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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them daily walking to work. The noise canceling is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisRuss,
      Thank you for such a great review! We're glad to know you found a good match that suits your needs and expectation. Nice to hear you like the amazing noise canceling features of the headphones. The WHXB900N have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate your feedback. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and build. Can be used in wired mode as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NPRAKS, We're really happy that you like the build quality of the unit, and that it lets you connect the headphones on a playback device using the supplied headphone cable. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Low/mid-range pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoiled by the XM4 capabilities especially with active noise cancellation. Difference in pricing tiers really is performance driven. Prefer to spend a little more if it means significantly better in capabilities.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Strider47,

      Thank you for sharing your thoughts and experience using your WH-XB900N. We value your input and appreciate the feedback. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:

      • Make sure that the noise canceling function is turned on.
      • Adjust the earpad position to fit your ears.
      • The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      You can also change the settings of the noise canceling function and the Ambient Sound Mode with the “Sony | Headphones Connect” app.

      Should you need further assistance with your product, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good connection range deep sound not discord compatible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lumi,

      Thank you for purchasing our WH-XB900N. We're happy that you like the stable connection and incredible sound quality, especially the EXTRA BASS feature of the headphones. We also value your opinion and appreciate your feedback regarding the compatibility of this WH-XB900N for discord app. The WH-XB900N headphones can be used for gaming, however, please be advised that the microphone function of the headphones is disabled when using the supplied cable. An external microphone is recommended for voice chat.

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfectly for me and nice price. they are also just the right size Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yard ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound Received as gift to use when doing yard work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mine, Great! We're happy to know you are enjoying your new WH-XB900N Headphones and you appreciate the sound of it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this in my tractor and on the lawnmower

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a feeling of some pressure on ears, which is quite annoying if you use it for more than a few hours. My other Sony headphones never had this issue. But overall, if you get them on a discount for half a price, they are not so bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bklove,

      Thanks for sharing your thoughts and experience using your WH-XB900N headphones. Your feedback is greatly appreciated. You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue. You may need to lower the volume or take a break from wearing them for a while.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/articles/00015243

      We're happy that you like most of the features of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App allows you to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Work from home set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept all the roomate's noise out my ears while I have to work from home, lol.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay ANC Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent anc headphones, but do not measure up to the Bose QC35

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for online classes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband for Christmas. However, 2 of my kids take turns using them for Zoom classes :) They are definitely "Noise Cancelling" have to get pretty close for the kids to hear me calling them. :) They are a bit pricey, but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ange, That's awesome! Thank you this amazing review of your WH-XB900N. We're delighted to hear you like the noise cancelling feature and these headphones were great for online classes. Good to know your satisfied with your purchase! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Love the Bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the WH-CH710 model. Love the strong bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GranD, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice but the price point makes other products a better buy. I returned this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for a Christmas gift. She has loved them since for various projects or for working out. We are about 4 months in and she is starting to have some issue with the left speaker sounding like it’s shorting out. We’ll see how Sony’s warranty is but I bought the protection plan too in case they aren’t helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jham, This is a great Christmas gift idea! We're thrilled to hear that your wife loves her new Sony headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Headset for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset for the price. Love all of the features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawgHouse, we're glad you love all the features of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good purchase but traded mine for Bose. Not because of quality. But a slight sound difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, touch functions frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, terrible touch functionality. Can not control the touch sensor accurately and there is not in app ability to disable it. Besides this point the sound quality, feel, and value of these on sale is competitive, I will buy Sony brand headphones again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eons, thank you for purchasing our product. We're glad you like the sound quality of your headphones. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Can turn off ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and a solid headphone. If you don't want to spend mx4000 this is the next best thing. For all those who feel weird pressure in the ears with ANC, there is a way turn it off in this headphone. I wish the battery was a fast charging and lasted longer. But that's what you get for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patsy,

      Thanks for sharing your review and experience of the WH-XB900N. Your feedback about the battery function is greatly appreciated. Make sure to use a commercially available USB AC adaptor capable of supplying an output current of 0.5 A (500 mA) or a personal computer with a standard USB port for charging. When connecting the headset to a computer, use only the supplied USB Type-C cable, and be sure to directly connect them. Charging will not be properly completed when the headset is connected through a USB hub.

      Usage hours may be different depending on the settings and conditions of use. For more information, please refer to this link:
      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050067.html

      We hope you continue to enjoy the amazing features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, they are comfortable, the sound canceling "hurt" at first, but I got "used to it". I like that it also has head phone jacks so that I can have lag free videos on my computer. Also works great with my cellphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, That's amazing! We're thrilled to hear your purchase went well and you appreciate the comfort, incredible sound quality, and that it also has INPUT jack for connecting to music player, computer, etc. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality for value of the product for sound systems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maruthi, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US