Customer Ratings & Reviews
- Model:
- WHXB900N/B
- |
- SKU:
- 6347796
Customer reviews
Rating 4.6 out of 5 stars with 2686 reviews
(2,686 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great Sound, kind of floppy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is unbelievable, construction for this price is a bit flimsy, they fold up on their own and don't stay in place always.
I would recommend this to a friend Rated 5 out of 5 stars
Great heaphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this to travel on long international trips. It works out great, sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rainman, Great! Thank you for the awesome feedback! We're glad you're enjoying overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
NC O-T-E earphone worth checking out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dimensions the Sony WH-XB900N adds to my listening pleasure. Whether music of my iPhone or streaming movies and/or tv programs with my laptop, the NC Over-The Ear Headphones is a fine addition to walking in the park or flying across the globe (hopefully sooner than later).
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice ANC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ANC, even better than the Beats Studio Wireless that these replaced. The sound quality is also improved over the Beats with a more neutral but still dynamic signature, but only slightly. I also like the fact that these lay down flat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zekesan, Wow! We are thrilled to hear about your excellent experience with your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. It is nice that you are enjoying the excellent noise cancellation and incredible audio quality these headphones delivers. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for your purchase and for choosing Sony! -Jess
Rated 5 out of 5 stars
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teenage son loves it. Quality is great and easy to use. He uses during workouts and regular usage with no problems.
I would recommend this to a friendRated 4 out of 5 stars
Good sound, a little uncomfortable with glasses.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones, decent sound. Slight static on occasion but rarely noticable. Not too great when wearing glasses though, a but uncomfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ethan,
While we're glad you like most of the features on your new WHXB900N, we're sorry to hear you are hearing unwanted noise. Allow us to help you and turn your experience around. One of the possible solutions to the issue is by updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes. For instructions, please visit this link below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/downloads
Also, the communication between the devices will be poor if there is an obstruction between the unit and the connected device. Try the follwing:
- Use this headset at least 10 m (30 feet) away from the Wi-Fi device.
- If this headset is used within 10 m (30 feet) of a Wi-Fi device, turn off the Wi-Fi device.
- Use this headset and the Bluetooth device as near to each other as possible.
We’ve also taken note of your feedback on the comfortability. Thanks for sharing your feedback and for choosing Sony.
Regards,
Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
AWESOME!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these because I couldn't hear my earbuds on a plane. So I thought I'd give these a try for the plane ride back. They were GREAT!! The noice cancellation was perfect for the plane ride. Plus now I have have some great "over the ear" headphones when I want to immerse myself into some music!
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Noise Canceling Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really do the job! Not too bulky or heavy. Price was right in my budget (college student) Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, they are perfect for what I use them for. The mic works great for phone calls too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satiricsaturn, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great mid range Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied, for the price it is very solid and quality meets expectation. Sound quality is on point, could use more bass but not really a dealbreaker, bass still sounds good! Got this when it went on sale during Black friday weekend. Sound Quality 9/10 Noise Cancellation 8/10 Ergonomics 8/10 Value 10/10
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and exceptional value when you get them on sale. Missing some of the top notch features and touches you would see on some of the $300+ headphones but when you can get them for $150 or less it’s a steal for the quality you get.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ECMc, That's cool! We're really love to hear your investment is worth it and you apprecaite the overall features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort
Rated 4 out of 5 stars
comfortable mid-level headphone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as the first wireless headphone when at sale. The overall quality is satisfactory. It's easy to use, though noise cancelling effect is not that significant. The most appealing thing is that it feels less uncomfortable than some other headphones that would put much pressure on my frames and impact my vision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi phinlot,
Thank you fro sharing your experience with us. We're glad to hear you like the overall quality, ease of use and comfortable fit of the unit. We're sorry to hear that the noise canceling effect is not sufficient. To resolve this issue, make sure that the noise canceling function is turned on and adjust the earpad position to fit your ears. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For reference: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002049993.html
The WHXB900N have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for purchasing Sony! - Kris
Rated 5 out of 5 stars
Great Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with this purchase. No problems with connection when pairing. Really cool app interface as well.
I would recommend this to a friendRated 5 out of 5 stars
love the noise cancelling sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.find the operation of using this product difficult to set up with my new t.v hoping it will get better
I would recommend this to a friendRated 4 out of 5 stars
Awesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love these, I have a very large head circumference and they are a little tight/uncomfortable but overall better than any others I have purchased in the past
I would recommend this to a friend- Pros mentioned:Battery life, Comfort
Rated 4 out of 5 stars
Awsome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, comfortable with long battery life
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenny, we're glad you like the comfort and battery life of our product. We hope you enjoy using your SONY headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
Perfect for noise cancellation and sound clarity1
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because someone in our home needed to work while someone else wanted sound. Perfect solution.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Great at a discounted price, wouldn't pay full
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're deciding between these and the higher end model, then I'd go for the higher end version. The noise cancellation is just ok on these, but pales in comparison to the higher end Sony NC headphones. The sound is exceptional however...so if noice cancellation isn't a big concern...then you'd probably be very happy with this set. I needed noise cancelation for flying.
I would recommend this to a friend Rated 5 out of 5 stars
Ear Bluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my husband to listen to his sports on TV. Now we both are quiet and happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vernice, You chose the best for your husband. We are glad that now, both of you have our WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for trusting Sony! -Vincent
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Really nice headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soind quality is great but my only takeback is that the control's on the headphones do not work bwey well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mell, We're glad to hear you like the sound quality. If the touch sensor on your unit is being unresponsive, please try to initialize the headset. Ref: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050004.html If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
















