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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,686 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound, comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for older teen. Sound is very good. Comfortable to wear. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoolMom, We're glad to hear that you appreciate the good sound and comfortable WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Happy Wife.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My wife has had problems with the sound on our TV - too low, difficult to understand the dialogue. This has solved her problems. Happy wife, happy life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Park, That's great! Thank you for giving the product a perfect rating! We're very pleased to hear your wife like the incredible sound quality and overall features of your new WH-XB900N Wireless Noise Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Pair of cans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through the ringer trying to find a great pair of wireless headphones, these are the best , Ive had the Bose QC35 11 , Sony WH-1000XM3 and the Beats Studio 3 to name a few . These headphones are the loudest Ive owned the ANC isn't the greatest , but these are definitely the loudest and you can adjust them in the Sony app to your liking as far as Bass , treble and equalizer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in a bundle with the Sony WF-1000XM3 and I use these for gaming and they are really nice for that as well as listening to music. Works with wired connection or wireless, whichever you want to choose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Thank you so much for such a detailed review, and we are so pleased to hear you like everything on your new XB900N! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XB900N. Also, thank you for your purchase of the WF-1000XM3 True Wireless Noise Cancelling Headphones! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent head phone set from Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been more than 8 months and I still use this on A daily basis. Sound clarity is better than other headsets and I can still use it with my phone for day to day voice calls. I strongly recommend this to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable. Press the button to turn on the noise cancelling and the noise simply disappears, it's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son replacing a set of Beats headphones. He like the fit and sound of Sony Headphones,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4570, We are happy that your son likes his brand new Sony WH-XB900N wireless noise canceling headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect app to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great, but only works with App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they work well, You need to download an app to operate these on any device- I don’t want to download yet another app on every device (iPad, iPhone, laptop) that I just want to use headphones on. I plan on returning them

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manager,

      Thank you for choosing and purchasing our Sony WH-XB900N Wireless Noise-Canceling Headphones.

      While we're glad you like our product, we regret to hear that it didn't live up to your expectations. We value your input and appreciate the feedback. It's unfortunate that you're considering to return the unit. Please allow us to help you and turn this into a better experience. You can enjoy some functions on your headphones without having to download the app on another device. The equalizer settings are stored within the app and device where it is installed. It will use the same EQ setting when paired on another Bluetooth device.

      In any case you need further assistance or more information about our product, please follow the steps below for ways to contact.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Headphones Model Number:
      Additional Information regarding your experience with the XB900N

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it for the Price. It is not as Fancy as the higher model, but it last a very long time before re-charge and fits great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Helpful, Thank you for sharing your experience and for the 5-star rating! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These headphones are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a while now and the quality is really good! The sound is amazing and it is really comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi an10ee2000, thank you so much for the 5 Star review! We are so happy to hear you have an enjoyable listening experience with our WH-XB900N EXTRA BASS™ Wireless Noise Canceling Headphones. We are also pleased you find these headphones comfortable to wear. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thank you so much for purchasing our WH-XB900N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Great sound, great functionality with the app and very good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LukeM, we're glad you are happy with the sound quality and battery life of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and comfortable to wear over a prolonged period of time. Definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shk5723, we're glad you like the comfort and quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sounding headphones. The sound can be customized through the app. noise canceling is really good. Comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Awesome bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is amazing in these headphone and the battery life is excellent!!! Love these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KittyKat0921,

      Amazing! We're thrilled that you are enjoying the sound quality and battery life of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My son likes them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes them. They are comfortable. The noise cancelling works well because I have to shout to get his attention.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mom1,
      Awesome! Thank you for such a great review! We are delighted to hear that your son likes the WH-XB900N Headphones. Thank you so much for liking the comfort and noise cancelling feature of these headphones that shows that it really works perfectly. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Chris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy These

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow these babies are amazing! The noise cancellation is superb and they’re so so so comfortable! CAnt go wrong with these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SlikNors, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of noise cancelling (NC) headphones. Easy to set up and to use. The NC feature is very good, not as good as the WH-1000XM units but great for the price. Comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top audio quality for your money.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality from a top brand which will last years to come. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Grreaat sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like bass, these are for you. All around great sound. Nothing to complain about.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WeeMan, Nice! We really love to hear you are enjoying the incredible sound quality, especially the EXTRA BASS feature of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Crisp sound, Deep Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, noise canceling spot on, brother loved these for his birthday gift. Bass is deep.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madgrim, we're glad you and your brother love the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for purchasing our WH-XB900N and for choosing Sony! ~Earl Sony_US