Customer Ratings & Reviews
- Model:
- WHXB900N/B
- |
- SKU:
- 6347796
Customer reviews
Rating 4.6 out of 5 stars with 2686 reviews
(2,686 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
good product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Quality very nice & good fit.
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
These are everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love! I always loved Sony but I had studio beats for the longest time. I like more of a bass sound. But today I said bye to my studio beats 3. And you can’t beat the sale right now for 148$. Only down fall is it comes with a bag verse a hard carrying case like the beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stef, Thank you for sharing such an excellent shopping experience. We're glad to hear you're enjoying your WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Simple, good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a good, sturdy pair of bluetooth headphones. Noise cancelling while listening to something is good. I like the adaptive sound control option. However it is hard to switch the connection to different devices. If I connect these to my laptop, I will have to delete the app on my phone and redownload it to be able to reconnect them to my phone. So they are hardly versatile. Good if using for just one device.
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amber, we're glad that you like the headphones' noise cancel and adaptive sound control. I am also sorry if you're having issues with the connection. Please try following the steps below to help fix the issue.
https://helpguide.sony.net/mdr/whxb900n/v1/en/index.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Solid set of headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, Bluetooth works easily. Great for video editing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antojai, Glad to know you're satisfied with your purchase! We're delighted to hear that you are enjoying the features and incredible sound quality of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Bass
Rated 5 out of 5 stars
EXCELLENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect bass, phone talking great, touch function good
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, lakergirlaj!
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
- Pros mentioned:Bass
Rated 3 out of 5 stars
Good Bass.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the extra bass but the noise cancellation could have been better. Does not seems that much good effective.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nils,
Thank you for choosing and purchasing our WH-XB900N Wireless Noise Canceling Extra Bass Headphones.
We are happy you appreciate the sound quality especially the EXTRA BASS feature of your new WH-XB900N headphones. We appreciate your feedback regarding the noise cancellation of this unit. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:
• Make sure that the noise canceling function is turned on.
• Adjust the earpad position to fit your ears.
• The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
You can also change the settings of the noise canceling function and the Ambient Sound Mode with the “Sony | Headphones Connect” app.
Make sure that your headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements. For instructions, please check the link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/downloads
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
No competition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones from any of its competitors on a similar price range. I can’t say enough how happy and impressed with these. So happy to have bought them. The material could be better but it’s a good compromise for the price and sound quality. No complaints here.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wayne, That's really cool! We're delighted to hear that you feel the WH-XB90)N is one of the best sounding headphones in its price range. We're also happy to know you are very pleased and satisfied with your purchase. Your feedback is greatly appreciated. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for your feedback and offering a fantastic rating on the product! -Jess
Rated 4 out of 5 stars
A great value. Great sound a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that volume control is a finger swipe instead of a button. I constantly change to the next song instead of volume, but I am a slow learner
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CossackTreehugger, we understand how using a touch sensor can be challenging. It is recommended to use your index finger when controlling the touch sensor of the headphones. You may find this link helpful:
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050039.html
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best bang-for-your-bucks headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect study partner! Especially in loud coffee shops, this helps drown out the noise around me with the added help of ambient sound for when people need to get my attention. It is worth every penny in my book. Sony just makes very high quality products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, Awesome! We are glad that your investment is worth it. We're also happy to hear you like the noise canceling feature and ambient sound mode on your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for commending Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Rivals the Bose Quiet comfort. Love them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a fan of the bose quiet comfort line and I saw these on black friday sale for 100 off at 119 and decided to try them. Glad I did. I can't tell any difference in sound or noise cancel and I think about that price and smile every time I put them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimW, Thank you for the 5-star rating! We're very happy to hear you give the XB900N a try and it did not let you down. It's nice to know you are enjoying the great audio quality and noise cancellation these headphones offers. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for your purchase and for choosing Sony! -Jess
Rated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones. Great bass. They are wireless and you can hook them up to any devices via the cord.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satch,
Great! We're glad that you like the bass quality and its wireless feature. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.
~Ralph
- Pros mentioned:Bass
Rated 3 out of 5 stars
not too bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for wireless headphone if you prefer heavy bass. However noise cancelling is not as good as Boss or its Sony sibling.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable and sounds good I recommend buying
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great value when on sale
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these headphones on sale at $125, and they are a great value at that price. Sound quality and noise-cancelling are good but definitely one step below Sony's top of the line headphones. I would rate them 5 stars for value if on sale at $125, and 4 stars otherwise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Thank you for sharing your experience so far on using your WH-XB900N. We're happy to know you appreciate the sound quality and noise canceling feature of these headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Excellent Purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and the ease of purchasing from Best Buy. The price is great for excellent gear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ellen, Great! Thank you for sharing such an excellent shopping experience and for giving the product 5-star rating. We're thrilled to know that you like the reasonable price and overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones not to heavy. Controls with finger swipes could work better. Has good controls options
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Thank you for the positive feedback! We're glad you love the features and overall sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. To get the most out of your WH-XB900N, download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We value your input and appreciate the feedback for future improvements of our products. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones, got them on sale and was definitely worth the buy. Pretty cool features too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yotaface, Great! We're glad that your investment is worth it. Good to know that you like the amazing features and overall sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this headset. Such a great clear sound. I normally buy Bose, but thought I would try something cheaper. It’s larger than what I expected, but has the same quality as the expensive over the ear sets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quimbley, choosing these headphones will definitely be worth it. We are glad you like the quality and amazing sound of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. -Jess
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, blocks the noise and very comfortable
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good sounding headphones. They play very loud with excellent crisp highs and decent lows. Only 4 stars because the noise canceling is not that good with this model, so if that is not important i recommend these. I got these on sale for 138.00 so for that price they are decent, i would look not pay more than that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Thank you for sharing your experience with us. We're glad to know that we were able to give you a great deal. Nice to hear you are enjoying the excellent sound quality of the XB900N. We're sorry to hear the issue that you are having with regards the noise canceling features of the unit. If the noise canceling effect is not sufficient, make sure that the noise canceling function is turned on and adjust the earpad position to fit your ears. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Your feedback is greatly appreciated and thank you for purchasing Sony! - Kris
















