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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love the clear base and the modifiers on the app. Only complaint is the touch triggers are sensitive which makes them hard to wear outside on a run or a rainy day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially wanted a different brand but ended up buying these and they are great quality and sound fantastic really noise canceling as stated!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoeJoe,
      Awesome! This is definitely a great choice for a headphones. We are glad that we were able to meet your expectation with WH-XB900N particularly with its great sound quality and noise canceling features. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great upgrade over last model from Sony

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the last version of Sony Wireless Noise Cancelling headphones and thought they were good, but there was room for improvement. I'm happy to say this version largely fixes the things I didn't like about the last set (with one small exception). One nice change right out of the gate--the headphones have added the ability to rotate the earpieces. Rather than stiff arms all the way around the ear piece rotates where it attaches, and can sit over the ear at very comfortable angles now. I immediately found these to be more comfortable than the previous models. The sound was very good on the last model and is even better in this model, with the noise cancelling improved (an issue I had with the previous model). Some ambient noise still gets through, but it's a very tiny amount and is not as noticeable as on the prior version. The bass is improved as well. Another really cool change is the controls--volume, advancing, rewinding, etc, are all 'touch' controls made by tapping or sliding your finger across the surface of the right ear cover. I was skeptical at first, but it really works and is very easy to get used to. Once you have the motions down it's much more intuitive than trying to use controls on the earpiece itself. The mic for phone calls is surprisingly good--people had no difficulty understanding me. It somehow filters out background noise very well. There is a 3.5mm gold-plated cord included should you ever need to go wired. It's a useable length (unlike the charging cord haha). These use the same app as prior versions (and that Sony wireless speakers use) so I already had the app on my phone. They were roughly 60% charged out of the box, and charged to 100% almost immediately. I wear these an average of 4-6 hours a week (typically while working out) and have not had to recharge them yet--three weeks later. My ONLY issue with these--the charging wire is ridiculously short (see picture). It was almost pointless for Sony to include it, and seems like a slap in the face for a fairly pricey set of headphones--either don't include it at all, or include one long enough to actually be useable... Overall this is a terrific and very comfortable set of headphones, that (most importantly) sound great and cancel noise well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moble phone connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue tooth is not easy to set up for Android mobile phone

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphone,

      Thank you for bringing this to our attention. We are sorry to hear you are having connectivity issues with the headphones. For Bluetooth connection issue with your Android smartphone, if you haven't yet, please try following the steps below to isolate and fix the problem.

      • Check that the Bluetooth device is turned on and the Bluetooth function is on. Then try to make Bluetooth pairing to the headphones.
      • Bring the headset and the Bluetooth device within 1 m (3 feet) from each other.
      • The headset automatically enters pairing mode when pairing for the first time after purchasing, initializing, or repairing the headset. To pair a second or subsequent device, press and hold the button of the headset for 7 seconds or more to enter pairing mode.
      • Check that the blue indicator repeatedly flashes 2 times in a row. You will hear voice guidance “Bluetooth pairing”.
      • When pairing a device once again after initializing or repairing the headset, you may be unable to pair the device if it retains pairing information for the headset (iPhone or other device). In this case, delete the pairing information for the headset from the device and pair them again.

      For more details, you may find this link helpful: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050032.html

      If this does not help, please follow the steps below for ways to contact us so we can better assist you.

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - Great Sounding Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good value purchase! Got these Sony Headphones when on sale and they did not disappoint. Clearly not the quality of $300-$500 headphones, but these perform fantastic for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattTech,
      Thank you for sharing an honest review with your new headphones. We're glad to know we were able to meet your expectations with the sound quality of the WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great noise canceling headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Noise Canceling headphones. I would recommend these to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony does it Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless headphones is a gift to myself and also so I can use it while working remotely during these times of the Pandemic. On the phone all day so works well as the sound is clear and rich.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User, You definitely deserved a pair of these headphones! We are really delighted to hear you're satisfied with the incredible noise canceling and features of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    They work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as gift for someone. So far no complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi APBish, Great! Thanks for this amazing review! We're glad that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    I like a lot of features but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...they are heavy and gave me headaches. My head is too big I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with good sound. Setting up the Bluetooth was a little confusing with limited instructions on package. Once the app opens it walks you thru it and is easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a little more snug to help noise suppression.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George,

