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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,686 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completely noise canceling, but worth the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carm,

      Thanks for the 4-stars rating! We're glad you appreciate the features, reasonable price, and sound quality of your XB900N Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. These headphones have EXTRA BASS for impressively deep, punchy sound. We appreciate your feedback regarding the noise cancelation of this WH-XB900N. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:

      • Make sure that the noise canceling function is turned on.
      • Adjust the earpad position to fit your ears.
      • The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for grandpa, he loves them and he jokes that he can tune out all the surrounding noises including grandma, Sorry grandma.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome,

      Very nice! We are glad he likes the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are as advertised. Great sound, great app and a great deal for $123. ANC is just fine for me since I mostly wear them around the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raf22, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    My kid really likes them!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid really likes them. They have pretty cool new features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using these consistently for listening to music while walking, via bluetooth from cell phone. Wonderful sound reproduction. Hear music in great detail.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobintx!

      Wow! Thank you so much for sharing your honest feedback! We are really delighted to hear you are happy and satisfied with the outstanding sound quality of your new WH-XB900N EXTRA BASS™ Wireless Noise Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thank you so much for purchasing our WH-XB900N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic! High quality, excellent sound and the noise cancelling feature is great. Would highly recommend this product for any and all day use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I bought it for my daughter because she used mines and likes them. Battery last more than 8 hours in use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cachimbo, we're glad you and your daughter like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for purchasing our WH-XB900N and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great Sony sound, cheap materials

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Sony user over the years. Sadly, the quality of materials has declined. These headphones feel like they could snap at the hinges over time. I am not rough with these headphones and use only indoors. They often creak when moving and feel hollow. Cushions are soft and the headband cushion is great. I hate the touch controls for volume, used my phone to change the volume. The noise-canceling is adequate. Nothing great, comparable to their h.earON2 from a few years ago. The feature to lower the music by cover the left cup with your hand and quickly speak to others is very cool and useful. However, in an office setting this may be weird, as the others do not know if you can hear them well or that the music is lowered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for blocking outside noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer! Going back to school and needed headphones to help me focus on the online lectures and block out the neighborly noise. Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michelle, We're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over the ear headphones are exactly what I needed. They’re adjustable with excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Csugamamma, We are glad that you now have the headphones that exactly what you need. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best noise-canceling headphones I have used. Feels good and has great sound quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put I was not a fan. The fit and finish were what I would expect from Sony. No complaints there. The issue is that the technology is not comparable to that of less expensive models. The WH-XB900N does not support multi-point technology. This is the ability to connect multiple devices to the same set of headphones. For example, having your computer and phone connected. When your phone rings the computer audio is paused and you can answer the phone. For this price point, I would expect technology like that since it can be found in less expensive competitive models.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seminole404, we're glad that you like the fit and finish of the headphones. We appreciate your need for the multipoint function. These headphones are capable of connecting both a music player and a smartphone/mobile phone. Please refer to this link for more information:
      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050036.html

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these headphones and the Bose. I returned the Bose headphones and that was a mistake. After only two months these headphones came apartment and I was livid. They are not of good quality. I hadn’t dropped them or anything. They still work but they well come apart on the side where you adjust them. I’ve contacted Sony and they want me to pay full price again at only 3 months into my purchase. I will stick with Bose. They are not of good quality. The sound is great but not quality of the product isn’t good. I didn’t find them to be user friendly neither. The volume or sync buttons are not visible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Black Friday Deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Black Friday deal for this headset. Noise cancelling is decent but not on the same level of Bose QC35. Wouldn't spend more than $149 for these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pazzobread, Thank you for the 5-star rating! We're glad you like the sound quality of our product. The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the ear noise cancelling. Kids love them and are close to the quality of the higher end sony over the ear headphones these do come equipped with the 3.5 mm cable, so they can be used wired.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HBadger, we're glad your kids love our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality Charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product almost everyday from going to the gym to sitting at my desk at work. So far it's holding a great charged, since I have maybe charged it three time since owning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HSVBestBuyer, That's fantastic! Thank you for sharing your thoughts and experience using your Sony WH-XB900N headphones. We're really happy to hear you like the incredible sound quality, noise canceling feature, great battery life, and that it is helping you stay fit during work out. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the previous version of these headphones, and this new set it great! Good noise cancelling ability. Got this during a sales event, and glad that I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of headphones. I've worn these for about four hours straight with no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disco, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve had and affordable when on sale like 169.99 for these??? That’s a grab for high quality headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evaxuate, That's fantastic! It's really amazing to know you're satisfied with your purchase! We're thrilled to hear you feel the WH-XB900N is the best sounding headphones that you've owned and you're enjoying the exceptional sound quality of these headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Good to know you're utilizing the different customizations found on the Sony Headphones Connect app. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, excellent noise canceling. The ear cups are very comfortable. Only downside is a short charge cable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zer0, Thank you for the amazing review! We're pleased you like the great sound, excellent noise canceling feature, and comfortable fit of your new headphones. And we appreciate your feedback about the charging cable. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam Sony_US