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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,686 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic Travel Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my flight to Australia - works perfect and the battery charge lasted far longer than the 16th hour flight! Easy Bluetooth connection as well! Did consider the top models for the other two "B" Brands that Best Buys carries but felt these were the best deal overall!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Outdoors, Indoors, Anywhere

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony Bluetooth Noise Cancelling Headphones are exactly what I have been looking for! With great battery life, a comfortable feel, and active noise cancelling, you can create your own private concert anywhere you go without your music being interrupted by the intrusions of every day life. As soon as I received these Sony Headphones, I plugged them in to charge them up, anxiously waiting to run them through the paces as I had yard work to do. As soon as they were charged I put them on my head and they fit like a dream. Covered my ears, no irritations, and secure yet relaxed feel. I downloaded the Sony Headphones App, connected my phone to the headphones, and began to get lost in the music. The app is pretty handy. Volume control, battery level, auto shut off timer settings so save your battery if you forget to turn them off (THANK YOU SONY!). I have almost gone to exclusively using the app as even though the headphones have hidden controls on the ear cup, the app is much more intuitive then the on-ear controls. The sound provided by these headphones is pretty impressive. I have tested numerous other speakers and headphones that have advertised immersive sound and "extra bass" and was left disappointed. These Sony headphones do not disappoint one bit in the sound category. Volume, Bass, Highs, all covered. On to the noise cancelling feature of these headphones, they do really well in quiet to moderate environments and transition automatically between the two just fine. While first playing with the app, another resident of my home was apparently trying to talk to me and I had no idea that they were even there as I could not hear a noise coming from them. This wasn't due to excessive volume as I hadn't found the volume control on the headphones yet, but because of the active noise cancelling feature that these headphones boast. It was quite impressive. When you move to a relatively loud environment, however, you will definitely hear some bleed over from your environment and the self adapting noise cancelling doesn't do as well in the louder environments. I especially noticed this when mowing. I know that yard equipment is very loud and I didn't expect these headphones to turn my mower into a church mouse, but at first it was difficult to hear my music over the lawn mower. I was able to rectify this however by going into the app and adjusting the noise setting manually. I could still head the mower, but it was not dominating the sound environment like before. Overall, these headphones are a must have. LONG battery life, great sound, pretty advanced noise cancelling features lead a list of features that make these headphones something you need. Throw in that they actively work with both Alexa and Google Assistant, you could leave these headphones on your head all day and still accomplish everything you needed to whether outdoors, indoors, or anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Comfy and good quality sound and bass. I didn't want to spend $300+. This is my first over the ear headphone, so I don't have anything to compare with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ozzy, Awesome! We really love to hear you like the great sound quality especially the EXTRA BASS feature of your new WH-XB900N headphones. Good to know that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome Headphones and bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son (who is disabled) loves his new headphones, he's a joy! I like my Bluetooth, and paid a good price for it! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick review.. It’s good the headset is overall good and nice Delivery is fast and efficient This product is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Classictea, Thank you for sharing such an excellent shopping experience. We're thrilled to hear you're happy and satisfied with the amazing sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound quality, good bass but it feels delicate wish it was more rugged

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyheadphones,

      Very nice! We are glad you like the sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good Bass Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money I would recommend getting this item on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brayden, Thanks for leaving us such a great review on the WH-XB900N! We are really delighted to hear you are satisfied with the incredible sound quality especially the EXTRA BASS feature of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. Good to know your investment is worth. At Sony we strive to put forward the best possible products for our customers. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good deal on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy at full price, for that get a Bose instead, however when it’s sold at 88$ hit it and get 2-3 to use for your TV, I use it a lot for phone calls, so far I had used it for 10 hours and still tells me it has full charge, noise reduction not at Bose level but again, for a good price you can’t beat that

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Long battery life with great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stuff right here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale for $178. I think they're probably worth full price, but I always appreciate a good sale. The headphones are great and you can play with the equalizer in the song headphones app if the sound needs some adjustments. I highly recommend these headphones and the shipping experience was good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimjam, we are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and Comfy on the ears. Noise Canceling does work!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    love headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND. Bass is good, when connected to 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones for my tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones that have a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set for the money. Good bass and quality. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, Awesome! We're glad that your investment is worth it. We're also happy to hear you like amazing sound quality, especially the EXTRA BASS feature of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the sound is great also very durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good headphones for the money. Only shortcoming is the noise canceling is not 100%. But I would only expect that with $250 headphones or up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrJoe, We are happy you are enjoying your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. Good to know that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. We appreciate your feedback regarding the noise cancellation of this WH-XB900N. We value your opinion and have taken it into consideration for future product development. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:

      • Make sure that the noise canceling function is turned on.
      • Adjust the earpad position to fit your ears.
      • The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony bluetooth headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great , I have a couple of roommates and it’s nice to be able to drown out the noise and chaos of multiple people trying to watch TV or listen to music at one time in a single household amd wirelessly to boot !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blahblahblah, That's awesome! Good to hear you're enjoying the excellent noise canceling feature of your new headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the ones I wanted, but they cover the ear and very hot, I like to exchange it for on the earphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Needmore,

      Thank you for taking your time in sharing this honest review. We're glad you like our WH-XB900N headphones. We are sorry to hear that you discomfort using the headphones and you're considering to return it. We value your opinion and appreciate your feedback regarding the build quality of this WH-XB900N. We will take note of your inputs in the improvements to our product. The headphones achieve a tight seal over the ears. You may need to limit your headphone usage. The longer you wear headphones, the more your ears may hurt. For more details, refer to the link below.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/articles/00015243

      Hope this information is helpful.

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Very good headphones.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is an awesome purchase for the price. I have no complaints. It was 50% off at Best Buy. I love Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coach, Perfect! Thank you for sharing such an excellent shopping experience and for giving the product 5-star rating. We're thrilled to know that you like the reasonable price and overall performance of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had some hearing loss, so extra bass is great. Use at fitness center to cancel out loud obnoxious background music and noise

    I would recommend this to a friend