Customer Ratings & Reviews
- Model:
- WHXB900N/B
- |
- SKU:
- 6347796
Customer reviews
Rating 4.6 out of 5 stars with 2686 reviews
(2,686 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Given as a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was given as a gift, I am unable to do a users review!!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very nice headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones and the noise canceling feature seems to work very well. I purchased them to use primarily while I mow the lawn. I will know better next year how well they work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Metalman01, Thanks for the positive feedback! We're thrilled to hear you like the excellent noise canceling of the headphones and you're enjoying listening to music while mowing without interruption. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my wife loved to headphones would buy again.
I would recommend this to a friend- Pros mentioned:Bass
Rated 5 out of 5 stars
Hard to beat the price with the sound it puts out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would consider myself a sound snob; not in a refined sense, but more when considering sheer volume and bass. This delivers and the warranty is sooo worth it.
I would recommend this to a friend Rated 5 out of 5 stars
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Good Good good on good Good good good good Good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Definitely worth the $$.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing, Solid clear sound through all levels of highs, mids and lows. The sound cancellation is also amazing and the touch to temporarily stop the sound cancellation is incredibly handy.
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheDean, we're glad you like the sound quality and the noise canceling feature of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes these head phones. He uses them all the time.
I would recommend this to a friendRated 4 out of 5 stars
sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. I have not had much time to use them but looking forward to doing that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LLM4, Thanks for leaving us such a great review on the WH-XB900N! We're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess
Rated 5 out of 5 stars
Grandson loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our grandson is enjoying the headphone very much. He uses it often.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. These have been the best so far, audio quality is great and battery. Have used them for an entire week 2-3 hours and still at 70% of battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GamingNerd,
Amazing! We're glad that you are enjoying the sound quality and battery life of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
They do the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, with great sound and good noise-canceling. Wore them on a coast-coast flight and never noticed the crying child nearby, so there’s that going for them! Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlieB, That's awesome! You definitely made the right choice with these headphones! We're very happy to hear like the impeccable sound quality, noise canceling, and comfortability of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Bass
Rated 5 out of 5 stars
Cheaper alternative to W1000XM4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper alternative to W1000XM4. These are comparatively bass heavy so select if you like punchy bass. The connection between multiple devices is not as fluid as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QutBot,
Thank you for sharing your experience on using the WH-XB900N. We're happy to know you like the overall sound quality of these headphones. We appreciate your feedback regarding the connection between multiple devices. If you're unable to connect the headphones to another device, please follow the troubleshooting steps below to fix the issue.
- Make sure that your Bluetooth device supports Bluetooth Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless headphones and speakers connection.
- When you pair a 2nd or subsequent device (the headset has pairing information for other devices), press and hold the button for about 7 seconds.
- If the headset automatically connects to the last connected Bluetooth device, you may fail to connect the headset to other devices via Bluetooth connection. In that case, operate the last connected Bluetooth device and disconnect the Bluetooth connection.
- The Bluetooth connection is terminated. Make the Bluetooth connection again.
- The headset can be paired with multiple devices, but can only play music from 1 paired device at a time.
These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback! -Jess
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these headphones. I like the option to either plug in or use bluetooth. Sometimes it is just easier to plug into your device if the headphones are not charged so I like that option!
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennifer, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort
Rated 5 out of 5 stars
great quality but no buttons.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable but if you prefer to have buttons to adjust volume and answer calls then do not purchase these headphones. I had problems with the new technology recognizing my fingers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Petunia, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Great headphones! I would definitely recommend the
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I would definitely recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shae11, We are glad you like your WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones . Great sound nice wuality of sound and noose cancellation . Great controls and function . The app is helpful and convenient
This review is from Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenn,
Awesome! We're happy to know that you are enjoying the great sound quality and amazing features of WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and nice quality. If you want top notch headphones for audio then you need to spend a little more. But overall they’re very good for the price. Look for the sale price however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maui, We are glad you are happy with your new Sony wireless noise canceling headphones. The WH-XB900N noise-canceling headphones let you enjoy your music the way you want it. You may also download the Sony | Headphones Connect app to customize your listening experience and assists with set up. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Best Noise Cancelling over-the-ear Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are absolutely the best headphones for the money.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Will not pair with Bluetooth adapter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing! Strong bass response! But without the ability to pair to a Bluetooth adapter that has all of the required audio specs, they are useless to me. I bought them to use while watching a new 50” Samsung TV that did not come with Bluetooth. Returning them tomorrow.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Notnoisecancelling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but no noise cancelling as advertised.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Notnoisecancelling,
Thanks for taking the time to review the XB900N. While we're glad you like the amazing sound quality, we're sorry to hear you're having an issue on your headphones particularly with the noise cancelling feature. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:
• Make sure that the noise canceling function is turned on.
• Adjust the earpad position to fit your ears.
• The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
For more details on using the noise canceling function, please refer to this link: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002049998.html
In any case you need further assistance or more information about our product, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH-XB900N
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jess
















