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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling for the price. May not be as good as it’s bigger sibling but for the price it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone junkie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality i would highly recommend these earphones to anyone looking to purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dson, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony and for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few Sony wireless Bluetooth headphones from the past few years and I have to say these are the best overall package yet. Everything from sound quality, noise cancellation, and usability are just amazing on these headphones. Setup is very straight forward like any other Bluetooth headphone or audio device. These do feature NFC as an additional option for connecting. Once paired you can use the Sony headphone app to control several features from sound quality, noise cancellation settings, and a few buttons for assistants like Google or Alexa. I really have enjoying the touch/swipe controls on the right ear cup. Very intuitive unlike some ways of tapping or having to be precise with the movements, these are pretty forgiving. Having used these for hours now I can say the 30-hour usage rating is probably about right. These do feature a quick charge via USB Type C of 10 minutes to give you up to 60 minutes of play time. My last Sony headphones were still using Micro USB charging so it’s nice to see the switch to the latest USB type. The sound quality is definitely favored toward bass but the app lets you adjust that to your liking. Enabling aptX enables high quality streaming. It is not super noticeable but it does help to get the best audio quality out of the connection. Comfort is good compared to the other Sony headphones I have. The earcups are deeper than the WH-CH700N which leads to a better experience. They are fairly heavy and do tend to hold a bit of heat so usage in warmer environments might pose some uncomfort. I find myself with a little irritation from the cushion on the headband after about an hour of usage. Overall I would highly recommend the Sony WH-XB900N if you are looking for a wireless headphone with superior noise cancellation and great sound quality that can be tailored to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent easy to use and set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nickname, Awesome! We're glad to hear you like the excellent sound quality and ease of use and set up of your new Sony headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lynn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound quality for price of the device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynn, We are thrilled that you like the sound quality of your Sony wireless headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blocking noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use it for traveling. Cancels all snoisr in my surroundings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reyn, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LiZ Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product was a beats consumer easy transition to this brand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lizz, That's very generous of you! We're happy to hear your purchase went well and you like the excellent features and outstanding sound quality of your WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and that battery seems to last awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones great sound and a lot of cool features you can set up with your phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshH, Wow! That's really cool! We're truly happy to hear you're having an enjoyable experience with your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones! We're also grateful to hear you're satisfied with the incredible sound quality and overall features of the headphones. Good to know you're utilizing the built-in equalizer and different customizations on the Sony headphones connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing this awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth headphone is perfect for my daughter. She loves it because it’s very comfortable on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of the Sony WH-1000 and the quality of this headset is almost similar. Great job Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EHSProfessional, we are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. Easily operate and good battery backup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rajz, Thanks for sharing such an amazing shopping experience. We're pleased to hear you are happy with your purchase and you are enjoying the ease of use and excellent battery life of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Noise Cancelling Headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granddaughter Lives Her Sony Noise Cancelling headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I didn’t want to pay over $300 for a noise canceling headphone and this one is so worth it to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfy, functional, and quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. Great noice canceling and amazing sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmoore2779, Great! We're glad to hear you feel this WH-XB900N is the best sounding headphones that you've ever owned. We're also glad that you like the comfort, excellent noise canceling feature, and amazing sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gym headphones i love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones i need this quality for alot of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NotNickCannon, That's wonderful! We are really delighted to hear you are satisfied with the incredible features and great quality of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I love these for Music & Books

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great sound for music and books, but echos on phone calls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarMar, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with your SONY unit. Use the Bluetooth device to reestablish the connection. Select HFP or HSP for the profile. If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My Sony headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my husband and he loves it so much. It's quite effective in canceling noise as stated in the description.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nickyg, Wow! Thank you for sharing your experience so far on using your WH-XB900N. We are glad your husband loves the overall features especially the noise canceling feature of his new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for this positive feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend purchased these as an upgrade. He seems to love them and they hold charge well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashley, we're glad your boyfriend loves our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves them. Best earphones he has ever owned!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Betterinternet, We are thrilled to know that your husband loves his new Sony wireless headphones. We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so he can keep on listening to his favorite music all day. Be sure to advise his to download the Sony | Headphones Connect app to customize his listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Thank you for choosing Sony! Vincent Sony_US