Customer Ratings & Reviews
- Model:
- WHXB910N/H
- SKU:
- 6479557
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
To be answered.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing to say really about these headphones as I have not used them very much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KenN, Thanks for the 5-star review. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent
Awesome people who work in bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those are very good, I enjoyed them a lot and best price
I would recommend this to a friendSony headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. I have always had good luck with Best Buy and Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jeff, We are glad that you are very happy with your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent
Comfortable but too bassy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the EQ these headphones sounded a little bit muffled and scratchy compared to others ive tried.
I would recommend this to a friendGrt product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it....really does what the description says it does
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RinkuD,
Awesome! We're really glad you love your Sony headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thank you for choosing Sony! - Kris
Amazing Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over the ear Wireless headphones. Love the bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeC, Awesome! We're glad to hear that you love the bass quality of your Sony WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thank you so much for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sounds good but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but the padding has already fallen apart. Barely lasted a year.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello MartellH,
Thank you for choosing and purchasing our Sony WHXB910N/B. While we're glad that you appreciate how great the sound quality of your Sony WHXB910N is, we're sorry to hear that the earpads have fallen apart.
We have taken note of your feedback on the earpads/padding and we take this matter seriously.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the WHXB910N/B:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Marco
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the gym and working out ridi g the bike as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusH,
Fantastic! You've made a great choice! We are extremely pleased it suits your needs. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
Thank you very much for your purchase and for choosing Sony!
- Romeo
she loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this for my litttle baby sister and she loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaribelC, thanks for choosing and purchasing our product. We're glad your sister loves her new headphones! Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
May annoy travel companion :-)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are terrific. I bought them to use while playing drums and they are excellent for that. I also just used them while traveling and the noise canceling is amazing. However, it did irritate my wife because she had to nudge me any time she wanted to talk to me because the noise canceling is that good!
I would recommend this to a friend Gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for a parent he loves it and uses them everyday, great gift
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aidan,
Thank you so much for such a great review! This is definitely a great gift and glad to know he loves his new headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great heaphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend these headphones to anyone looking for decent noise cancellation. They do the trick but you need a song playing a decent volume to cancel out everything. The ambient to noise cancelling is a nice feature but if worn to long, it kinda start hurting my head. Overall good heaphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whisk,
Thanks for sharing your review and experience with the WHXB910N. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/software/00268736
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may also find this link helpful:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html
To achieve the best fit and comfort, make sure that you are wearing the headphones properly. Please refer to this link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html
You may also be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue. Note: Try lowering the volume or take a break from wearing them for a while.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is happy with this purchase. Great value for the sale price.
I would recommend this to a friendMy headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, Like the carry case and the noise reduction capability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yoly,
Awesome! We're glad that you like the noise canceling function and carrying case of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves ‘em! She doesn’t have to listen to me anymore.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelJ, Great! We're very pleased to hear that your wife loves her new Sony WHXB910N headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my dad he be boppin his music now lol
I would recommend this to a friendA gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my niece a pair for her birthday. She was very excited.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kool,
What a nice birthday gift! We're glad that your niece likes her new Sony WHXB910N. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
I’d buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling feature works well. Comfortable fit.
I would recommend this to a friend Perfect solution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to watch tv now that my hearing is not great . I can have them as loud as I want without bothering anyone else.
I would recommend this to a friendGREAT SOUND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market with the best pricepoint
I would recommend this to a friend