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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,686 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, the person really likes the headphones. It does cancel noise and they are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nymami, Awesome gift! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-XB900N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality head phones very comfortable and fantastic sound with wonderful bass sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mozarts, we're glad you like the comfort and the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    craizy and good quality bass, clear sound, not ears fatigue, recommended also for gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Sony build and sound quality for sure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and reliable - my kiddo hasn't destroyed them yet! The longest lasting headphones he's had so far

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pair of earphones. Excellent sound quality and really comfortable. Can't recommend enough!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miaz, Awesome! We're glad that you like the sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sounding, comfortable, minimalist.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of headphones that have a lot of flashy stuff all over them. The aesthetic is very clean and simple. The Sony headphone software is great at picking up my activity and adjusting the noise cancellation and my music sounds great. I listen to a lot of new music and noticed I've been eating albums I listen to with these headphones higher. I listened to a lot of headphones before purchasing and for the price this was by far the best deal compared to sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. They keep their battery life and the quality of the sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best $120 Headphones I've bought

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome for the price. Got it for black Friday for 120 - a steak for the comfort and quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thatoldgamer!

      Wow! It is really nice to hear you are happy and satisfied with the overall performance of your new WH-XB900N EXTRA BASS™ Wireless Noise Canceling Headphones! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thank you so much for purchasing our WH-XB900N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Nothing but BASS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bass. Great sound. It locks u in so u can't hear anything but what's coming out the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Varis, Thank you for the 5-star rating! we're glad you like our product. The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Carl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound great and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling, sound crisp, good bass...great pair of OTE Headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Tunes! We are glad that you appreciate the quality of this wireless Noise Canceling Extra BassTM Headphones. Thank you for choosing SONY! Regards, Jay Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very good noise canceling. Comfort level is very good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Weezy48,
      Thank you for an amazing review! We're glad to hear you like the comfortable fit and noise canceling features of the headphones. The XB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, cancels noise, would like more noise cancelled out when not connected to my device; however, it works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoiseSensitive,

      We're glad that you like the lightweight design and amazing noise cancellation of the unit.Your feedback is greatly appreciated. If you use the noise canceling function with a Bluetooth connection, the noise canceling function is on even if you connect the supplied headphone cable. For using Noise Canceling without playing any audio, you may refer to this helpful link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/articles/00183907

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Jayar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality and fit. Noise cancelling feature was OK at best because seemed to not do anything with more sudden, sharp noises; only deadened ongoing repetitive background noise.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayar,

      Thank you for choosing and purchasing our Sony XB900N Wireless Noise Canceling Headphones.

      Thanks for taking the time to review your WH-XB900N. We are glad you like the quality and fit of your new XB900N headphones. We appreciate your feedback regarding the noise cancelling feature of this unit.

      To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:

      • Make sure that the noise canceling function is turned on.
      • Adjust the earpad position to fit your ears.
      • The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Should you need further assistance or more information about our product, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing, I love the sound quality and the companion app you can download for them makes the experience even better. With these you can literally hear sound in every direction including above, behind and below you. The touch pad is responsive and the google assistant or Alexa works great on the headphones as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi malikjaevon14, We are thrilled to know that you are having a great time while using your new Sony WH-XB900N wireless headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Phenomenal headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for casual wear or gym wear. Better than beats by far!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tloveit, Wow! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the amazing audio quality and overall features of your new XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Enjoy your new Headphones! Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crisp sound as well as solid bass power that will keep you entertained.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedSoxNation, That's great! We're delighted to hear you like your new headphones and you've enjoying the superb features and incredible sound quality, especially the EXTRA BASS feature of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for the amazing review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Headphones......crazy customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, and relatively speaking a fairly decent price as well. No complaints there, but how that local store acts in Bethlehem PA, I might start looking for a different electronics place to spend my money at. Their manager on duties allowed himself to raise his voice in conversation with me and tried to come up with million excuses instead of own up to what happened in the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hytsyl78, We're happy that you like features and superb performance of the headphones. We're sorry about your experience with your purchase. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and great for walks at the park! Love the design and how comfortable they are!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lopchb65,

      We are glad you like the sound quality and comfort of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought em just for sound..dont care about noice cancelling. Really good full sound, smooth deep bass! They could be a lilttle louder.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pugnasty,

      We're glad that you like the sound quality of the headphones. Your feedback about its volume is greatly appreciated. Turn up the volume of the headset and the connected device. Connect the Bluetooth device to the headset once again. You can also use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Please refer to this link for more information:

      https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548870.html

      We hope you continue to enjoy the amazing features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound and is comfortable. As good as premium headphones. Instructions could have been better. Needed IT help to pair with laptop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ernestt21, thank you for purchasing our product. We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you have an issue connecting this unit with a laptop, you may follow this link:

      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050002.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US