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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these for Christmas and love them! I can get up early and play games or listen to music and not bother anyone. The sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good. The earphones are easy to configure to carry flat in a backpack, etc. The sound is great. The only the only thing lacking is buttons on the headphones to ffwd or rewind

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overalls sound quality and comfort is great. Only gripe is that they aren’t as noise canceling as some of my other headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deez,

      Good to know that you like the sound quality and comfort of the headphones. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Sony takes all feedback seriously. Rest assured that this will help us improve our products., Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    SUBs strapped to each side of my head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOLY BASS!!!!!!! I love these headphones. I use them for watching movies and not disturbing the rest of the house. I watch my movies loud, and these headphones draw you into everything Dolby Atmos. Lots of fun, with no outside distractions. Has made me go back and watch remastered movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyFreak, That's awesome! You definitely made the right choice with these headphones! We're very happy to hear like the impeccable sound quality and noise cancellation of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. You’re now able to enjoy immersive, listening experience in your home. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headphones 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them - bought second pair for spouse. Easy to use, great sound quality, noise reducing , easy connection to laptop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyinWaukeeOne, Wow! Thanks for leaving us such a great review on the XB900N! We are really delighted to hear you're satisfied with the incredible sound quality, noise canceling feature and easy Bluetooth pairing of your new XB900N Wireless Noise Canceling Extra Bass Headphones. It sounds like we hit the mark with the XB900N! Thanks also for getting another XB900N for your spouse! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound you get with these. Music and instruction lead courses sound great. The clarity is spot on as well. I like that your able to listen to different headphones at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better then expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these after talking with the Sony rep at the store and they where on the shelf. I found them to be better then I expected them to be. The noise canceling works goood.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      Awesome! We're glad that these headphones have exceeded your expectations. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow what a value for high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality sound and for the price you can’t beat these. If you’re in the market for headphones these are a must get

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Captain72, Wow! Thanks for leaving us such a great review on the WH-XB900N! We're glad you're enjoying overall sound quality of the headphones. Good to know that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate the recommendation. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I shopped around and basically he's Sony headphones are of the highest quality greatest sound of any headphones on the market today they're better than beats. A very comfortable wear very easy to use and the sound quality is superb I believe Sony is one of the best electronic makers on the market right now. And don't forget to get the extra insurance package of Best Buy offers it to you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandsdisc, We're very grateful for those positive remarks! It's great to know you chose our WH-XB900N. We're happy to hear your purchase went well and you like the incredible sound quality and you're comfortable wearing them. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent quality. The sound is amazing the only down part is that i have to discount the Bluetooth every time i want to listen on a different device

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Saff,

      Thanks for sharing your amazing experience with the WH-XB900N. We are happy to hear you are enjoying the sound quality of the WH-XB900N headphones. We value your input and appreciate the feedback. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Unfortunately, the headset does not support multipoint connection. However, the WH-1000XM4 does. You can connect to 2 devices simultaneously. Please refer to this link for more information on multipoint connection compatibility:

      https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548861.html

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from this headset use for music as well as for the smart tv. Only one draw back no sound on tv when in use only in the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Zoom meetings and love them. Had an meeting and headphones were very comfortable and others could hear me great. Still learning about the hand gestures but love the sound and noise canceling features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tallguy, Thank you for this amazing review of your WH-XB900N! We're really happy to hear you are comfortable using the headphones and you like that the superb features and excellent noise canceling of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    PHONE CALLS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE HEADPHONES ARE GOOD QUALITY.MUSIC IS CLEAR.I USE MOSTLY FOR PHONE CALLS.THE SOUND IS CLEAR.THE ONLY CON IS THE VOLUME CONTROL IS NOT AS RESPONSIVE AS IT SHOULD BE.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MRCLEAN, Thank you for the awesome feedback! We're glad you appreciate the sound quality and overall performance of the headphones. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You cannot operate the touch sensor when not wearing the headset. If you change the setting on the “Sony | Headphones Connect” app so that the headset does not turn off by the automatic power off function by wearing detection, you can operate the touch sensor even when not wearing the headset. Resetting and initializing may help solve the issue:

      https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289925.html

      Thanks for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good they sound good and when they are in use you can not hear anything outside of headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle, Great! You definitely made the right choice. We're really happy to hear you're very satisfied with the excellent sound quality and features of your new WH-XB900N Wireless Noise Canceling Extra Bass™ Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned the more expensive pair for these:THE QUALITY IS GREAT COMPARED TO THE PRICE OF THE HIGHER SONY.Love these so much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. They are replacing and upgrading an old ratty Sony headphone set. They sound good for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GadgetGuru,

      Great! We're glad that your investment is worth it. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling feature. Really comfortable and light.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Bluetooth headphones at that price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the most comfortable headphones ever, I used them for 1 day as i found it cheaper somewhere else but definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never going back to old headphones again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother since he never owned a pair of wireless headphones and his old ones were very old-school (talking about early 2010s). Now I see him wearing them non-stop and the ambient noise feature comes in handy a lot. No more having to tell people to wait till you pull out your phone and pause your music, but its as simple as placing your hand over the left(or right) bud and it will pause your music until you remove your hand away. This feature is so great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Liikemike, That's really cool! We're thrilled to hear your brother enjoys his new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these so I could comfortably listen to music on a plane. After a few hours, earbuds make my head hurt, but these are super comfortable makes listening for hours a breeze

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ettie, we're glad that you're enjoying the comfort of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. ~Ralph Sony_US