Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,686 reviews
  • Rated 5 out of 5 stars

    Loudest

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very loud. The noise cancelling could get a little weird making odd noises. Maybe I didn’t like that?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dgxxrin, We appreciate your feedback about your new Sony WH-XB900N wireless headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect app to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great gift!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these as a gift for my husband’s retirement. Requires you to download an app on your phone to use them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abcd,
      Thank you for a positive feedback. This is a great gift idea and we're glad your husband like his new headphones. Downloading the Sony | Headphones Connect App allows you to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that matters to me is that my daughter loved it. I’m thinking about getting one for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PISSEDoffVictim, Wow! That's amazing to hear! We're thrilled to hear your purchase went well and you're daughter is enjoying the superb features of her new headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. You deserve a pair of WH-XB900Ns for that! Thanks for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    Used recommend this product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped charging after 5 charges. Sick to my stomach. Used highly recommend and not even 5months old and I treated them like baby with care. My older Sony's and Beats have years on them...wow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when I’m at the gym or when I need to listen to some music at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lyle, we're glad you are enjoying our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    A nice gift!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought these herself with Christmas money, a gift well spent! She loves theses and wear them everywhere.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeschoolMom, we're glad your daughter loves our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, really enjoyed these. They were on sale (even better) and provide great sound and noise cancellation along with easy operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife. She is using every day not only at work but also at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Statham, we're glad your wife is enjoying our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great purchase at this price.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. I would definitely recommend and would definitely buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cowboy,
      Thank you for the support and recommendation! We greatly appreciate you love your new XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We are looking forward to your next purchase and thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless headphones for my new iPad. They work great. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shell, We're truly pleased to hear you're happy and overall satisfied with your purchase! It's good to know you are enjoying your new WH-XB900N and they work great. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great headphone for a gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my choice for my friend’s birthday. She is really enjoy it. But it don’t like the material which is not really smooth to touch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tam, We're glad that your friend enjoys the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We also appreciate your feedback with the build of these headphones.

      Thank you for choosing Sony!
      -CraigHi Tam, We're glad that your friend enjoys the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We also appreciate your feedback with the build of these headphones.

      Thank you for choosing Sony! -Craig Sony_US

  • Rated 2 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ears after an hour of use and doesn’t cancel out noise well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My newest favorite headset!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used and owned a lot of headphones. Some of them are high-end with good features, some of them are basic headphones. This one so far is the best. 1) It is VERY comfortable. I will not be able to stress this enough, the second most important to headphones is the comfort. Any good sound is useless if you cannot enjoy wearing them. This one is very comfortable to use. Oh, I forgot my sport headphones one time and ended up using these while I was on the treadmill-- it stays in place and is actually more comfortable to use than my minimalist sport headphones. I was afraid sweat will ruin the cushion-- it seems to hold up well while wet-- I just have no idea how it will hold up in time. But still-- VERY VERY VERY comfortable! 2) The sound quality is great!! Seriously. Extra bass? no problem-- you will really feel the thump on your body without sacrificing the other levels of the sound such as the mids and the highs. Sound is so clear and crisp-- I LOVE it. I lose myself in the music every time I put it on. 3) Phone connectivity is clear on phone calls and music. I have not had drops and I have not heard static or skips even being over 20 feet away from my phone. I now use it for remote phone conferences. I like using the phone with it. 4) The touch features are AWESOME. Gestures and tough features to control volume and navigate the playlist (forward and back) are so far the BEST that I have experienced in my ten headphones or so. Although I have a little bit of issues with pressing play and pause (tends to skip or go back), the touch features are still so convenient that the play/pause issue is not much of an issue. And the "mute" button by cupping your hand over is brilliant by the way, Sony. 5) The app is okay. I hardly have time to tweak the app to conform to my listening preferences. My default settings sound great regardless. 6) Noise cancelling, is good. I won't say a lot about this. I don't think any noise cancelling headphones nowadays are messing up. I think all the other features on this headset are waaaay too good to even notice noise cancelling details. I am just glad these headphones are so versatile and pretty too. It's my newest favorite and it seems like I will be using this for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable over the ear headphones. easy bluetooth connectivity or wired. Good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi workaholic

      We're glad you like the comfortability, bluetooth and sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great gift for my niece

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Niece loved her new head phones. She loves that she can change songs with the swipe of her finger on the headphones themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love headphones, just little disappointed because store would not exchange for black ones when i specifically asked that when i purchased

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Had to return

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept breaking due to me having to use them as extended as possible base is good though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift for a teen. Seemed to like it - haven't heard him having any issues with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeStuff, great! Thank you for purchasing our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves these. He can play his games or watch his movies without disturbing anyone else

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SKHughes, That's great to hear! We're glad to know your grandson loves his new headphones and he is having an enjoyable listening experience with these headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    very comfortable great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new headphones, I replaced a pair of wired headphones and love the freedom of the wireless sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomE, we are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US