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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,686 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried on various sets in the store and found these to be as comfortable as the Bose comfort headphones which cost more. Bluetooth connected fast and the sound is wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well with computer and cell phone. However can only use with one at the time. Still trying to figure out how to remove noise canceling while in a TC because it sounds as if I were speaking in a box. I like the fact that I am no longer hooked up to my computer and can move around during calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Canaille,
      Thank you for the 4-star rating. We are glad you like the ease of use and wireless connection to
      other device with your WH-XB900N headphones. Multipoint is a function which allows you to connect 2 Bluetooth devices to the headset and use one device for music playback (A2DP connection) and the other for talking (HFP/HSP connection). To turn off the noise canceling function, press the CUSTOM button repeatedly until the noise canceling function is turned off. Each time the button is pressed, the function switches as follows and is announced by the voice guidance. For reference, please open this link: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002049998.html?search=turn%20off%20noise%20canceling

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice, heavy bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I they are really comfortable and have a great sound. They aren’t as clear as the next step up, but they are way more affordable. Great choice if want to keep a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fabulous headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband as a Christmas gift and he loves them. They are very comfortable and the sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amfunny, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the bass, the batter life is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeeJay, Awesome! We are glad to hear that you are happy with your purchase. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great sound and gods noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son for Christmas and he really loves them. One of the more comfortable over the ear headphones that he’s owned and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Premium sound and bass at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on black friday and I love them the anc is amazing and that bass is premium. Highly recommend for people who need there bass fix.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alonso92231, we are glad you love your WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great, bassy and adjustable headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass with these headphones is unlike any I've heard in any other headphones I've ever had. With the accompanying mobile app you can turn it up or turn it down if it is too much. There are several presets and you can make your own with the equalizer and save them. The noise cancelling does an OK job. You can tell it dampens sounds when no audio is playing and I can't hear really anything else at work with that on and audio playing. I bought these for the bass, however, and they deliver in that category! Pairing with my iPhone X using the app was a breeze. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Bass with Long battery life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-X900N are great headphones. They offer Noise canceling, Bluetooth 4.2, NFC as well as regular bluetooth pairing. Charging is via USB C and a USB A to USB C cable is provided but you can use your phone charger cable if you have a newer device. The Sony Headphone Connect App will let you customize the Codec. Not only will you get Sony’s own high-quality LDAC codec, but you’ll also get aptX and aptX HD. These are an improvement from the standard SBC codec that all Bluetooth audio devices use. With the app you can control the noise canceling feature with twenty different levels you can block out almost everything to nothing at all. There is also an adaptive sound control that automatically adjusts the Noise canceling if you prefer. If you cover the right earcup with your hand the noise canceling shuts off, this allows you to hear someone talking to you. As for the Bass, if you love base these are the headphones for you! You get enough to rattle your brains with these cranked up. The sound response for highs and midrange are fantastic due to Sony's expertise in audio codecs. The fit of these headphones are very comfortable, they are very light due to the plastic construction. The plastic is texturized giving them a good feel and allow griping without any slippiness. The headphones come with a carrying bag and fold flat. The connection is Bluetooth 4.2 you can also use a regular mini jack headphone cord. Pairing is easy, you can use NFC to initiate it or the regular Bluetooth pairing of your device. The battery life is incredible, I had to delay my review to get these headphones to finally go dead which was about 37 hours of use. This is even longer than the Sony advertised 30 hours. The feature button of the left earcup can be customized for Alexa or google assistant with the App. This works great with both devices. Overall these are a great sounding Headphone with Slamming bass and an extra long battery life. Sony has done a great job again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Mid range earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I could not expect better. verry verry comfortable. well msde, sound is fine for me. I am not an audiophile, just watching netflix and amazon music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave a pair to my daughter and she loved them. Easy to use and pair to my devise. Excel ant sound and holds charge well. I would highly recommend these head phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones for working out

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair of Bose and was upgrading. Im glad i made the choice with these Sonys. Battery life is good and they are lightweight and sounds great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hsav98,
      Awesome! You definitely made the right choice! The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. Great sound and the battery life is absolutely insane. Several weeks in between charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Everything, from the sound to the fit and the noise cancelling are great! Don't know why I waited so long to try these!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jjt06, Thank you for the 5-star rating! we're glad you like our product. The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome on an airplane and great features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works both Bluetooth and wired, perfect For air travel. Covering the earpiece with your hand and you can hear if someone is talking to you. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Could be a five star if.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is second to none. I bought this pair as a backup to an identical set. Two features would make this a five star rating 1) The charging cord needs to be much longer as the one included is way too short 2) The volume control would be better served by having a volume control knob as opposed to the current method of rubbing your finger up and down the ear piece to adjust volume. The older model headphones that rested in or on a cradle to charge is a much better method.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myexperience,

      Thanks for sharing your thoughts and experience using the WH-XB900N. We do apologize for the inconvenience, but the supplied USB type-C cable is recommended use for charging via computer/laptop. We value your input regarding the physical button or volume control knob. Unfortunately, it doesn't feature a volume control knob, instead, you can use the touch sensor control panel to control the device from your headphones via Bluetooth connection.

      We're glad that you like the audio quality of these headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback. -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Bose QC35 this Sony offers better quality overall and much better battery love. So far I am very amazed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroChen, Thank you for the 5-star rating! We're very happy to know you appreciate the superb features and overall quality. And good to hear you've seen the overall improvements of your WH-XB900N compared to your previous headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for the amazing review! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good if you have good hearing. I bought it in hopes I could listen to my TV without wearing my hearing aids but they just arent loud enough because my hearing is really bad. But I still like wearing them and they sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeepCJ7,

      Thanks for the 5-stars review! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. For Low sound level, turn up the volume of the headset and the connected device. To increase the volume: Swipe up repeatedly until the volume reaches the desired level. For more details, refer to the link below.

      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050039.html

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these head phones, they are comfortable, and do block out a lot of background noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aallen1582, Choosing these headphones will definitely be worth it! We're glad to hear that you are comfortable using your new WH-XB900N headphones and you appreciate the excellent noise canceling feature. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your amazing feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Bass is awesome. I use them at work too cancel out other noices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianaJoey, Thank you for the positive feedback! We're thrilled to hear you love the deep bass and excellent noise canceling function of your new headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam Sony_US