workouts

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Holiday headphones that my son truly loves♡

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a perfect holiday gift for my son who attend University of Oregon. Customer service was ok (not spectacular). ~ Bella Ryan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good headphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is good, with extra bass, can use for earphone of my phone or listen music. If the audio wire can work for mics, then it would be super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for use of new tv purchase. Assist from team member what to purchase and how to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Sony headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. My son loved the other pair so much that he did not give them back. I love the clear crisp sound and the bass, great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not solve static problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past few years my deaf step mom has used sony headphones without any issues. As of two months before I bought these new ones thinking the old model was just no working. I replace the old model with these and still same problem, I even used them with the MEE Audio through optical cable and still got the static. Returned them..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They are worth the money for sure.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel they could be made a little more sound restricting. Otherwise, I pretty much love them and use them as my goto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband to use for his music room. He loves to play his guitar at night, having this headphones will not disturb our neighbors.

    I would recommend this to a friend