Customer Ratings & Reviews
- Model:
- WHXB900N/B
- SKU:
- 6347796
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
Very nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for travel an hanging around the house easy to operate would recommend to a friend an as a gift
I would recommend this to a friendReally good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my dad for Christmas and he uses it everyday. Best gift ive gave him!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Idek, We're very grateful for this feedback! Good to know that these headphones were a perfect gift for your dad. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is subpar, but luckily my wife likes it so she isnt completely cut off from the world when she has them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, Thank you for the feedback on your experience with your WH-XB900N. We appreciate your feedback regarding the noise cancellation of this unit. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:
• Make sure that the noise canceling function is turned on.
• Adjust the earpad position to fit your ears.
• The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
You can also change the settings of the noise canceling function and the Ambient Sound Mode with the “Sony | Headphones Connect” app.
These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.
Thank you for choosing Sony! -Jess
Noise caveman feature weak
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation when activated still allows a lot of ambient noise. Very comfortable fit.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Thank you for purchasing our WHXB900N Wireless Noise Canceling Headphones. We're sorry to hear that your headphones failed to meet your expectations. We appreciate your feedback regarding the noise cancellation of this WHXB900N. We value your opinion and have taken it into consideration for future product development. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:
• Make sure that the noise canceling function is turned on.
• Adjust the earpad position to fit your ears.
• The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Despite the issue, we appreciate you like the comfort of these headphones.
If this does not help, please follow the steps below for ways to contact us so we can better assist you.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WHXB900N
We value you being a Sony customer. We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Thanks again for shopping Sony!
Sincerely,
Jess
- Pros mentioned:Comfort, Sound quality
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound, took some time to get used to. comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aaaaa, we're glad you love our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Good value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I like them. Maybe I am spoiled but the battery life on these is marginally average in my opinion. I have a BlueParrot S450 SXT headset. Sound quality is not as good and crisp as the Sony headset, but I have to say the battery life on the Blue Parrot is just SIC anyway.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Driver777,
We're happy to know you like the overall features of the headphones. For available operating time of the unit, the usage hours may be different depending on the settings and conditions of use. For low sound quality, please try to follow the troubleshooting steps and guidelines on the links below:
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050078.html https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050060.html
To get the sound that you prefer, please try the different sound modes found in the Sony Headphones Connect app. There is even an EQ in there—which can be customized to fine-tune your music to your liking. Try playing another source on the device. For example, try another music app to see if the issue is with a particular app.
These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Perfect for our purposes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling feature works great. So easy for my son to do schoolwork without distraction of hearing sister's teacher for her virtual school. The color is dark which my son loves. Being wireless, he can move around while doing his work and not miss a thing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dadofje, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for a beginner trying to block out little of the sound outside but can still hear what is going on. Would see someone get these just to walk around but not if you are really trying to concentrate in a coffee shop or at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bmk9254,
Thanks for sharing your review and experience with the WHXB900N. Your feedback about the noise canceling function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
We hope you continue to enjoy these headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Price
Lightweight headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable to wear. Good price and quality.
I would recommend this to a friend - Pros mentioned:Sound quality
His favorite Christmas present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for our son for Christmas he absolutely loves them! Says as he can’t hear any outside noise when he uses the clear crisp sound. Was his favorite gift. He said he would never go back to a standard pair again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OHIO, Excellent! Choosing these headphones will definitely be worth it! We are glad your son likes the amazing sound quality and great noise cancellation of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your awesome feedback and for choosing Sony! -Jess
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, very satisfied with the headphones. Touch controls work well, so far. It's great to have the option of Quick Attention, not having to take of the headset off in order to hear people around. In comparison to Bose Quiet Comfort, the noise cancelling feature is not as good, but it's satisfactory.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, We're happy to hear you are satisfied with your purchase! It's good to know that you like the features, especially the touch controls and you appreciate the noise canceling of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess
Sound gift to my Wife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to my wife she can connect to her ipad, laptop and phone for privacy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quikertainment, Excellent! Thank you for the 5-star review of your WH-XB900N Headphones. Good to know that these headphones were a great gift for your wife. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess
Not meant for Pc multitasking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones feel amazing, they bend and they fold, great for storage. I am giving a one star because they promised wireless, but they do not deliver. Let me explain, I need good headphones for my computer, I make music and edit videos. These sound great on my phone, but as soon as I connect them to my PC over wireless they sound like dog dodo. It has two settings on the PC. Hands free audio and stereo. The stereo sounds great, if it works. Often times it only works if I am doing one thing, but as a video editor I am not ever only doing one thing. As soon as I open a second app all sound cuts out and I can not hear a single thing in stereo. I can hear if I go to the hands free audio but it sounds like it is going through a tin can. I often times have to use these headphones wired which defeats the whole purpose, not to mention the extremely short cable that it came with. Seriously this thing is shorter than my torso. If you plan on buying these for a computer, don't. Just don't. Your money would be better spent elsewhere. And yes, I made sure it was disconnected from my phone and that it was updated.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lando,
We're glad that you like the design of the headphones. It's unfortunate that you are not having the best experience when using it on a computer. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Some apps (video calling apps) may only support HFP/HSP profiles (Headset). You may need to manually change the Bluetooth/Audio settings depending on the app. Advanced Audio Distribution Profile (A2DP) (Headphones) is intended to playback music.
Your feedback about the supplied cable is greatly appreciated. Rest assured that this will help us improve our products.
In case you need assistance with the headphones, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH-XB900N.
We appreciate you and thanks again for shopping Sony!
Sincerely,
-Ralph
Sony Social Support
Excellent sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for a dinner party, saved $ by not hiring a DJ. My guests had a great time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovie,
Great! Good to know that you and your guests were able to have a great dinner party with these headphones. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.
~Ralph
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little getting use to the controls but it didn’t take long to adjust
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, Thanks for the positive feedback! We are happy that you like your new XB900N headphones and enjoying the features and overall sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
MUST HAVE for any music experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! I mean WOW! For someone who lives with music playing 24hrs in some type of aspect, this has been an amazing find! Im not the biggest fan of wireless listening; it does come with a wire to plug into things as well, the app that allows you to adjust the listening experience and levels is AWESOME! but the BEST PART, is that it has you take a picture of your face and ears to adjust the speakers inside to your specific ear canal. HOLY MOLY! I have also been able to wander waaaaaaay further then EVER before the music gets distorted or drops, I'm talking into the far end of my home! I could not recommend this product enough! Did i mention the controls on the headset are touch screen, so you don't see or have all these buttons. The only thing that stops me from a 5 star rating is that the noise cancelation, which is awesome, is sooooo finicky that my long hair, or even sometimes, fast movements cause it to "chime" its irritating, but worth the dealing with for everything else you get. The price is also very comfortable for someone who demands BOSE type sound in a cheaper form.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek, Thank you for taking your time in sharing this honest review. We value your input and appreciate the feedback regarding the Ambient Sound Control mode changes unexpectedly, or a notification sound is sometimes heard. Good to know that you like some of the features and the overall sound quality of the headphones. When the Adaptive Sound Control is set to On, the Headphones Connect app detects your action and adjusts the setting of the Noise Canceling or Ambient Sound Control. The notification sound tells you the moment when the setting changes. To keep this from happening, follow the steps from the link below using the Headphones Connect app.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/articles/00229328
These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Bass, Sound quality
Good sound but build quality is something else
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall headphones sounded good just heavy in the bass which I like. The build quality however is something to be wary over. Feels like cheap plastic for a somewhat expensive pair of headphones. The did fit over my head with no issues and I wear a 7 3/4 baseball cap.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PeighDay, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl
Great set of headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Bought as a gift and recipient was extremely happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dimplzz, Wow! That's very cool to hear! We're glad to hear that these headphones were a great gift and they like the excellent sound quality of the WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony. -Jess
Great entry level high-end sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gesture system is a bit sensitive but once you get used to it works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Canute, That's cool to hear! We are happy you are enjoying the features and sound quality of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony. -Jess
These work perfectly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to have meetings and block out noise of my children. They work well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Connie,
Great! We're happy to know that these headphones are perfect for your lifestyle. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.
~Ralph