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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,889 reviews
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have some of the best sounding bass. The noise cancelling is effective enough to allow me to do homework while my kids run around and play. The battery life seems almost endless. I listened to them through a night of sleep and the batter was at 67% in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on sale for 120 dollars. So far they are working flawlessly. They are doing exactly what they are supposed to. If you can find them on sale i recomend this product. But i dont think they are worth 250 dollars. If you like bass. These are for you. But i recommend playing around with the EQ a bit. The anc is very good. The comfort is pretty good and the touch pad is easy to use. Plus the sony app is not bad. I also bought a pair of the xm4 to compare and even though they are a bit better than these. I dont think they are 150 dollars better. The battery life of the xb910n is better than the xm4s. If anything changes ill be updating this review but so far so good. Im happy with my purchase as of right now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good headphones that should be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are lightweight, very comfortable, and visually appealing. So they dont dissapoint on that front. Although the lightweight makes it feel like a cheaper product, the sound produced by the headphones certainly is not. These headphones offer crisp sound with a lot of different sound profiles offered on the app. However, to be named "extra bass", i did not feel like these hit the mark i wanted them to hit. The volume of the drivers was also somewhat disappointing as I couldnt hear the music as loud as I want. The sound was there and was by no means hard to hear, it just isnt as loud and bass heavy as I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaadGunner, Thank you for the feedback on your experience with your WH-XB910N. We're very happy to hear you like the lightweight design, comfortable fit, crisp sound, cool new look of your Sony WH-XB910N. And we're sorry to hear that the volume level and bass did not lived up to your expectations. For low volume issues, please make sure to do the following:

      Turn up the volume of the headset and the connected device.
      Connect the Bluetooth device to the headset once again.
      Reset the headset.
      Initialize the headset, and pair the headset and the device again.

      To initialize the headset, please refer to this link: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000467021.html

      Also, please make sure to download the “Sony | Headphones Connect” app. There you will find all sorts of tools like an equalizer to fine-tune your headphones and maximize the volume to your liking.