      Thank you for the 4-stars rating! We are glad to hear that you are enjoying the overall sound quality of your new XB900N Headphones. We appreciate the your feedback regarding the noise cancellation of this XB900N. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:

      • Make sure that the noise canceling function is turned on.
      • Adjust the earpad position to fit your ears.
      • The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App let's you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thank you for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Extra noise cancelling, extra bass

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are my new favorite headphones. They come jam packed with features, are comfortable, sound great, and the noise cancellation is excellent. The headphones are soft and lightweight, so they really don't get uncomfortable when wearing for long periods of time. The noise cancelling works very well, once it's on, most noises are either eliminated or dramatically reduced. I was still able to hear voices and some music, but they were much quieter, softer, and harder to hear. Things like the drone from my air conditioner completely disappeared. If you cover the right ear phone with your hand, it will temporarily disable the NC and lower the volume so you can temporarily hear things around you. Remove your hand and it goes back to normal. The headphones also have the option (through the app) to automatically detect what kind of environment you're in and adjust NC accordingly. So if it thinks you're on an airplane or bus (or similar), it will max out the NC, but if you are walking down the sidewalk, it will lower the effect of the Noise Cancelling so you can hear things going on around you (such as traffic). The app also lets you disable this feature, and you can manually set the level of NC. These headphones are very bassy. So much so, I actually turned down the bass setting to lighten up the bass a bit. I even tried messing around with the EQ because on some bass-heavy songs, some of the deep notes sounded a bit distorted. But, even with that, everything else sounds great. However, if you do change the EQ or bass settings, you cannot use the high quality LDAC audio encoder, so you may lose some audio quality. You do have the option of plugging these in with a regular 3.5mm headphone cable (provided), which is handy. But the headphones sound dramatically different when completely off, so you may find yourself going that route if that's your only option, such as dead battery. And speaking of battery... I have yet to need to charge it, so I can only say it is very good so far :) Other notes: Comes with USB-A to USB-C charging cable (though very short), and a nice carry pouch to keep them in (they fold up and fit nicely in), which is also a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more Noise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these wireless headphone for a while now and i love them. use them for travel all the time and the noise cancellation works perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FridgeLover, That's awesome! We're really glad you're happy and satisfied with the amazing sound quality and noise cancellation of your XB900N Wireless Noise Canceling Extra Bass Headphone. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for the amazing feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great intermediary set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are terrific for use both at home and for travel. i used them on a trip and found the noise cancelling to be great on the airplane. Got them on sale as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bass heavy Headphones I've been seeking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding these at the Black Friday price point was truly a blessing. These headphones truly "bump" if you're a bass lover like me. The noise canceling is solid as well. The "headphones" app makes these things really shine. I went buck wild on Black Friday and so far this is the purchase I am satisfied with the most. Just hoping they last! I take really good care of all my possessions. I freed myself from the evil clutches of Apple products not long ago and experiencing quality electronics again is so gratifying. Take a hike Apple! Sony, Samsung, LG, etc. is the way I'm going.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyBassLover, we're glad you like the bass and the noise canceling feature of our product. The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good Headphones for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Headphones, Noise Blocking, Side controls a little touchy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my son who has Autism has found theses headphones to be comfortable. After searching for good, comfortable, and sturdy headphones. We found it!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marie, we're glad you love our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use while working from home. These with noise cancelling on + a white noise app and I have no idea what's going on around me. Sound quality is nice, but I'm not super picky/fancy when it comes to music sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an echo sound while on the phone. Other than that great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great pair of headphones! I switched over from being a Bose guy for years and am very happy with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, Thank you for the 5-star rating! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US