Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,686 reviews
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are the new ear headphones for the sexy people over 60.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY REVIEW

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY is really BEST SHOP IN MY OPNION. BEST BUY IS MY FAVORITE SHOP EVER!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BESTSHOP, We are happy to hear about your experience. We hope that you like your new Sony wireless noise canceling headphones. The WH-XB900N noise-canceling headphones let you enjoy your music the way you want it. You may also download the Sony | Headphones Connect app to customize your listening experience and assists with setup. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    nice fit and sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound . Not loud . The noise cancelling along with the fit are great . Premium quality .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cbo70, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones for me but my lady loves them more so they are now hers!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi W133special, Great! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t got to use them yet because it is a Christmas present to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dad2468, We are happy that you give the product a perfect rating! We also can't wait for you to enjoy the incredible sound quality and noise cancellation of these headphones. The WH-XB900N's have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback! -Jess Sony_US

  • Rated 5 out of 5 stars

    Better than bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality lightweight definitely impressed with noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Penny, Thanks for the 5-star rating! Good to know you're satisfied with your purchase! We're thrilled to hear you're enjoying the lightweight, excellent sound quality, and amazing noise cancelling feature of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones for my kids to use at school. The noise cancellation is ok but could be better. Overall a good pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wolfie,
      Awesome! We're glad to hear that these headphones were a great help for your kids. If the noise canceling effect is not sufficient. Please try some these solutions below. Make sure that the noise canceling function is turned on. Adjust the earpad position to fit your ears. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    ear phones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great. Easy for a low tech woodworker person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too expensive for the quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, not great for the price. The noise cancelling was not what I expected. Took them on an airplane and not satisfied

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Developer, thank you for purchasing our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      If the noise canceling effect is not sufficient, you may follow this link:

      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002049993.html?search=noise%20canceling

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl
      , Sony_US

  • Rated 5 out of 5 stars

    Love HeadPhones, Hate Touch Controls

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Complaint Is The Touch Controls Can Not Be Disabled Even Through The HeadPhone App

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jr508p, Thank you for the 5-star rating! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony and for the 5-star rating! -Carl Sony_US

  • Rated 5 out of 5 stars

    Beats for grandkids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for your grand-kids .... Grand-daughter loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MissT, Great! Good to know that your grand-daughter likes the superb sound quality and amazing functions the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for your purchase and for offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Xmas gift for daughter... she loves them. Do what they’re supposed to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frog, we're glad your daughter loves our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Checks all boxes.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checks all the boxes at a reasonable price. 9nly drawback is the hands free is a little tough yo maneuver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neighbor, thank you for choosing and purchasing our product. We're sorry to hear that you have hands-free issue with your SONY unit. Please check this link to isolate the issue:

      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050095.html?search=hands%20free

      hese headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound! And you can feel the bass! Noise canceling is good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashley, we're glad you like the sound quality and noise canceling feature of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal. Probably the best 150 bucks ive ever spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good quality for lower-middle class headphoes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price -- noise canceling works well enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tomm, We're glad that you are happy with your WH-XB900N. We're thrilled to know that you like the excellent noise canceling feature for your school work and overall features of the headphones. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XB900N. It features 360 Reality Audio, so listeners can be immersed in a field of sound exactly as intended by artists and creators. Headphones Connect app needs to be downloaded from App Store for iOS devices, or from Google Play for Android devices. 360 Reality Audio requires a subscription to a compatible online music service. Once you subscribe to a compatible music streaming service, you can enjoy 360 Reality Audio with your smartphone/iPhone and these headphones. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony is Sony

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony was, is and will be the best in the sound field industry. Just “PERFECT”

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Montana11,

      You made the right choice with Sony headphones! The WHXB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    they are ok

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as my sony headphones that are 10 years old that were wired. even if yo wire them - I guess I should have got the next ones up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, very loud, I can mow with these on and the mower isn't heard

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benja, Awesome! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they work well and as good for use in the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Awesome! We're very grateful for this positive feedback! We're also pleased to hear that you like the overall features of the WH-XB900N and that it is helping you stay fit in the gym. Please be careful when using the unit in the rain or snow, in humid locations or when using the unit while you are sweaty as this model doesn't have an IPX rating since it's not waterproof. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US