Customer Ratings & Reviews
- Model:
- WHXB900N/B
- |
- SKU:
- 6347796
Customer reviews
Rating 4.6 out of 5 stars with 2686 reviews
(2,686 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Amazing Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the cheaper versions of the Sony wh1000xm4 headphones. Sound quality is off the charts for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoAbbas, That's cool! Thanks for the positive feedback! We are glad that your investment is worth it. Good to know that you appreciate the great sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
- Pros mentioned:Bass
Rated 5 out of 5 stars
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve had in a while. The extra bass kicks in really well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jswift, Wow! Good to know you're satisfied with your purchase! We're thrilled to hear that you feel the WHXB900N is the best sounding headphones that you've owned and you're enjoying the sound quality especially the EXTR BASS feature of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Bass, Sound quality
Rated 3 out of 5 stars
Extra Bass, but where's the treble?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The good: There is indeed powerful bass from these headphones. The noise cancellation was pretty good, about on par with my old Bose QC15. And the option to filter *in* ambient sound so you can listen to music and still hear conversation around you is pretty neat. However, the sound profile is so tilted toward the bass, I kept wondering where the treble was. (I know: it's on the more expensive WH-1000XM.) Adjusting the EQ in the app to the "Bright" setting helped some, but if the hardware just isn't there, no amount of adjusting will fix it. If you listen to mostly bass-heavy music like hip-hop/R&B, you might be perfectly happy with the sound. If, like me, you listen to mostly rock and metal, you'll be left wondering where the cymbals went. At full price, I would have been really disappointed. For a Black Friday 50% off special, these are still a good value. They're just not for me.
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Eliot, we're glad you like the bass and the noise canceling feature of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl
- Pros mentioned:Bass
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good nice good bass snd good too listen too music and movies great sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikemoran2369, Perfect! We really love to hear you like the great sound quality especially the EXTRA BASS feature of our XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great noise cancellation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is great. Sound quality isn’t the best but is a lot better than others.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
good value for 150, not enough for 250
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality noise cancelling headphones withe some unique features and supplementary app.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and install. the sound is great. price a bit high, but still acceptable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Nice headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on a special pricing..at more than half the price..couldn't resist..Sony headphone quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baseball4life, Wow! We're extremely pleased to hear you're happy and satisfied with the incredible sound quality and features of your new WH-XB900N Wireless Noise Canceling Extra Bass™ Headphones! Good to know that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony Over the Ear headphone review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be a little more comfortable for longterm listening. Otherwise great product. Great functionality and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coachdp3, Great! We really love to hear you like the great sound quality and features of the WH-XB900N headphones! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We will take note of your inputs in the improvements to our product. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Sony - WH-XB900N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is highly recommended. I have zero complaints abt this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FITZ, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones the only thing I dislike that I’m restricted to use an app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mishna, That's really cool! We are glad to hear you are enjoying your new WH-XB900N headphones. This unit is compatible with the Sony Headphones Connect app on Android and iPhones respectively. For more information about the compatibility, please visit https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548861.html.
These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess
Jess
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not for this hearing aid user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were recommended. I wear hearing aids and I get feedback on one side that is very annoying. My solution is to not use the ear piece on that side which defeats the purpose of the headset. The sound quality, frequency response etc. on the side that I use is very good. I could have purchased a single headphone set for less money. I would not recommend to hearing aid users.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LarHu,
Thank you for purchasing our Sony XB900N Wireless Noise Canceling Headphones.
We appreciate your in-depth review of the headphones. We regret to hear you're hearing unwanted noise on one side. We value your input and appreciate the feedback. Good to know that you appreciate its sound quality. Please make sure that your headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements. For instructions, check the link below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/downloads
Resetting and Initializing the headphones will also help on resolving the issue.
To reset, press both the (power) button and the CUSTOM button simultaneously while charging. The headset will be reset. The device registration (pairing) information is not deleted. If the issue still occurs even after resetting, please initialize the headset by turning off the headset while the USB Type-C cable is disconnected and then press and hold the power button and the CUSTOM button simultaneously for 7 seconds or more.
If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, contact the Product Support team or you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Deaf person wearing these Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am partially Deaf, this works really well without wearing my hearing aid and how it fits over my ears perfectly Love the sounds and the comfort. This was my third try and thanks to Best Buy for letting me exchange twice and found the perfect one!
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DBond, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
Midic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clarity is wonderful. The product is lightweight and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marvinmusic, We're glad to hear that you appreciate the sound clarity of the WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing this feedback. Jay
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Almost great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones. The sound is excellent, pairs easily through Bluetooth, and the battery lasts for about 4 hours of constant use. The only thing I don't like is they fit around the ears which can get hot after 30 minutes or so.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, ItsDaveBruh! We're truly happy to hear you like the excellent audio quality, easy Bluetooth pairing, great battery life of your WH-XB900N. We're also sorry that you're having constant pressure on your ears when wearing our WH-B900N. The headphones achieve a tight seal over the ears, however, these headphones feature sleek design and long-listen comfort. Soft cushioned ear pads offer long-lasting comfort, ideal for listening to your favorite albums, back-to-back. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great & soft too Noise cancellation with comfort!! Cell phone calls too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MissRubySFO, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, performance and quality. Highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeanne2021, We're glad to hear that you appreciate the sound quality and performance of the new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.Thank you for the recommendation! Jay
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Amazing Headohones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were my first pair of noose cancelling headphones and I can’t be more excited. They sound amazing and the bass is amazing. I highly recommend these headphones and if you’re on the fence it’s 100% worth it.
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cowboys115, Congratulations! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great price great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I'm not a big music listener, but I fly alot and got tired of using airplane earbuds. These are way better and they've actually gotten me listening to more music. The touch controls are intuitive. The noise cancelling is surprisingly good. So far, I'm impressed.
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way these headphones fit well without being too tight. They are very comfortable for extended use. Easy to hook up to my phone and superb sound quality. The noise canceling function is wonderful. Perfect for relaxing without being disturbed by extraneous noise.
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend
















