Customer Ratings & Reviews
- Model:
- WHXB900N/B
- SKU:
- 6347796
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Totally worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever purchased. Great sound quality and battery life. I've gone a month without charging these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GOOCH, Great! Thanks for the positive feedback. We're thrilled to hear that you feel the WH-XB900N the best sounding headphones that you've purchased. It's good to know you're enjoying the incredible sound quality, excellent battery life, and overall features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for your purchase! -Jess
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Got them last week and the sound is amazing and the cushions are comfy. The only small thing I can find is that the pause touch can be sensitive to time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thegreatsoul, Thank you for the 4-star rating! We're glad that you like the comfortability and amazing sound quality of the WH-XB900N Headphones. We appreciate your feedback regarding the touch sensor of the unit if they are overly sensitive from time to time. When you wear the headset, be careful not to come in contact with the touch sensor control panel. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great product to listen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and blocks all noise for a good price
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Well worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Far superior to any earbud product out there. If you are into great bass and amazing noise cancelling, this is the product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Supalova6556, Wow! That's very cool to hear! We're glad you like the amazing noise canceling canceling feature and excellent sound quality especially the EXTRA BASS of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony. -Jess
- Pros mentioned:Bass, Sound quality
Sony baby
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used these at the gym and when going on walks. The NC is perfect and bass comes thru crisp
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Korah1500, We're so happy that you are enjoying these headphones, especially when using at the gym and going on walks. Good to hear you like the excellent noise cancellation and EXTRA BASS sound of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Trouble w iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, but getting them to work with my ipad for anything other than music through their app was a pain, so I returned them. I also struggled to get the side volume controls to work, but that could have been user error. They worked fine with my android phone.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good headphones, good sound, easy to pair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Good bass and sound. Pairing was easy
I would recommend this to a friend - Pros mentioned:Sound quality
Fair head phones.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones provide a very nice sound when listening to my music. However, I bought them to cancel out the noise of the TV two rooms away while I work on Lesson Plans. I can still hear the TV two rooms away. Not very good at noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrainingGuy, good to know that you like the sound quality of the headphones. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. We appreciate your feedback. This will certainly help us improve the quality and performance of our products. Thanks for your review. ~Ralph
- Pros mentioned:Comfort, Sound quality
Not recognized as audio device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are comfortable and sound great, but were not recognized as an audio device on work computer, which was my main reason for buying them and why only 4 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lee60, We appreciate your feedback with the headphones. We're sorry to hear that you're having issue recognizing the headphones on your computer. Refer to the help guide for your guidelines:
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002051989.html
WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super high quality sound headphones. very comfortable I would recommend to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobcha, Awesome! Glad to hear that you are happy with the sound quality and comfort of your new WHXB900N! Thank you so much for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Decent pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear for extended periods of time. Noise cancellation is fairly good but not as good as the higher end Sony and nose models which is to be expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Solid, Thank you for sharing your amazing experience so far with your WH-XB900N headphones. We're glad to hear that you are comfortable using the WH-XB900N headphones and you appreciate the noise canceling of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for your purchase! -Jess
- Pros mentioned:Sound quality
It’s worthy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality and it’s worth for each penny!!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and sound amazing. Great noise cancelation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dubba, we're glad you like the sound quality, comfort, and noise canceling of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
Built well, sound great, work perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for college with an iPhone, iPad, and Surface Laptop 2. Connection to all devices works seamlessly (with the app), and the connection is lossless. The included 3.5mm to 3.5mm cable works well with my analog audio equipment also.
I would recommend this to a friend- Pros mentioned:Battery life
#1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these up on sale for myself as a birthday gift and it was a great choice.Very comfortable headphones that don’t cause you discomfort from long usage either if it’s doing your job exercising studying etc.Battery life is good as well as the charging speed and phone calls are crystal clear overall with no lags/robot voices like other headphones I’ve used in the past l. Final thoughts are that these Sony Headphones are amazing for yourself and a gift to someone and a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmazingHeadphones, Awesome! You definitively made the right choice! Good to hear you like the great battery life, incredible sound quality, and that you're comfortable using the WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. You deserved getting an excellent headphones as a birthday gift for yourself! Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Sound, Horrible plastic build.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So here I am on BestBuy's site looking to replace the ones I bought in 2019 . These sound amazing but they break! What do I do? PAY ANOTHER 250 for new ones. That's what Sony says.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, thank you for choosing and purchasing our product. We're glad you like the sound quality of the WHXB900N. We're sorry to hear that you had an issue with your SONY unit. You need to take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. We have our Support team that is always happy to assist you. You can email anytime us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Bass, Sound quality
"Muzik Make U Lose Control"!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancelation from these headphones! Deep bass, rich midrange, & crisp tweet! Really enjoying when in use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRel, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great Headphones Priced A Bit Too High vs Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for traveling and really liked them. The noise canceling is not nearly as good as the Bose Quiet Comfort 20. They have the best sound of all I’ve used but making calls on them was horrible. Anyway these are great and sound was fantastic. I did not find the Bass to be too much and if you do then it’s easily adjusted in the app. I did return because while they were nice I do not believe they are worth $249. They go on sale often so I may get again when price is equal to quality. I thought build was nice and features are good it was simply price for me. If I’m paying for noise cancellation then that’s what I want
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donnie, while we are glad you are satisfied with the outstanding sound quality of our WHXB900N, we are sorry if the call quality, noise canceling function, and price of these headphones did live up to your expectations and that it needs to be returned. The WHXB900N features advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility, and touch control, we designed these headphones so you can block out noise and experience next-level silence. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. For call quality, some of these issues can be fixed by performing the steps on the links below:
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050096.html
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050001.html
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050004.html
We appreciate your input, and we will surely take note of it as we always strive for the best customer experience. We are hoping you will consider Sony again in your future purchase!
- Romeo
- Pros mentioned:Bass, Sound quality
Awesome Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and base! They have been perfect for work (remote meetings) and music!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, Awesome! We're glad that you love the sound quality of your headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Sound quality
Excellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise cancelling, deep bass sound and tap headset controls. Great buy for all the features it offers.
I would recommend this to a friend