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Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,686 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony you rock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bass. Good buy overall. Trust Sony and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. I really like the noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simon, Thanks for leaving us such a great review on the WH-XB900N! We are really delighted to hear you are satisfied with the incredible sound quality and noise cancellation of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give 10 points because how it’s sound and a good quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound! The noise cancelling is very effective and they are very comfortable to wear. The only downside is that they take a while to charge, but overall I'm very satisfied with the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Uzee,

      Thank you for sharing this positive review! We're glad to hear that you are comfortable using your new WH-XB900N headphones and you appreciate the noise cancelling feature and sound of it. We also appreciate your feedback regarding the long charging time of this WH-XB900N. Please refer to the guidelines below for some helpful information.

      Charging is completed in about 7 hours (*) and the indicator (red) turns off automatically.
      *Time required for charging the empty battery to its full capacity. The charging time may differ depending on the conditions of use.

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Great headphones no matter what music you like.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for music lovers. Not just bass lovers but the bass is intense is you like bass. I have found myself fully emerced in the music as times has sped by me. They are also extremely comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Musiclover420, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleased.... Especially at half off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em............................................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToxyB, Great! Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-XB900N! We're glad you're happy and satisfied with the amazing sound quality and noise canceling of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    More features that expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for noise cancelling, sound quality and control!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You Need These!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have headphones you need these. If you haven't replaced your current headphones in the last 4 years or so you need to do so with these. The sound quality is great and they are so comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeCraig, Thank you for sharing your experience and for the 5-star rating! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these while they were on sale. I needed them so I could do school work without getting distracted by background noise. Got my husband a pair as well since he likes to watch TV with the volume very high. He has been very impressed by the sound and noise cancelling feature as well. There is a monthly subscription offered that gives the head phones surround sound. I have not tried it but the sample of sound they play is excellent. Can’t remember how much it costs, but sounded like it would be worth it if you expect to use these every day. Only down side to these is that operating volume is a little tricky. But not a deal breaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ophie, We're glad that you are happy purchasing these WH-XB900N. We're thrilled to know that you like the excellent noise canceling feature for your school work and overall features of the headphones. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XB900N. Also, thank you for your purchase of another pair for your husband. It features 360 Reality Audio, so listeners can be immersed in a field of sound exactly as intended by artists and creators. Headphones Connect app needs to be downloaded from App Store for iOS devices, or from Google Play for Android devices. 360 Reality Audio requires a subscription to a compatible online music service. Once you subscribe to a compatible music streaming service, you can enjoy 360 Reality Audio with your smartphone/iPhone and these headphones. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quiet up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product, wish it was cheaper but excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leebird,

      Your investment will definitely be worth it! The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Does a great job with noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonb, Fantastic! Thank you for the awesome feedback! We're glad you're enjoying the noise canceling feature and overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best Mid range noise canceling headphones out

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Pair Of Headphones! Very Comfortable! Ease of Management!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apart from noise cancellation you can also program to only listen when someone calls you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nanoseries81, That's very cool! Thank you for this amazing review! We're glad to hear you're enjoying the sound quality, Ambient Sound Mode, and overall features of your XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE BETTER SOUNDING THAN ALL THE COMPETITORS

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NATE, Thank you for the 5-star rating! You definitely made the right choice! We're glad to hear you love the overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and easy to use. My wife loves them!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer123, That's awesome! Choosing these headphones will definitely be worth it! Good to know that your wife loves these headphones especially the sound quality, ease of use and comfortability. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with these Sony I do not ask for more I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Connects quick. Well built, very comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones they fit nice good sound quality.-

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Insideoutsnake, Great! We're glad your like the fit and the overall sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound that comes out of these a lot. I have the beats studios pros, and I prefer these because of the huge difference in price, but the quality is still there with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronC, Perfect! Thank you so much for the 5-stars review! We're really thrilled to hear you're having a wonderful listening experience with our WH-XB900N Wireless Noise Cancelling Extra Bass Headphones. It's nice to know you like the features and exceptional sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US