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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 703 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the WH-XB700 Wireless On-Ear Headphones for their reliable sound quality, comfort during extended use, impressive battery life, and reasonable price point. While some users wish for increased volume levels and a more refined design, the headphones are generally well-received for their combination of features and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 703 reviews
  • Rated 3 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphones have moments that it picks up audio at a very low volume but otherwise a good product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as i thought they would be sound would be of much greater quality. The base and the loudest was not as quality. plus with over ear quality and type i would think that they would be much more noise quality. Bout that is not the case. Especially for the price. I should have got what my original went research was which was to get the air pods, or beats. but these were a recommendation from a employee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hard to wear for prolonged periods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and well balanced sound but the ear pieces start intruding into your ears causing discomfort.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. Comfort not so good for long periods of use, but priced at 130 and being wireless I guess they’re okay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is not the greatest and the sound is not so great but it has a great mic for phone calls

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yolospm,
      Thank you for sharing your experience with us. We're sorry to hear that we were not able to meet your full expectation with the headphones. This is definitely not the experience we want you to have. For low sound quality, this may be resolved by following the steps on this link: https://helpguide.sony.net/mdr/whxb700/v1/en/contents/TP0002050078.html

      If you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Rated 3 out of 5 stars

    cannot get them to "pair up" .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some one help me, but they only worked for three days. It won't " pair up". I have not had the time to bring them back in. I am frustrated .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great colors and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these over the Beats but when I am walking I can hear my foot steps. That is very annoying. When im still they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome sounding & comfy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-XB700 Wireless Headphones are an over ear style model, that successfully isolate you from most outside sounds, although they do not include active noise cancelling. They are very comfortable fitting even with my large ears and head, with swiveling ear cups and padding on the over the head band. They are mostly constructed of plastic, with soft faux leather earcuffs and are lightweight and provide fatigue free listening. As for the sound, they provide clear, deep bass and a wide frequency range. Regardless, if you consume high resolution audio these are the right set of headphones, they provide clear, crisp sound and the low frequencies do not seem to be overly emphasized or artificially enhanced. The tonal quality seems true to the source material. There are several tracks where I heard details layered within the recording that I never was aware of, quite the experience when you listen to familiar material and discover new detail. Since these are high res headphones listening to high bitrate FLAC files takes full advantage of the capabilities. At a minimum I suggest you crank to the max the streaming or download quality of your favorite music service, including a setting that provide maximum dynamic range. The only thing I was disappointed with was the lack of a real storage case, I really am surprised that such a higher end product provides no storage other than a black cardboard box. You can control the sound profiles and fine tune some of the settings using Sony’s mobile app, which provides a good level of functionality and usefulness across their headphone lineup. Pros: - Lightweight and very comfortable - High quality, true to source sound reproduction - battery life (rated for 30 hours) seems on par with what I experienced. Cons:​ - charging cable seems to be proprietary, but is similar to a USB-C cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says deep bass. Not really. They work. Skull Candy is better though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony earphones were out of the box easy to use and set up. They are comfortable and I can wear them with my glasses on and it was comfortable. The free app lets you pick play around with the sounds and tinker with it and was easy to download. Love the bass and the sound quality. They are lightweight but made of plastic, not really a bad thing, just ok. The battery life is good, and I was able to use them for 2 days without a charge. Easy and quick charging too. The ear parts are a little small of a fit and slid a little when I wore them to workout. Noise cancellation doesn’t work too well but decent enough. Would be nice if they folded and had a convenient carrying case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    clunky, good for casual use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't get the use out of it like i would have wanted - short battery time - good for casual use - not gym use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Minimum Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset for short periods of time. Then it becomes a bit uncomfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    nice sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small for an adult... great sound but hurts the ears when used for a long time...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable design with average sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design definitely isn't premium and gets unconfortable if worn over an hour. The sound quality is only average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they don't connect very easy they sound gret when they do connect

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junlog, we're glad that you like the sound quality if the headphones. However, I am also sorry if you're having an issue. Please try following the steps on the link below. https://helpguide.sony.net/mdr/whxb700/v1/en/index.html


      I hope this helps but if you still need assistance, do not hesitate to drop us an email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to connect with IPhone 12 via wireless. Disappointed with the sound system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned For Refund

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to like these but could not hear clearly with them. I also found them too heavy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is alright, not really worth the price. Feels cheaply made, like they would break at any moment and like they are made of plastic. I have had lower costing, better quality headphones that do not make my ears hurt. They also will not connect to my computer, but will connect to my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these was very quiet, pay the extra to get the xb900

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phones but the high end could be a bit better. They're slightly dull sounding.

    I would recommend this to a friend