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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,686 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i normally hate using touch controls, but the touch control on the right outer ear is very easy to use. ear cuffs are thick and plush and so comfortable that i can (and do) wear these for upwards of 5 hours without *any* discomfort--it would feel like i weren't wearing them at all if not for the weight of the headphones. the noise-cancelling could be better (and it is on the other more expensive/premium models), but i only use them in the house and they cancel most of the noise at home, and i hear nothing outside if i'm playing music. just bruh i love these things they're easily the best pair of headphones i own and they don't feel cheap despite being made of plastic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app was easy to set up but I really never use it. I listen mostly plugged in to the CD player. For some reason every so often the right side goes dead but pulling and replacing the plug in the player cures that problem. They sound good and are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mick!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a comfortable set of wireless headphones for a while and these fit the bill. The noise canceling works pretty good, they are pretty comfortable although my ears get hot after a while. The ear pads are nice and squishy. The battery life seems pretty good and it does tell you an estimated charge left which is ok, such as 'about 50%'. It would be nice if these had detection to turn them off after they have been removed for a while, otherwise the battery will die when you return to use them the next day or after a weekend. Charging could be faster as it can take several hours to full charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SinnopS, We're glad that you're happy and overall satisfied with your purchase. And good to know you like the comfort, excellent noise canceling, great battery life, and overall features. Your feedback is greatly appreciated. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding comfortable headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones for the price. Would have gone with the XM4s but this is half the price and sound is fantastic and only main difference is the noise cancelling which this is close to XM4. Really comfortable for all day wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techydude23, Great! Thank you for the awesome feedback! We're glad you're enjoying the comfort, reasonable price and overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use with all my devices that are Bluetooth capable and I love these they have great sound and the bass they produce is great, as I just said love these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hotdrummer,

      Great! We're thrilled that you are enjoying the sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great over-the-ear headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have literally worn these headphones every day for the last year. I will throw them on when I am home and doing some chores.Love the sound. They have held up beautifully.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andyz, That's really cool! Thank you so much for the fantastic review! We are thrilled to hear that you are enjoying all of the features and capabilities of your WH-XB900N! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    These are awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These am have exceeded my expectations and have fantastic sound. I like my music loud and these offer clean, crisp highs and deep, full lows that really bring out tracks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mason, Wow! That's really cool! We're extremely pleased to hear our WH-XB900N Wireless Noise Canceling Extra Bass™ Headphones meets your needs, and it exceeded your expectations! We're thrilled to hear that you like the overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my noise cancelling MDR series Sony headphones and found these on sale. The extra bass is adjustable. These connect easily to my phone via the sony app. Equalizer controls are easy via the app. Noise cancelling is pretty good. Finger swipe controls are responsive. They do look plastic-y.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing and Near perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thee headphones are amazing. The build quality is incredible. The cushions are soft and the headband is light. Although they do grip your ears (for noise cancelling purpose) it does not feel heavy compared to its competitors. The headband has very minimal pressure on your head so dont worry about pain on top of your head. The sound is amazing and immersive with adaptive learning technology to know when your sitting down at your home, vs. walking on the street. If you allow the headphones they will learn and adapt to your surroundings. They also come with pre custom made settings to change how the music sounds or you can even create your own.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work really well to cut out background noise and are very comfortable to wear. I didn't realize I could blue tooth them to my cell phone to us with my music apps so it was a great bonus and no cords when I am outside trying to walk

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy to use and great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony headphones as a gift for my wife. She wanted something that would be comfortable with good sound quality that she could set up with her computer and iPad. She loves it and it was easy to set up. The sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Some of the best headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The noise canceling is really good. Sound quality on calls is great. They are constantly updating them. Battery life is awesome. Sound quality on music is awesome and the app has an eq to make adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Good, but not worth the price. Worth $125

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have connectivity issues quite often and sometimes the sound lags. A lot of songs that have bass in them will NOT sound good with these headphones. The bass is not clear. It acts like it's trying to take over, when treble needs to be apart of the party. It's a shame, because these headphones are extremely comfortable on the head, the battery life is long, and the size adjustment is absolutely phenomenal, and some songs DO sound AMAZING... however, you WILL come across songs that just do NOT sound right with the bass. I've always bought Sony products and I am extremely disappointing with this purchase. I do not think I will be ever buying Sony products again... their quality has gone downhill severely, and maybe this is why the headphones are always on sale for $178. Not worth $248. or even $178 in my opinion.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelMoney215, good to know that you like the comfort, battery life, and size adjustment feature of the headphones. It's unfortunate the sound quality is not performing as expected on all songs. Make sure to use the Sony Headphones Connect app by adjusting the equalizer to tailor-fit the sound quality depending on your music preference. You may refer to this link for more information:
      https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548870.html

      Hope this helps your experience. Thanks for sharing your review.

      ~Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is mint, the bass hasn't disappointed me. So far I love these headphones. In my opinion they're way better than these beat studios I've had. Worth every penny since I've bought them when they were on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, We're glad to hear that you love these WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and use. The sound quality is great and the noise cancelling works well enough. Giving this 5 stars mostly because of how comfortable they are for long periods of time. They don't feel flimsy or cheap.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chicken, That's really cool! We're glad to hear that you are comfortable using your new WH-XB900N headphones and you appreciate the sound of it. Good to know that you like the noise canceling, easy to pair and ease of use. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Very pleased. Good detail. Clear bass. Much better than with $50 highly rated headphones. Can not compare its sound to that of other headphones in its price range. Bought on sale with large discount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carl, Wow! We're extremely pleased to hear you're happy and satisfied with the incredible sound quality and features of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones! Good to know that your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy, best buy employees not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy them if they're on sale, personally I'm pretty cheat so I try to find the best bang for buck. There were right in the sweet spot because i bought them on sale $150+ tax. If you find them at this price again, buy them, but if they were 250, than that would have been above my budget. Not to say that they are not worth it for 250, I'm just saying I'm extremely happy I bought them for 150 because they are awesome, if you seen reviews on them, everything is true except some reviews say they feel cheaply made, they dnt they are very premium feeling Headphones, and he texture on the headphones feels like they would resist to scraps and scratches. Only downside is with bestbuy. In my area, they were very disorganized and slow. I was better off going to the store and look for them myself because that's exactly what I did

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headphones, comparible with Bose!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comparable to the Bose QCII. Got it as a present specifically for the noise canceling. The sound is great, got a lot of great feedback on the bass of these headphones. Definitely recommend if they are on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BiomedFPS, Thank you for sharing your thoughts and experience using your new Sony WH-XB900N. We're thrilled to know that you like the sound quality, noise canceling and overall performance of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate the recommendation. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these on sale and they did not disappoint. They are super comfortable to wear for long periods and the battery life on them is amazing. The sound quality is a nice balance with decent bass. While the noise cancelling isn’t the best out there it does an excellent job for normal everyday use. Overall one of the best headphones I’ve ever purchased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MGronda, We're truly pleased to hear your purchase went and you are enjoying the features, great battery life, incredible sound quality, and overall comfort of the headphones. Glad to know you feel this WH-XB900N is one of the best headphones that you've purchased. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great, easily recharged, bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple noise canceling settings, touch sensitive right ear piece for volume, track switching, etc. Includes cool feature that mutes the noise canceling when you place your palm over the touch surface (useful when ordering drinks on airplane!)

    I would recommend this to a friend