      For further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice, how much?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of over ear headphones. Very good sound quality, bass kicks pretty good, you can feel the movement and vibration on your head! The touch controls are very responsive, definitely the best of any headphones/earbuds ive had so far. Battery life is amazing! I use them very frequently on a day to day basis and find myself charging them maybe once a week IF that. Definitely would recommend as a cheaper alternative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelC, We are glad that you like your first pair of over-ear headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Good Headphones Not worth 250$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I say anything, I got these on sale for like 150 USD these aren't worth buying at full price. Good things first, I think these headphones sound really decent. Take this with a grain of salt however because I'm an audio engineer by trade and these are NOT studio quality at all BUT thats not what I got them for. These are good casual headphones full stop. And for 150 dollars I would go with these over earbuds any day. I like a lot of bass in my music and these headphones provide enough for me. I like how these headphones come with a case and a aux cord. They also look really sleek, similar to the XM series but a little less alien if that makes sense. There are a few minor inconveniences that take a lot of points off. 1)... 250 Is way too much for average quality BUY THESE ON SALE OR REFURBISHED. 2) These heaphones have touch controls on the right side that you can turn off with an app. which is great BUT I used these with an iphone and the headphones would freak out and crash for lack of a better word. I now use android and the problem isnt as bad. Idk if this is user error or a manufacturer error or the nature of the beast. Either way I can deal with it and I can't return them anyway (I did think about it tho). 3) There is an app that you need for some features, which is stupid to me. call me old schooI but I prefer to not have to use an app. 4) The earcups hurt my ears when I first got them so if you have big ears like me then find a way to test them for a few hours if possible. 5) Lastly The biggest problem for me is that these headphones will go to sleep after taking them off, which is great, If it worked all the time. I have taken these off for like 5 minutes and they turned off, but I have accidentally left these on overnight because I thought they would shut off by themselves and they didn't. Overall I think these headphones are stylish and good casual headphones for a little bit of everything. Please do not buy these at full price If you have 250$ save a little more and get a pair of XM3 4 OR 5's. But for 150 or less I would totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Deep deep bass, but quality is still so so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant about buying another pair of Sony Headphones. I’ve bought 2 previous ones and the durability hasn’t been the best as the material isn’t very good. The sound though is what sells it for me because I tried a pair of Bose and also the latest Beats by Dre. But the lack in bass was what was really disappointing. These pair of Sony has it, the box alone says extra bass and sure enough it was exactly what I was looking for. The quality of the headphones still worry me, but I can’t find another pair that has this type of bass and the battery life is much better than the previous 2 versions of Sony headphones. So far I’m happy with them, but hoping they last longer than 13 months.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny1975, Awesome! We are glad to hear that you are happy with your new WHXB910N! The WH-XB910N noise cancelling headphones enhance all your low-end frequencies for exceptional bass. A dedicated bass duct on the headphone housing and increased air-tightness between the driver units and eardrums help to create precise, punchy rhythms that lift every track. Yet these wireless headphones also maintain vocal clarity for a wonderfully rich, well-rounded listening experience. -Carl Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Only thing is that the touch pad is very sensitive. Other than that, they are comfortable, lightweight, and have great sound and base.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these for work while either listening to music or meetings and they are great. Very comfortable on the ears for long periods of time and great battery life. The sound quality is nice. Plenty of bass!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hurry up go get it the price is marked down now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this hands free extra bass, Bluetooth and it’s coming with an aux cable that you can connect it either, noise cancellation, the battery full charged you can play up to 30 hrs, I’m in love, on the other hand when you download the app you can also activate others features hides like (tracking moves if your doing workouts, walking or just standing up.)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickG, fabulous! We're truly delighted to know that you're satisfied with the exceptional sound quality and amazing features of your WH-XB910N. Thank you very much for your recommendation and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony Wireless Noise Cancelling Headphones about a year ago and absolutely love using them while working 10 - 12 hours per day. They are comfortable, lightweight, and the sound is excellent. In fact, my husband likes them more than his expensive JBL headphones. I also caught my adult daughter sneaking my Sony Headphones into her bedroom at night. So I purchase a second pair for her for Christmas. I highly recommend the Sony Wireless Noise Cancelling Headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValerieG, That's awesome! We are happy that you and your family are enjoying your new Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing and affordable headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I'm really impressed with them. They are much better than the more expensive popular options that I tried and ended up returning. They are so comfortable, have great sound quality, and noise-cancelling works great. I love the simple sleek look of these. My favorite part is the incredible battery life. It lasts so long between charges. I often go weeks without using them and when I turn them back on it is still at 90%! If you are looking for great headphones but don't want to spend a huge amount of money, these are it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LanN, We are glad that you love your new Sony wireless noise canceling headphones and you are really impressed with them. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headphones I've ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've ever owned. I'm really picky, and I tend to wear my headphones for 12 hours at a time, so they need to be comfortable. I can wear these headphones all day with no issues or discomfort. The sound quality is excellent. I use them for my phone calls, Zoom meetings, and recording audio and have had no problems. The battery life on these is ridiculous; I only have to re-charge every five or six days. I could not recommend these more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vici, We are thrilled to know that your Sony wireless noise canceling headphones are the best headphones you have ever owned. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and good noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are very comfortable and noise canceling is pretty good. I was looking for something with this characteristics, but I didn't want to pay $300 for headphones. Battery life is very good, I use them frequently at home, for work and entertainment, and I just need to charge them once a week or even less. This one are worthy, even better if you find a deal on the price. I would recommend it to family and friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Malvarezr, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony Wireless Noise Cancelling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony WHXB910N headphones, and they're pretty good. They're comfy for long wear, and the noise cancellation works well. The sound quality, especially the bass, is impressive. Being wireless is convenient, and I like the touch controls on the ear cups, even though they took a bit to get used to. The battery life is also good, and I like that they fold up for easy storage. Overall, these headphones offer a comfortable, immersive, and wireless listening experience with effective noise cancellation. I really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best ones I’ve tried so far! They’re so lightweight I have had other headphones that just aren’t comfy whatsoever but these are perfect! I’ve also only ever had to charge them once since I’ve purchased 5 months ago the battery life is excellent I use them to gym and around the house as well as On my way! To work! 10/10 recommend I’ve had no issues w sound at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid choice at a good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been reluctant to go the Bluetooth route, but as my newer devices tend to not have a headphone input anymore and my B&W over ear headphones are finally giving up, I got these as an option for work calls and travel. Noise canceling is decent, ambient mode is great in the office so I can listen to music or a podcast while also being able to hear if someone is trying to get my attention, and they are pretty comfortable. Battery life is outstanding. I don’t think it got below 30% over the course of my flight from SFO to Sydney.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Over-ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sounding Quality, Great Bass, LIghtweight & comfortable for many hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones as a gift for my roommate and be never takes them off!! He talks about how great the noise cancelling is and how strong the bass hits! You really can’t hear anything outside of the headphones if you have something playing even at low volume! Absolutely great pair of headphones that don’t cause fatigue thanks to how light they are!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronald,

