Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,686 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    High quality, great sound!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product, very comfortable on my ears and great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Napoleon, Thank you for the 5-star rating! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible! The comfort level is also superb!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer10158, Perfect! Thank you so much for the 5-stars review! We're really thrilled to hear you're having a wonderful listening experience with our WH-XB900N Wireless Noise Cancelling Extra Bass Headphones. It's nice to know you are enjoying the superb sound quality and you are comfortable using our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very clear and crisp . Great bass and Great noise cancellation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these from a listening to music perspective

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these from a listening to music perspective. From a phone a meeting perspective the sound of my voice through the speaker on these is distant, but works. Back to listening to music I love the Sony app that lets you customize the sound. You can make it sound any what you want and that works great. That's why I love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2four2, we're glad you love our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nice Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father in law, easy to connect to his TV and phone. Noise canceling is great, and they look and feel very high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RossC, Perfect! We are glad you like the quality, easy to pair, noise canceling and overall performance of the new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation headphones are really awesome . And this is very good one for the price! I loved it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rex37, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome, from the bass to the noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson loves it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for our grandson. We compared the more expensive brand and found these to be a good value and a good product. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to adjust the volume...just slide finger up or down on right side cup. Simple...no guessing what buttons to push while wearing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound in this price bracket

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quality headphones, but make sure you're pumping enough power into them when you're using them wired. I had to use a powered USB hub with an AUX out on my tower PC because the headphone jack on the front io was **not** cutting it. Everything sounded flat and awful. In bluetooth mode, which I imagine most people use these for most of the time, these are great. The Sony App needs work, but the different EQs/Soundstages are interesting, I like being able to tweak the sound to suit my preferences. Even in default mode they sound great. Not as great as my KEF 104/2s powered by a chunky power amp, but for headphones I'm sure they can hold their own with everything between $175-$400 no problem. At first I thought they were squeezing my head like crazy with absurd clamping pressure, but once I extended the hinge a bit more they feel much better. My max length listening session, without significant fatigue, went from probably 30 mins to 3 hours. I do worry about the hinges and whether they'll stay strong. Plastic is not a good choice for headphones. Ever. They feel solid now, but I imagine in a year they'll be creaky like the 900s I got years ago. Don't expect them to be BIFL headphones. I bought them for $100 after using my best buy points so that risk of early failure is something I'm willing to live with. If you want something long lasting, you need to go metal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BuiltTough, Awesome! Thank you for this amazing and detailed review of your WH-XB900N Wireless Noise Canceling Extra Bass Headphones. We're glad to hear you appreciate the great audio quality these headphones offers. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for air travel outstanding noise isolation and good features. Got these on Clearence for 98 buck well worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Great! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the amazing sound quality, noise canceling, and overall features of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Enjoy your new Headphones! Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for po rice, cheaper then my Bose quiet comfort but better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Value and frequently on sale for $100 off the full retail price of $249. Excellent Sound, 1 star off for modest noise isolation. Sturdy, comfortable, and well made over the ear. Some heat build up on the ear but nothing excessive. Built in volumn controls are not always user friendly and take some time to adjust to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beauty, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great balanced sound and affordable. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Oatman, We are glad that you like the sound quality and price of your Sony WH-XB900N wireless headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great noise canceling and are extremely comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones with one major flaw

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, i loves these headphones so even with the major flaw, it still gets 5 stars. But first, the noise cancelling comes and goes, or something happens that causes the background to change. I use the headphones to listen to audiobooks, so i can't just take them off if someone asks me a question. The tapping on the right earpiece works pretty well except when you are in a hurry, then it seems to not work at all. But that's just me!! I do love that i can go back or forward or louder or softer with a swipe. I also found you can "deaden" the sound by cupping your hand over the right earpiece so that you can hear the other person. Ok, the flaw. I have a desk i use to put together puzzles. I have a florescent floor lamp on one side. Whenever i put my headphones near it, they tend to go crazy. It will start pausing and starting and sometimes quit playing. I've learned it's better to just power the headphones off and back on to get it back on track and work not so close to the floor lamp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roverman,
      Thank you for sharing your experience with us. We're glad to hear you love the XB900N headphones and we're sorry to hear the issues that you are having with the unit. Allow us to help and troubleshoot the problem. If the noise canceling not sufficient, please make sure that the noise canceling function is turned on and wear the headphones properly. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Noise or audio dropout may occur under the following conditions:
      When there is a human body between the headset and the Bluetooth device
      -Put the Bluetooth device in the same direction as the antenna of the headset to improve the
      Bluetooth communications.
      There is an obstacle, such as metal or a wall, between the headset and the Bluetooth device.
      - In places with wireless LAN, where a microwave oven is used, electromagnetic waves are
      generated, etc.

      You may check this link with information and troubleshooting steps you may follow to resolved sound issues with the headphones: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050013.html


      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    the price says it all. Great value for the price.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased them and still use them daily. I can't stop recommending this headset to friends. Volume is great and the feel and look is nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to use very good sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to connect very nice features good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best earphones so far!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and bass it has. Easy to set up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juiced, we're glad you love the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase! Highly Recommend!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! Purchased 3 for my kids which grandma then got to repay me for and give as Christmas presents! Can't image how much better their higher end ones would be as these really are amazing! Noise cancellation feature really works great on airplanes and classroom study halls!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonS, we're glad you and your kids like the noise canceling feature of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US