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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,686 reviews
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Impressive headphones, love the look of them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking into buying the Sony XM3 headphones for quite sometime, but eventually gave up because I couldn't justify the price. However, these bad boys popped up one day and upon trying them out in the store I actually preferred them to the XM3's. With that said, these do have a stronger bass than the XM3's, but the sound and overall build of these headphones alone are nearly identical. These headphones are very comfortable and I love the touch features! My only complaint is I wish they came with a better carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought them for myself.....excellent fit on head,very comfortable and great sound.....they tune out everyone....used them on plane,enjoyed the noise cancelation feature as well....excellent battery life....pickup on sale for around 130$......stoked

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Radly, Thank you for sharing your thoughts and experience using your new WH-XB900N headphones. We're thrilled to know that you like the sound quality, noise cancelation feature and overall performance of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great at the right price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are five star headphones if you get them at the $150 price they are frequently on sale for. They sound great and the Sony Headphones app lets you tweak the sound to your liking. Since these are "Xtra Bass" headphones, the default sound profile is very bass heavy, but to me the bass sounds deep and rich and doesn't blow out the other ranges. The noise cancellation is just ok, but that's to be expected outside of the top tier noise cancelling headphones. The headphones are comfortable to wear for extended periods of time, but my ears do get pretty warm after a while. I expect this is common for over-the-ear styles. I had a similar experience when I tried Beats on-ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gundam470, Awesome! Thanks for this amazing review! It's nice to hear you're enjoying the deep bass, rich and clear sound quality, noise canceling, and overall features of your new XB900N Wireless Noise Canceling Extra Bass Headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Love this headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it was $199 and thought it was a great deal. At $149, you can't beat it. Love the sound quality, the overall comfort, the different functions available right on the headphone. Battery lasts forever! If you like a little extra bass, I think you'll love this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones for bass

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not only very comfortable and sound amazing but won’t break, the only thing you might have to replace after a long time is the leather ear parts which can start to peal off, but that has been since I take them to workout and heavy use. The replacement aren’t that expensive. I would recommend these over the rest if you want better bass and still want to keep that amazing Sony sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a trip to China. Noise cancellation, battery life, and comfort were all great for the 13+ hour flight. Sound quality was good. A little base heavy but you can adjust levels in the Sony app. I would def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my first high end headphones since having a pair of beats for over 3 years. The bass on these really blow my mind at certain times. It's really a great experience that I would recommend to anyone who considers themselves a bass head or is just looking for an extra kick or thump in their headphones. The app brings just another level of value to these, and I love going between the mellow EQ setting when I'm just chilling and my own custom excited bass setting when I'm wildin' out. Playing with the EQ setting is going to get you the perfect sound that you're looking for; between that and the exceptional build quality and comfort, these are definitely worth every cent and I just love my pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. Been looking to upgrade my current pair of headphones but didn't want to spend that big dollar amount. I know you get what you pay for but I was able to get these on sale for $200. I felt like I got top quality features and quality sound but sacrificed noise cancelation quality which is fine with me. Sound quality is priority for me. My only complaint is that I wish these headphones were just a little louder. MPO. Overall great headphones with great sound, easy to use, well built and a great app to fine tune everything. Oh, and also SO COMFORTABLE. I can't believe how soft the earpads are every time I touch them. I definitely recommend these especially if you can get them on sale

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-XB900N headphones are a great buy, especially if you get them on sale. Comfortable to wear, good sound, good bass, clear sound, loud enough volume. Has good noise cancellation with little to no air pressure sensation, unlike other ANC capable headphones such as the Sennheiser HD 450BT that makes my ears fill with pressure. The Sony app for the headphones is very good. Adjust what you need by using the app. Make the headphones sound the way you want them sound. The app makes a big difference. The headphones fold and comes with a carrying bag. These are the best headphones I have ever owned, so I highly recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XB64, Wow! That's very cool! We're thrilled to hear that you feel the WHXB900N is the best sounding headphones that you've owned and you're enjoying the outstanding sound quality, noise cancellation, and comfortable design of the unit. Good to know you're satisfied with your purchase and you're utilizing the built-in equalizer on the Sony headphones connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate the recommendation. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable wireless headphones with good range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very decent set of sturdy wireless headphones. Noise-cancelling isn't perfect, but I have never had noise-cancelling headphones before, so I wasn't sure what to expect. Took me a few minutes to set up via Bluetooth with my computer. My main gripe is I can't get the pause or skip functions to work with Spotify. I don't know if they would with Pandora. The headphones themselves are extremely comfortable. Good range; I can listen from downstairs, but not quite the basement. The bass is indeed extra. The headphones also seem to be very solidly built; the ear pieces swivel to allow them to lie flat or be packed. Good brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoctorBen,

      Wow! We're extremely pleased to hear you're happy and satisfied with the incredible sound quality and features of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If the communication condition is poor, the Bluetooth device may react incorrectly to the operation on the headset. Please refer to the link below for more information on controlling the audio device.

