Customer Ratings & Reviews
- Model:
- WHXB910N/H
- SKU:
- 6479557
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are too small making it hard to turn on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesL, thanks for choosing and purchasing our product. Hope our are enjoying it! We appreciate your feedback regarding the button layout of your Sony unit. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound qualityCons mentioned:Volume
Good material quality. Poor sound connection.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re made with great quality—heavy, durable, good material. But they don’t get loud to the level of other headphones, noise cancellation isn’t great, and they randomly cut out and completely shut down out of nowhere. Makes a bzzzt sound and then nothing. It’s strange.
No, I would not recommend this to a friend Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lacks in comfortably, based on head and ear shape.
I would recommend this to a friendGreat!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, i havs had no issues so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rc2310, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent
They’re okay but don’t settle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the sound isnt that great but for it’s price I wouldnt have expected much. It’s super muddy and the added bass drowns out vocals. If you’re not super picky these will do the job but if you have the money I suggest looking for other options.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Very good noise cancelling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones REALLY cut out the noise! My wife was in the hospital which is why i purchased them. They where perfect for blocking out the beeps and noise while watching shows.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnN, We are thrilled to know that you like the noise cancelling feature of your Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent
Headphone for Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do what I bought them for, but I can find no button to end phone calls.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones except they don't have nfc
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GregoryB, We are glad that you love your new Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Vincent
good condition
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, it's useful for my daily studies, I really love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 9Nga, we're glad you love our product! The WH-XB910N noise cancelling headphones enhance all your low-end frequencies for exceptional bass. A dedicated bass duct on the headphone housing and increased air-tightness between the driver units and eardrums help to create precise, punchy rhythms that lift every track. Yet these wireless headphones also maintain vocal clarity for a wonderfully rich, well-rounded listening experience. Thanks for choosing Sony. ~Earl
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for Christmas and he said they are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaM, We are happy that you son has now a great wireless noise canceling headphones. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for someone, my friend loves them and great price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Burger614,
You made the right choice! We're thrilled that your friend is enjoying these amazing headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sense in and out with volume comes and goes loud and quiet. They never stay at a stead volume other then that I do like them!
No, I would not recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset operates as advertised, it is very reliable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, TerryJ!
We are extremely pleased to hear your satisfaction with the superb performance your WH-XB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
No Complaints here...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of over the ear headphones! Feels like a quality product. Sound is good with plenty of bass and the noise cancelling is also good. The app has plenty of features as well.
I would recommend this to a friend Nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ergonomics could have been better.sound quality is good .
I would recommend this to a friendDecent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad works for what it is but feels like a pair of 100ish headphones rather than a 200+ set
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amped,
You made the right choice! With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours.
We appreciate your feedback about the price. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Thank you for choosing Sony!
-Ralph
Nice head phone but it feels like it gets hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice headphone however for me it was too big
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not for me
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is personal taste, but I found the audio to be waaaay to bassey and a bit distorted. The active noise cancelation works well, a little too well. I found it a little disturbing. Also had a bit of a low frequency hum in it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NCMattJ,
We regret to hear that you are not satisfied with the headphones. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
You do have the option to adjust the CLEAR BASS function and equalizer of the headphones through the Sony Headphones Connect app. This will help you tailor-fit the sound quality to your needs. Additionally, you can adjust the noise canceling function through the Sony app. For more information, please refer to this link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html
For noise issues, please refer to the troubleshooting steps on this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/articles/00204574?cpint=spt-mdr_triage_00204483_audio-issue
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Headphone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The recipient loved this gift! He uses them all the time!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HotNewiPhone,
You made the right choice! Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
Mrs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent for my daughter she loves them great investment
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ParchellG, We are glad that your daughter loves her Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent