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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great new headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wanted nice noise cancelling headphones because he has dialysis three times a week and the center is very noisy. He is very happy with the quality and says they are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatnewdishwasher, That's nice! We're really glad to hear your husband is enjoying the exceptional comfort and overall quality of his new headphones .These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for purchasing our WH-XB900N & 5-stars review and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good quality, the only issue is that after a while ears start sweating and it's very uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XB900N

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A different Sony musical experience. Sounds well balanced (Highs and Lows) makes any song sound fun to listen to. Noise canceling technology is not the same as the XM series, but works well for mall and other public places.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seabass,
      Thank you for the 5-star rating. The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great buy and works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like being in another world or at least another room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice,
      Awesome! We are glad that your investment with the WH-XB900N headphones is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and the rexeiptent loves these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayne,

      You made the right choice! The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. The sound is great and I do not hear any other noise going on. Great when you just want to listen to the music you love!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junebuggie,
      Perfect! We're happy to know you love the great sound and noise canceling features of your new XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is amazing in these headphones. the sound cancelling mode works wonders. It is also great that it has the ambient sound mode incase I need to be listening for my children as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terrel, Great! We are more than happy you are satisfied with the amazing sound quality, noise canceling feature especially the ambient sound mode of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. When I need some jam time and want to block the world they work perfectly. You can adjust the sound fir different types of music and shows. Definitely glad I purchased these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Griff, choosing these headphones will definitely be worth it. We are glad you like the noise canceling feature on your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for all day wear, I enjoyed the over the ear experience to listen to some eclectic music. I listened to some music from Alternative, Hip Hop back from the 90s, and Classic Rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they work great, easy setup. Only part have to download app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones for my 73 year old mom. She loves them. Sound clarity is great. Noise cancelling function works great. Only thing I would change is the volume function. It is not easy for older person to turn volume up or down by swiping the outside of the ear piece.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amyk, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. You may also change the volume from the connected device. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Mophie PowerStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting this deal feom Best Buy It’s an awesome deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amith, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed Sony headphones and when these went on sale it was a must buy. The bass is definitely there along with wireless features. The Google assist was a big upgrade from my current set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Roadblock,

      We are glad you like the bass quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product crystal clear sound would recommend anytime

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelR, That's great! We're extremely pleased to hear you're happy and satisfied with the incredible sound quality and features of your new WH-XB900N Wireless Noise Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the exact item I needed and couldn't get anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good product but did not fit my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well on my phone but had trouble syncing to my laptop. Also does not have a mute button which I like to have when I am on conference calls. Overall good quality but as I was intending to use this mainly for work this was not a good fit for me and I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MK21,

      Thank you for choosing and purchasing our Sony WH-XB900N Wireless Noise-Canceling Headphones.

      We're sorry to hear that your having issues with the headphones. This is not the experience we want you to have. We regret to hear that the headphones had to be returned. We value your input and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. One of the possible solutions to the issue is by updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes. For instructions, please visit our website.

      For Bluetooth connection issue with your Laptop, if you haven't yet, please try following the steps below to isolate and fix the problem.

      • Make sure that your Laptop supports Bluetooth Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless headphones and speakers connection. You may refer to its manual for details.
      • Check that the Bluetooth device is turned on and the Bluetooth function is on. Then try to make Bluetooth pairing to the headphones.
      - Turn on the headset when you pair the headset with a device for the first time after you bought it or after you initialized the headset (the headset has no pairing information). The headset enters the pairing mode automatically.
      - When you pair a 2nd or subsequent device (the headset has pairing information for other devices), press and hold the button for about 7 seconds.
      - Check that the blue indicator repeatedly flashes 2 times in a row. You will hear voice guidance “Bluetooth pairing”.
      - Turn on the Bluetooth function of your Laptop and select WH-XB900N.
      • If the headset automatically connects to the last connected Bluetooth device, you may fail to connect the headset to other devices via the Bluetooth function. In that case, operate the last connected Bluetooth device and disconnect the Bluetooth connection.

      Thanks for sharing your feedback.
      We hope that you will shop Sony again in the future.

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them. Great quality and a decent price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sierray, Perfect! We really love to hear your husband like the great sound quality of our WH-XB900N Wireless Noise Canceling Headphones! Good to know that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Joseph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. !!!!!!!!!!!!!!!!!!!!!!!!Excellent excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wayne, Great! Thank you for giving the product a perfect rating! We are glad to hear that you are very satisfied with your new WH-XB900N Wireless Noise Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Too old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found I had to return to the store for further instruction on how the headset worked. I guess I thought I had 30 days when in fact I had 15 days to return. My goal was to keep the set I just needed to figure out how to work it. I am 74 years old and a lot slow on new electronics. It seems I needed a blue tooth or something other than what I have to accomplish it to work so they offered to take it back even though I was a few days overdue. The clerks were very helpful in explaining to me why it doesn't work in a manner that did not make me feel like the old fool I am.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tooold, We are sorry to hear about your experience. It's nice to hear that you were assisted well by our local dealer. Aside from Bluetooth connection, you can also use the supplied headphone cable to connect your music devices or smartphone to these headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. We hope you will consider Sony again in a future purchase. Thank you for your feedback. -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best set of Bluetooth Headphones I Own

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and sound stage. Very light set of cans but feels well built and durable at the same time. Quick charge is an awesome feature as well as the app for more customization. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rico, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US