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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are better than advertised. Their depth of sound and features are unsurpassed. The noise cancelling features work perfectly. I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I needa pair and these were 50 percent off. So not bad for the price and are adequate for my use. I do like how u can cover the one side and u can hear what is going on around you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bruce, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 2 out of 5 stars

    Good for mobile not for pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones for practical use on mobile devices. The audio is good and bass heavy. The price is usually around 200 but goes on sale often. Not good on PC at all though, my pair stopped pairing to PC after 3 weeks (after refund period). Good choice for mobile not for pc. In conclusion, the headphones are a good choice for people on a budget and who use it on mobile

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samm,

      Thanks for taking the time to review your WH-XB900N.

      While we're glad you like the sound quality especially the EXTRA BASS feature, we regret to hear you're not having the best experience with this headphones. Make sure to update the software version of the headphones (via headphones connect app) for optimum performance. Please allow us to help you and turn this into a better experience.

      If the last-connected Bluetooth device is placed near the headset, the headset may connect automatically to the device by simply turning on the headset. In that case, deactivate the Bluetooth function on the device or turn off the power.

      If you cannot connect your computer to the headset, delete the headset pairing information on your computer and perform the pairing again. For more details, refer to the link below.

      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002049994.html

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks for shopping Sony!

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable with great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought himself a pair and loved it, so then he bought me a pair, too. We both love them! They're great for working from home and gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcqueeda, Excellent! We're glad you love the sound quality of our product. We're thrilled to hear you're enjoying the overall performance of the WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for trusting Sony. -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas and he loves them. Loves the sound quality (especially the bass, of course) and the phone/controls. He uses them for music, working out, and also for canceling out the sound of his Dad snoring when he has to share a hotel room with me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Appletv, Thank you choosing our WH-XB900N Wireless Noise Canceling Extra Bass Headphones. We're glad to know your son loves the superb sound quality and noise canceling feature of his new WH-XB900N Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for your purchase! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a new pair of high end headphones and these are absolutely amazing..the sound, the base, I am soooo satisfied! Top notch quality A+++++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TyTodd,

      Great! We're glad that you're enjoying the sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Ear cups could be a bit longer. Sound is good, controls good. I like the feature where I can block the volume by putting my hand on the earphone to hear what someone is saying to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi optional,

      Good to know that you like the sound quality and controls of the headphones. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Your feedback about the ear cups is greatly appreciated. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go sample these in the store before I could commit--and they did not disappoint! Great balance in sound, and incredibly comfortable to wear. Plus a bunch of specialty features I'm still figuring out as a newbie to high-end headphones. But the easy disconnect of noise cancelling is incredibly effective and honestly awesome to use. :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilD, Wow! We're glad to hear that you are comfortable using your new WH-XB900N headphones and you appreciate the amazing sound of it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you fo purchasing our XB900N and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed, so far loving the sound, ease of using its so different from older models, much improved, recommend for all ages of maybe 12 and up to really appreciate it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancellation. Drowns out airplane engine noise.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The Sony are the best headphones on the market . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-XB900N wireless headphone are the best investment on the market for the value. The over-the-ear with “Noise-Cancellation” technology along with the “extra bass” allows one to be excited about owning a pair because of the musical joy, satisfaction and great sounds heard. They work well as Bluetooth and when you connect with the “headphone app” on your device it’s best listen pleasure ever. Enjoy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE THEM!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for treadmill walking!!!!!! Very comfortable! Bluetooth connection is perfect for Apple TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mooker1, That's really cool! We are glad you like the features, comfort, Bluetooth connection and overall sound quality of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Nephew loves his Sony Wireless Headphones! They arrived as promised and the sound is excellent! He has to hide them from his Mom and Dad!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quimbley, Wow! Choosing these headphones will definitely be worth it. Good to know that these headphones were a perfect gift for your nephew. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Doesn’t fall off my head while running. Being able to pause or skip a song with the tap of the side is also a cool feature!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Becca,

      Great! We're glad that these headphones are perfect for your lifestyle. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gift for my husband. He loved the sound and the fact he can silence all the noice out. He is also loved how soft the ear cushion was. Thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for games video low hearing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, even for low hearing! Reaaly good and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a headset that could do many things for a good price and these do that. I game with them, watch TV and listen to music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Choosing these headphones will definitely be worth it. We are extremely pleased it suits your needs and expectations! At Sony we strive to put forward the best possible products for our customers. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my teen daughter for Christmas and she loves it. The battery lasts a long time, despite many hours of usage. I've listened to it myself, the sound quality is amazing! And the noise cancelation mode works well. Overall, it works just as well as the more expensive Bose set my older daughter got a few weeks ago. And it's a beautiful design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandyG, Thank you for the 5-star rating! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These sound amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical at first but after Just a few seconds of putting them on I was hooked. They sound incredible and can’t Possibly speak higher of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for all audios

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with multiple devices - iPhone, MacBook, computer and tv. All paired quickly. Sound is great but I’m not a super techy on sound quality.

    I would recommend this to a friend