      That's amazing! You've definitely made a great choice! We are thrilled to know that you find our WH-XB910N perfect as a gift for your roommate. Also, we are extremely pleased to hear about your satisfaction with the exceptional noise canceling function, EXTRA BASS feature, very comfortable & lightweight design, and superb performance of these headphones.

      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 3 out of 5 stars

    Good bass, mediocre everything else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale for $150. I wouldnt recommend picking them up for anymore than that. The bass is good. Sound quality i would give a 5/10. Call quality 4/10. The comfort felt good at first but after wearing for an hour at the gym, the top of my head got fatigued from the headband being so tight. The ear cups are bigger than your average headphone. I imagine that is for the bass effect. If you want BT headphones but don’t want to spend $450-550 for the AirPod maxes, I’d wait till this or another headphone like Bose goes on sale for $250. My wife has the Beats Solo 3, and I like the comfort better on those for the gym instead. But they weren’t on sale at the time so I got these. The Noise cancelling isn’t good. I click the button on the side and it says activated, then ten minutes later it turns off. You can try to tune this in the app as Sony says it needs feedback from the area you’re in for it to work. So if you use them in the same area often with similar sounds, it will work better apparently. But for my case like going for walks outside while calling friends or family, it doesn’t block out sounds of say lawnmowers or passing cars at all. For the gym they are okay. Very tough build quality and they fold up so I can stash them in my bag easily. The biggest pro is the battery life. These things last a long time. I’ve only charged them once and I’ve had them a month and a half now. I hear the AirPods run out of charge all the time so if that’s your main concern then get a Sony instead. If you have the money I’d say buy the xm4’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geegan, thanks for choosing and purchasing our product. We're glad you like the bass and battery of your new headphones. We understand your feedback regarding the sound quality, comfort and noise canceling feature of your Sony unit.

      For sound quality, please follow this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442877.html

      For comfort, it is recommended to adjust the length of the headband when wearing the headset. Please check this link for more details:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html?search=wear

      If the effect of noise canceling is not sufficient, please follow this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html?search=noise%20canceling

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best listening experience ever. Fits snugly over my ears comfortably. Love all the bells and whistles regarding the noise canceling and ambient noise switches. Love it being intuitive in switching between those two modes as well. Battery life is top tier. I've had it for over a year now and it last more than 3 days on a single charge. Easily the best overhead headphones i've ever had. I would never recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZzWW,

      Perfect! We're glad that you like the sound quality, fit, comfort, noise canceling/ambient sound mode, and multipoint function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US