      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050039.html

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted good headphones with lots of bass. I listen to hard metal. They sound really good and the vocals are clear. The bass is really heavy but not too heavy. The buttons on the touch screen on the right side work pretty good if you touch them at the correct spot. Over all, with 30 hours every full charge you can’t go wrong with these. I haven’t heard the more expensive headphones but from what I understand These have heavier bass.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, easy to use. Extra base is lovely and can be controlled. Lightweight so easy to take on a trip. Purchased for a good price on one of Best Buy’s great holiday sales.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality and Awesome Build Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a big supporter of Sony's audio products. Normally I stick with earbuds but this time I wanted something wireless yet comfortable. These Sony headphones have ticked every box I have. They sound great with excellent levels of bass and clarity. They are comfortable for extended listening sessions, and they don't feel like they are about to fall apart. The noise cancellation is always really good. The only real complaint I have is the Headphone companion app is a bit cumbersome, but I hardly ever need to use that now that I have the headphones set up to my liking. Would highly recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, great comfort, high recommend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound! I replaced a cheap brand (and much cheaper price--you get what you pay for!) whose head band had snapped...and I have no idea how or when! I have never had noise-cancelling headsets. Coupled with the clarity of sound and rich bass, these headsets provide an excellent listening experience for both music and videos. I did buy these on a great sale. I doubt I would have bought them at full price--not because they are not good enough, it's just that I'm generally a cheapskate! I'm glad I paid for these. I spend most of the day on headsets and they are also very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Musicman, Wow! Thank you for sharing your detailed review of your WH-XB900N! We're glad you're enjoying the incredible sound quality and comfortability of the unit. Good to know that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    This is what I've been searching for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first saw these on android authority review. I was searching for a headphone that could deliver some good punchy bass and so far these have not been a disappointment in that department. The bass on these is heavy and punchy just the easy I like my music. The battery life is excellent I get the advertised 30hrs. The sony headphone connect app let you set the sound to your liking. They are comfortable and I can wear them the whole day without noticing that they are on my ears. As for the noise cancellation I can't comment because that's not the reason why I bought them. If you're looking for a good pair of headphones these will not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace an older set of Sony headphones for the gym. I love the tighter fit and they don't slip while I am lifting. The sound quality is excellent and the bass is deep, but not too overpowering or distorting. The noise cancelling isn't the best, but for $123 (caught these on sale), I have no complaints. The battery life is outstanding and since I only use these in the gym, I have only charged these once. The quick will charge come in handy in a pinch. Overall, I would say they exceed my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Polkfan, Excellent! We are extremely pleased it suits your needs and expectations! The WH-XB900N is a great choice for an upgrade. We are thrilled to hear that you are enjoying all of the features and capabilities of your WH-XB900N Wireless Noise Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 4 out of 5 stars

    Don't price manufacturer??? Ok Bye!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good and are super comfortable. Lots of bass and a good app to customize the sound signature. I ended up returning them because I found them half the price elsewhere. I missed best buys sell by one day. I tried to price match Sony's website and the best buy employee told me that they don't price match manufacturer websites. I left and bought them from sony for half the price. Weird that they told me they don't price match the manufacturer because they have before, but whatever. I used to be extremely loyal to best buy but they have done shady stuff like this more often than I'd like so I have no problem buying stuff elsewhere now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Thanks for taking the time to review the XB900N. We are sorry to hear about your shopping experience. While we are glad you are enjoying the sound quality, it's unfortunate that the unit had to be returned. Good to know that you are enjoying the overall features. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Fantastic so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for about a month and they’re great! If you really want more bass you’ll definitely get it with these but you can customize the settings any way you want. The thing I love the most is the touch controls without having a bunch of physical buttons on the right earpiece. Just swipe for volume, changing songs, etc. And if you need to hear something outside or talk to someone, just put your hand over the right earpiece and the music and noise cancelling reduce automatically so you can! Pull your hand away and you’re back to your own bubble.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. I use them for music and calls. The noise cancelling works good. It doesn't completely cancel everything but is perfect for traveling and getting rid of the background noise. Music sounds superb. Use the equalizer on your music app to adjust it to your preference. I prefer more bass and this delivers. The gesture controls work great and it gives it a cleaner look. These are also comfortable enough to be worn for long periods of a time and not get uncomfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thank you so much for the 5-stars review & feedback! We are really delighted to hear you're satisfied with the incredible sound quality, comfortability and noise canceling feature of your new WH-XB900N Headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A Great Buy For ANC Headpu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were actually purchased for my wife. They have excellent noise cancellation. My wife uses them for music, watching videos, even watching TV on her tablet. They’re comfortable enough to wear all day. They last a very long time on one charge. And, the fact that she can lower the music level by simply placing her hand on the earphone is an added bonus. I have several pairs of ANC headphones including BOSE Q35ii. These are pretty much on par. Great headphones at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanLucPicard, That's great! We're grateful to hear you're satisfied with the incredible sound quality of this headphones. Good to know that you appreciate the comfortability, long-lasting battery life, and noise canceling feature. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

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